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Review of Sam’s Tobacco & Vape

Sam's Tobacco & Vape: A One-Stop Shop for All Your Smoking Needs

Sam's Tobacco & Vape is a tobacco shop, cigar shop, shisha bar, and hookah shop located in Columbia, South Carolina. The shop offers a wide range of tobacco products, including cigars, cigarettes, shisha, hookahs, and vapes. The store is open seven days a week, from 9:00 am to 11:00 pm on weekdays and from 10:00 am to 10:00 pm on weekends.

Service Options

The store offers in-store shopping, and customers can browse through the store's extensive collection of tobacco products. The store does not offer delivery services.

Accessibility

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Products and Services

Sam's Tobacco & Vape offers a wide range of tobacco products, including cigars, cigarettes, shisha, hookahs, and vapes. The store also offers a variety of smoking accessories, such as lighters, ashtrays, and rolling papers. The store's knowledgeable staff can help customers choose the right products for their needs and answer any questions they may have.

Customer Reviews

The store has received mixed reviews from customers. Some customers have praised the store's selection of products and the helpfulness of the staff. One customer wrote, "Great selection of smoking and tobacco products. The younger guy who works in the evenings is great. Always willing to help and attentive to the customers' requests and needs." Another customer wrote, "Owner and staff are all extremely friendly and knowledgeable. Great selection of cigars, vapes, and tobacco-related supplies."

However, some customers have complained about the store's customer service. One customer wrote, "Was a great place at one point, but the new hire is rude definitely won't be returning." Another customer wrote, "They sold me a vape that didn't work, and when I went back to get a replacement, I was told I couldn't. I had to threaten to call the police before the so-called manager would give me a replacement."

Conclusion

Sam's Tobacco & Vape is a one-stop-shop for all your smoking needs. The store offers a wide range of tobacco products and smoking accessories, and the staff is knowledgeable and helpful. While the store has received mixed reviews from customers, it remains a popular destination for smokers in Columbia, South Carolina.

From the business

"Visit us for all your tobacco needs. Come and explore the variety of products and flavors. From cigarettes to cigars to hookahs to vapes. We are bound to have what you’re looking for, including CBD. Customer satisfaction is our priority."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Sam’s Tobacco & Vape Reviews - 189

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Felipe Ford

Felipe Ford

👍 👎 😐
Unhelpful Staff Poor Customer Service High Prices

Omari was very unhelpful on the phone! Sounded like his Father left him in charge of the shop while away and Omari seemed completely uninterested in being helpful on the phone! There are MUCH BETTER PRICES at a few other shops near by!

Avoid this shop at all cost!

Zeo Daiko

Zeo Daiko

👍 👎 😐
Friendly Staff Informative Good Experience

I've visited this place a couple times, it's always been a pretty nice experience. The employee Crystal is a wonderful person, she always gives a lot of information about the products and the stuff that's in them.

Carla Ba

Stocked well and very organized. Great customer service and clean store.

Clay Driggers

Clay Driggers

👍 👎 😐
Great Selection Helpful Staff

Great selection of smoking and tobacco products. The younger guy who works in the evenings is great 👍. Always willing to help and attentive to the customers requests and needs

adam tate

adam tate

👍 👎 😐
Friendly Staff Knowledgeable Great Selection

Owner and staff are all extremely friendly and knowledgeable. Great selection of cigars, vapes, and tobacco related supplies.

Nadia Outen

Was a great place at one point but the new hire is rude definitely won’t be returning

Matthew King

Matthew King

👍 👎 😐
Friendly Staff Unique Products Affordable Prices

The shop owner is a super cool guy, the store has an amazing selection and stuff you probably haven’t even seen before. Great prices and amazing people.

K K

K K

👍 👎 😐
Poor Customer Service Wrong Product Overpriced

Asked for two cherry lemon vapes and ended up getting sold ones with no nicotine , the owner wouldn’t take them back even when it was his own employees mistake. Highly don’t recommend i called ahead of time and even still they messed it up. Almost 30$ for vapes that have no nicotine .

Alexis Brown

Alexis Brown

👍 👎 😐
knowledgeable staff highly recommended

The store owner mad cool, very informative on the hookahs. Answered every question that I had about the coals and shesha. Highly recommend!

jaquina young

jaquina young

👍 👎 😐
Poor Customer Service Defective Products Unprofessional Staff

They sold me a vape. That didn't work and when I went back to get a replacement I was told I couldn't. I had to threatened to call the police before the so called manager would give me a replacement. You have employees who aren't mangment speaking to your customers very rudely and unprofessional. That was my first and last time visiting this location. Terrible customer services!

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