Smoke Sultan: Tobacconist, Vape shop is a tobacco shop located in the heart of Jacksonville, Florida. The shop offers a wide range of tobacco products, including cigars, cigarettes, and hookahs, as well as vape products, including e-cigarettes, e-liquids, and accessories. The store is open seven days a week, with extended hours on Fridays and Saturdays, making it a convenient stop for all your tobacco needs.
The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it easy for everyone to visit. The store also offers quick visits, making it a great option for those who are in a hurry or just need to grab a quick smoke.
Smoke Sultan offers a variety of payment options, including debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases. The store also offers in-store shopping, but unfortunately, delivery is not an option at this time.
While the store has received mixed reviews, many customers have praised the friendly and knowledgeable staff. One customer wrote, "Ella was super friendly and very knowledgeable of the products. She had me try all the sample flavors to ensure I liked what I bought. She also made sure the vapes I bought worked before I left. All in all, the customer service was top-notch!"
However, some customers have had negative experiences with the store's staff. One customer wrote, "The lady who mainly works the counter is either rude, short, or condescending EVERY SINGLE TIME I come in." Another customer complained that they were sold an item that was not the same item that was in the box and that the staff member refused to return it.
Despite the mixed reviews, Smoke Sultan: Tobacconist, Vape shop is a great option for those looking for a wide variety of tobacco and vape products in Jacksonville. With its convenient location, extended hours, and friendly staff, it's definitely worth a visit.