Mary Jane’s CBD Dispensary - Smoke & Vape Shop Bandera Road
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Review of Mary Jane’s CBD Dispensary - Smoke & Vape Shop Bandera Road
Mary Jane’s CBD Dispensary - Smoke & Vape Shop Bandera Road is a local business that offers a wide range of smoking and vaping products, including tobacco, cannabis, and vaporizers. Located at 11836 Bandera Rd in Helotes, Texas, this shop is open seven days a week, from 10:00 am to 10:00 pm Monday through Sunday, with extended hours until 11:00 pm on Fridays and Saturdays.
The shop is staffed by knowledgeable and friendly employees who are always willing to help customers find the right products for their needs. Customers rave about the excellent customer service they receive at Mary Jane’s CBD Dispensary - Smoke & Vape Shop Bandera Road. Many reviews mention specific employees by name, such as Emilie, Alex, Sophia, and Marcus, who are praised for their helpfulness, knowledge, and friendliness.
In addition to its wide selection of smoking and vaping products, Mary Jane’s CBD Dispensary - Smoke & Vape Shop Bandera Road also offers a range of CBD products, including oils, edibles, and topicals. Customers appreciate the shop’s focus on natural and holistic remedies, and many report finding relief from a variety of ailments thanks to the CBD products they have purchased here.
Overall, Mary Jane’s CBD Dispensary - Smoke & Vape Shop Bandera Road is a great local business that offers high-quality smoking and vaping products, excellent customer service, and a focus on natural and holistic remedies. Whether you’re a seasoned smoker or new to the world of vaping, this shop is definitely worth a visit.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
shelby j
Pros: good products, usually have fast shipping, good prices, good customer service if you can get ahold of them.
Cons: almost every single time I order, I get an email stating that something in my order is out of stock. sometimes takes a long time for someone to email you back about a concern. in store employees don't seem to put a lot of effort in attempting to help you figure out the situation when something has gone wrong.
The past time I ordered, it had been about a week past the 1 day shipping mark. I emailed asking for the status of my shipment. A few days later I called and the girl who answered the phone said she couldn't do anything to help. I asked to speak with a manager and she said there wasn't one. Another week or so goes by and I email again, but asking for a refund instead- and I received a response nearly right away. They were reluctant to refund me, and said that the increased time had been because my order was out of stock. Additionally, they said their email system was down as the reason for not responding to my original inquiry, but in the two weeks I waited for my order to ship, I got several promotional emails from them. They offered to send my order plus an extra couple of things for the hassle. I said that was fine, and it was delivered in a reasonable time. If this had happened once, it would be fine, but my order needing to be changed has happened so many times that I most likely won't be shopping here again. I don't think it's very professional to consistently need to change a customers order because the website doesn't accurately display what is available. I also think it is unprofessional that a person who works in the store can't check to tell me if the item I ordered was in stock. And lastly, it's unprofessional to ignore a customers inquiry until they ask for a refund.
Alexandria Wachter
Amazing Gummies. Multiple vape options. Alex is always very helpful and fun to talk with.
Keagan Omilion
Emilie & Sofia were super friendly and helpful :)
Eric Trinidad
Brandon was super helpful 👏 and
Knowledgeable
Try this place out
K Ham
Sophie was an amazing help & had answers to my questions! Appreciate that!
Joseph Herbert
Awesome employee and great service!
Miriam White
Thank you EMILIE!!! Your knowledge and awesome customer service was a breathe of fresh air. I will definitely be back!
Paloma S
Called beforehand to check if they had any thc O and Alyssa was very well informed and friendly! They had lots of options to choose from! As well as a large variety of delta 8,9, and regular cbd. I signed up for their customer program which was super easy. I will definitely be coming here again. Thank you alyssa!!!!
Nomar
Thank you to Emilie and Alex are always a great help! Love coming here for the their prices and great hospitality!
Gage Howard
Emilie is an awesome cashier and made the work environment very positive.