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Review of Tobacco & Vape

Tobacco & Vape: A One-Stop Shop for All Your Smoking Needs

Tobacco & Vape is a local business located in Bartlett, Tennessee, that caters to all your smoking needs. The store is open seven days a week, making it convenient for customers to visit at their leisure. The store offers a wide range of products, including vaporizers, cigars, and tobacco products. The store also offers a variety of services, including in-store shopping and quick visits.

Products and Services

The store offers a wide range of products, including vaporizers, cigars, and tobacco products. Customers can choose from a variety of brands and flavors, making it easy to find the perfect product for their needs. The store also offers a variety of services, including in-store shopping and quick visits.

Accessibility

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. This makes it easy for customers with disabilities to visit the store and shop for their smoking needs.

Hours of Operation

The store is open seven days a week, making it convenient for customers to visit at their leisure. The store is open from 9:00 am to 9:00 pm from Monday to Thursday, from 9:00 am to 10:00 pm on Friday and Saturday, and from 10:00 am to 7:00 pm on Sunday.

Customer Reviews

Customers have praised the store for its impressive inventory of smoking products. One customer mentioned that the store has a great selection of kratom, which is where they buy it from most of the time. Customers have also praised the staff for being friendly and polite. One customer mentioned that the staff is knowledgeable and great at explaining and talking about the products.

However, some customers have had negative experiences with the store. One customer mentioned that they purchased a vape from the store, which did not come with a battery. When they brought it back to the store, they were told that the owner would look at it. However, after not hearing anything for ten days, they picked it back up and were told that it was the battery. They have tried two of the same batteries, but the vape still does not work. Another customer mentioned that the employees seem to not know anything about the products and services, and the management is bad about keeping products and inventory readily available.

Conclusion

Tobacco & Vape is a one-stop shop for all your smoking needs. The store offers a wide range of products and services, making it convenient for customers to find what they need. The store is wheelchair accessible, and the staff is friendly and knowledgeable. While some customers have had negative experiences with the store, the majority of customers have praised the store for its impressive inventory and friendly staff.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Tobacco & Vape Reviews - 48

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jeff Ulsamer

Jeff Ulsamer

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Impressive inventory Friendly staff

Impressive inventory of all the things usually go to a tobacco store for. This is where I buy kratom from most of the time. Staff is friendly and polite.

Ryan Mckeel

Ryan Mckeel

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
helpful staff knowledgeable welcoming atmosphere top quality products great prices

One of the best and my new favorite vape shop! It's closer to my home also the people here are super helpful and knowledgeable. Also they are definitely great at explaining and talking. They aren't the vape shop that near closing time the employees just want you to leave and act like it instead they may want you to but you feel very welcomed any time you enter the store. *Update* they continue to have top quality products and great prices. This is the place to go for people that vape, smoke whatever, want cbd, etc.

Trey Bizzle

I dont kno his name,but my guy is koooool.new selection,lots of interesting flavors. Not expensive.

Nathaniel Farmer

Nathaniel Farmer

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Customer Service Defective Product Bad Business Practice

I purchased a $100 vape from tobacco & vape because the clerk said it was their best. It didnโ€™t come with a battery which I thought was odd and he said โ€œif you put a battery in it and it doesnโ€™t work just bring it back and weโ€™ll make it workโ€ that was 25 days ago. I was never allowed to talk to theโ€ownerโ€ which is the only one who can do anything other than apologize. I dropped it back off and was told the โ€œownerโ€ was going to look at it. After not hearing anything for 10 days I picked it back up and the prognosis was โ€œ itโ€™s the batteryโ€. Iโ€™ve tried 2 of the same batteries it calls for from batteries plus and same result. The vape turns on but cuts off when I hit the button. The company they told me to contact for warranty doesnโ€™t answer either so Iโ€™m stuck with something that doesnโ€™t work AT ALL and they say โ€œSorryโ€. Bad business practice in my opinion. Iโ€™ll never shop there again.

Brian Younker

Brian Younker

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great customer service Knowledgeable staff Highly recommended

This place has become my go-to for my vaping needs. I've been to several other vape shops and they just don't touch Tobacco & Vape. Their staff is friendly and very knowledgeable.

Last time I went Joey helped me out and like the rest of the staff he was super helpful and friendly.

I highly recommend Tobacco & Vape!

BiiigCam

BiiigCam

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Friendly Staff Good Selection Helpful Favorite Smoke Shop

The guys you work there really nice pretty good selection of things they're always super helpful one of my favorite smoke shops out there in Bartlett

Grace Wilson

Grace Wilson

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Misleading pricing Faulty product Poor customer service

I went a couple weeks ago. I was told the Smok Acro was $40 ish dollars from the owner. It rang up to be about $60. Along with a pack of pods. I did not realize it was that much till I got home and looked at my bank statement. I got the device and it steadily leaks. I went back up there to tell them and they said there was nothing they could do about it. So I am now stuck with a constant leak that wastes my juice.

Jonathan Newcomb

Jonathan Newcomb

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great shop Great prices Excellent owner

A fantastic ship. The owner is an excellent individual who always helps me out when i buy multiple items. The only two had reviews here are for a no refund policy which is a state policy for tobacco products and a refusal to accept manufacturers coupons. That is a personal business choice as all business have the right to do. Great shop, great prices!

Chad Moore

Chad Moore

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Mask Mandate Violation of Rights Poor Customer Service

Came to the tobacco of vape shop here in Bartlett by the Bartlett 10 Cinema mask mandate has been lifted as of Wednesday mask is recommended but not required I go in guy asked me to put a mask on I said no because the mandate was lifted and ask her not required then he proceeds to ask me for my shot record for my covid vaccine and I said no that's a violation of my rights then he told me to go outside and wait so I went outside to wait then I pulled up where the health department is said that masks are not required but are recommended dude specifically then told me to leave I asked for the store manager he told me he was to store manager and proceeded to just go off without even trying to talk or anything before I give you ask for the owner's phone number worst experience ever will never come back to this place again

Jonis Vase

Jonis Vase

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Knowledgeable Staff Helpful Good Recommendation

Issues with keeping batteries in stock, but the people here give really good advice on what you may be looking for. They suggested a vape to me and it's absolutely perfect, for what I like. Friendly people that know their stuff, will definitely be going back

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Tobacco & Vape Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 10 AM to 7 PM