Vape N Cigar Manhattan Kansas

Jt is a stud, great experience all around

Great experience, amazing customer service !

Wonderful place! Good selection, great prices, lovely people. Talk to Andrea for your flavor recommendations!

I am new to cigars and really didn't know what i was looking for today, Unfortunately I did not catch the gentleman's name who helped me today. He suggested a few cigars and was friendly and very Knowledgeable. I will Definitely be coming back for all my cigar needs.

Really nice shop! Cathy was very helpful and welcoming. Thank you for you help love. We will come back to you as soon as possible!!

This was a great place for a good cigar. I'm new to it so the gentleman Catherine who works there no only gave me a tour but recommended 4 cigars based on my preference. He was nice and very customer friendly I'll definitely be back. Awesome place.

I had a great time with my friends. The store was friendly and very welcoming. I personally had no idea what to ask for and we got the help we needed. So I’m my opinion this is the cigar spot to stop in and enjoy a free moments. The smells of the tobacco are soothing and it wasn’t smoky at all!

First time at this establishment. Nicely priced cigars and great atmosphere from the regulars.

Awesome

great customer service

Rude employees. They must get it from the rude person that responds to all negative reviews. They do really treat everyone like they are a thief. It starts at the top. Your responses are confrontational and sarcastic. Can't expect employees to treat customers different with the example they are given. Strongly encourage some extensive training in management and customer service as anyone can tell no one has any.

Best vape store in town

Just came in for an Elfbar, wanted to check out a cigar to maybe celebrate a Chiefs Super Bowl W (hopefully). Humidor lights were off. Walked in and after 5 seconds they turned on. And, as others have mentioned…the woman at the counter seems to have a pretty negative disposition in general and couldn’t answer any questions…

I’ve been a costumer of this store for a couple of years at this point so I would love to give them the benefit of the doubt. Although I recently have had nothing but horrible encounters with the female clerk working. She couldn’t tell me anything about the products I was trying to purchase and proceeded to role her eyes the entire time. Sad to see how little the costumer is valued at this store now. Please do not keep giving this store your money and go shop elsewhere. I personally will not be returning again. There are plenty of other great stores in this town that you should try first.

Went into this store recently the female clerk was very unpleasant. She knew next to nothing about any of the products they had on hand. She went on to mention multiple times that she didn’t know anything about the products. Overall just a very unprofessional store. Please save your money and time and take it elsewhere.

very displeased with my experience at vape n cigar. the moment i stepped foot in the door i felt as though i was not welcome. the lady behind the counter was nothing but rude and had an extremely distasteful look on her face. while i was shopping in the store, the clerk was in an argument with another customer who was trying to return a product that was sold broken. not only was she loud and disruptive to shoppers, but she and this store are completely in the wrong!! i feel bad for the man who was ripped off by this joke shop. customers should not be held accountable for products that are damaged out of the box! the lack of proper customer service in this store is why i will never return.

I purchased a yocan product from here and the device simply did not work and when I came back in to ask for a replacement or a refund they simply denied it. So if you would like to have absolutely horrible costumer service this is the place for you. I cannot describe how ridiculous this is. I’m just supposed to foot the $100 bill for their faulty product. I would never recommend this store to anyone. The female clerk working was also extremely rude. Update: I have tried every single option to try and find a solution, multiple chargers and every power on method in the manual. The “Falcon” device came broken.

Just had the most uncomfortable and distasteful thing happen to me just now in vapes and cigars. Im not new to the store, and have spent time and money here before I love cigars and I love their set up. I go in and ask for cigars Karen gives me this look and hesitates to take me to the room once we get to the room she is staring at me not asking if I need any help or anything but just staring at me. She then goes to the next room to watch the computer.. I recorded the whole encounter from then on. I would advise anyone black/brown to proceed with caution when going in to this shop. I have NEVER had this happen or given any reason to be treated this way in here at all. Her customer service is disgusting and her whole attitude and demeanor spoke volumes I will NOT be back nor will I send anyone here. Disgusting! Might as well put whites only outside the door.

Unprofessional

Be aware