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Review of Gruene Vape & Smoke Shop

Gruene Vape & Smoke Shop:

Gruene Vape & Smoke Shop is a local business that offers a wide range of tobacco, cigar, and vaporizer products. The shop is located in New Braunfels, Texas, and is open seven days a week. The store has a variety of service options available to customers, including kerbside pickup and in-store shopping. The store is also wheelchair-accessible, making it easy for all customers to visit.

The shop has a great selection of products, including a large variety of disposable vapes. Customers can also find a range of CBD and Kratom products, as well as a variety of vape juices. The staff is knowledgeable and friendly, always willing to help customers find the products they need. Customers can take their time selecting items and never feel rushed or pressured to make a purchase.

One customer raves, "Without question, hands down the best vape shop in New Braunfels. Friendly and knowledgeable staff to help with any needs or questions you may have. They have everything you could possibly want or need, such a HUGE variety of items."

However, not all customers have had the same experience. One customer was dissatisfied with the service they received, stating, "Called in to get info. Was told that they do not discuss prices over the phone, which is a huge dissatisfaction for me, who is needing a quick decision on where to shop."

The shop has a rewards program for customers, and the prices are reasonable. The store is well-stocked, and customers can find everything they need in one place. The shop is also open late on Fridays and Saturdays, making it a great place to stop by after work or on the weekends.

Overall, Gruene Vape & Smoke Shop is a great local business that offers a wide range of products and services to customers. The staff is knowledgeable and friendly, and the prices are reasonable. Customers can find everything they need in one place, and the store is open late on weekends, making it a convenient place to shop.

From the business

"The Gruene Vape & Smoke Shop is a boutique-style store featuring everything you need to fit your lifestyle. We stock the top brands for Vape, eJuice, Tanks & Holders, Salt Nicotine, Hand Pipes, Small to Large Glass (Bongs), Cigars, Tobacco Products and Kratom, too. We are located on Loop 337 between IH35 and Gruene, Texas. Stop by and see how we can enhance your lifestyle."

Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Kerbside pickup
  • In-store shopping

Gruene Vape & Smoke Shop Reviews - 44

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Donald Rear

Donald Rear

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Friendly Staff

This has been the best store I have ever been to. The owner came out and talked to me and was so awesome and great to talk to. The cashier was amazing she will sit and talk with you. Very down to earth and amazing. As an over the road truck driver the owner and cashier I worked with today will get more of my business and know how to treat their customers with the utmost respect and treated me like I was a king. I will definitely be stopping in more and spending more money even though I don't need more stuff lol

charmaine montalvo

charmaine montalvo

πŸ‘ πŸ‘Ž 😐
knowledgeable staff great customer service

I love coming here Jason and Jacob are so down to earth and very knowledgeable on there products recommend this place 100% you guys are awesome keep up the great work!

Harlie Lynn

Harlie Lynn

πŸ‘ πŸ‘Ž 😐
Great Customer Service Knowledgeable Staff Huge Selection Rewards Program Easy Returns

Hand down my favorite vape shop in New Braunfels. The owner is customer oriented and friendly. Staff is friendly and knowledgeable. You can go in there and they're not trying to get you out right away. Huge selection to choose from. They offer a rewards program. If you don't like something or have problems with your purchase they offer returns, which is not something other places offer. I'm a forever customer for as long as I continue to use the products.

Dr Sam Bullwinkle

Dr Sam Bullwinkle

πŸ‘ πŸ‘Ž 😐
Reasonable Prices No Sampling

Nice selection and reasonable prices. The only drawback was inability to sample anything before purchasing so it’s kind of a shot in the dark. Still though, I’ll be back and take a chance.

Rachel Dziga

Rachel Dziga

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Compassionate Service Good Prices

Best in the area. I went in to get a gift for an older family member who has cancer for pain relief. I am not knowledgeable about CBD or Delta 8-9 the lady was SO patient and helpful. She had such compassion about herbal med and her knowledge base was impressive. As well they had considerably better prices and specials then the shops I had checked out. I could not recommend them enough. My friend had suggested them based on price bc he gets kratom there and says they are best deal in town. And im super thankful I went there.

Karen Cutler

Karen Cutler

πŸ‘ πŸ‘Ž 😐
Faulty Merchandise Poor Customer Service

I highly recommend thoroughly verifying ALL the products your purchase from this store. They sold us faulty merchandise and when attempting to check if they worked while in store were brushed off saying they did.

When we called to ask about swapping out the product, they remembered the encounter but said we had to of contacted them immediately.

This was definitely NOT a good experience.

Buyer Beware!

Ryan Shanks

Ryan Shanks

πŸ‘ πŸ‘Ž 😐
Best Smoke Shop Great Customer Service Huge Disposable Selection Affordable Prices

This place is by far the best smoke shop in town!! Ateeq is the best owner/manager and will bring whatever you need if it is not in stock into his store. Great vape selection, Kratom and CBD selection. Also by far best disposable vape prices in town too, buy 1 get 1 frees and cheaper than any other price in town. Also the disposable selection is huge. Can't say enough about awesome the customer service is.

Mario Espinoza

Mario Espinoza

πŸ‘ πŸ‘Ž 😐
Reasonably Priced Good Selection

It’s still pretty New. The Rep was Nice, Friendly and Welcoming. She was a bit inexperienced helping me find the right Coil Replacement. But, this inexperience on her part led me to be adventurous and try something new. I found a Different type of Coil I had never seen at other Vape Shops. This Mesh Coil produced More Flavor and Larger Clouds. The Coil also came in a 5 Pack like Normal but the Price for this pack was Very Reasonably Priced. The Vape Juice was Exceptionally Priced and comes with Nicotine. (I dislike having to try and be a chemist with Adding Nicotine to β€œVirgin” Vape Juice.) Normally Vape Stores in New Braunfels are Overpriced, Underwhelming and Inconvenient. This New Vape Store now gives New Braunfels another chance to β€œtake my money.” Thank you.

Misty Payan

Misty Payan

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Lack of Product Knowledge Missing Battery

So went in to get a replacement. Ask the guy working to set it up for me and he had no clue as to how. Who employs someone to man their business that knows nothing about the products. Then got home to set it up just to find out it didn’t come with a battery. Thanks a bunch Gruene Vape! Let’s just say I’m returning it and then never stepping foot back in that establishment!

Laci Bird

Laci Bird

πŸ‘ πŸ‘Ž 😐
Great Selection Friendly Staff Discounts

Gruene Vape and Smoke has everything I needed and more. I could not believe the amount of disposables they have and most of them have a buy one get one option. Then they told me if I follow them on social media I would get 10 percent off. All staff were friendly and very helpful! I will definitely be back and you should check it out.

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