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Review of Nirvana Tulsa Smoke & Vape Shop
Location: 3210 E 11th St, Tulsa, OK 74104
Phone: (918) 960-2010
Website: http://nirvanasmokeshop.com/
Categories:
- Tobacco shop
- Adult DVD store
- Boutique
- Cigar shop
- Gift shop
- Novelty store
- Vaporizer store
- Variety store
- Vitamin & supplements store
Hours:
- Monday - Friday: 9:00 AM - 10:00 PM
- Saturday: 9:00 AM - 10:00 PM
- Sunday: 11:00 AM - 7:00 PM
Service Options:
- Curbside pickup
- In-store pickup
- In-store shopping
- Same-day delivery
Accessibility:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Payments:
- Debit cards
- NFC mobile payments
- Credit cards
Reviews:
- "Sam helped me pick out a super cool Glass hand pipe. He was knowledgeable and customer service oriented. Friendly and I’ll definitely look forward to my next visit!"
- "Just bought a great bowl today, they have great vapes, torch lighters, and more go visit Liz, she will get you right!!"
- "Michael was an amazing help. Since I was so unsure of what I wanted he was very patient with me. Super friendly and helpful. Thank you keep up the great work."
- "Every time I come in here I enjoy my time there. The people are always knowledgeable and friendly…. I tend to come often and always have a great experience with the people there. I highly recommend this place… added benefit I can always pick up. A quick cigar when I need one!"
- "Phenomenal selection of glass to choose from and Sam was incredibly patient and helpful during my search! I went in not knowing anything and left with a piece that fits my needs perfectly that didn't break the bank, what more could you want?"
- "Jessica was so helpful and answered all my questions and was super patient with my indecisive self. ❤️ definitely recommend this place to everyone!! They have such a wide variety 👍🏻"
- "Always great prices and amazing customer service. Store associate Liz went above and beyond to help and get me what I needed!"
Nirvana Tulsa Smoke & Vape Shop is a women-owned business that offers a wide range of products and services. The shop is open every day of the week, with extended hours on weekdays and weekends. Customers can choose from a variety of service options, including curbside pickup, in-store pickup, in-store shopping, and same-day delivery.
The shop is wheelchair accessible, with a wheelchair accessible entrance, parking lot, restroom, and seating. Payments can be made using debit cards, NFC mobile payments, and credit cards.
In addition to tobacco products, the shop also offers adult DVDs, boutique items, cigars, gifts, novelty items, vaporizers, variety items, and vitamin and supplement products. Customers can find everything they need for smoking and vaping, as well as a variety of other products.
The shop has received positive reviews from customers, with many praising the helpful and knowledgeable staff. Customers appreciate the wide selection of products and the friendly atmosphere of the shop. The staff is patient and accommodating, making sure that customers find exactly what they need.
Overall, Nirvana Tulsa Smoke & Vape Shop is a great place to shop for smoking and vaping products, as well as a variety of other items. The shop offers excellent customer service and a wide range of products, making it a popular choice for customers in the Tulsa area.
From the business
"At Nirvana Novelties and Gifts we pride ourselves in maintaining a selection of the highest quality products available for your smoking needs. At our smoke shop in Tulsa, Oklahoma we offer glass pieces, pipes, vaporizers, e-juices, CBD, and much more. No matter what you’re looking for, we keep our shelves stocked, and we’re more than happy to help you."
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Curbside pickup
- In-store pickup
- In-store shopping
- Same-day delivery
Autumn Rose (waterxgirl13)
Absolutely love Nirvana! We quickly became regulars and the staff are so helpful and friendly! Paije was super wonderful and incredibly sweet!
Tiffany Cozart
Always a pleasure to shop at...
Mariah Raine
Tanara did a very wonderful job today and was absolutely helpful with all the things I needed. She came up out of no where and gave me 100% customer service. Ps she deserves a raise
a m
Hailey was very friendly and helpful. The store also has the best prices around town hands down.
Lisa Whitney
Well. The staff wasn kinda sorta helpful. Was just looking for a simple magnetic battery for a magnetic cart. Cheapest one they had was 35. No deals no options no alternatives. They were out of a perfume I wanted to buy but he said they were out of stock and unsure about reordering more. I suggested it was probably a good idea since it was a good seller and he acted disinterested and instead of at least offering to sell the tester. But that's just me
Cole Miller
Love all the prices. My favorite is the Black Gold concentrates! 1.5 grams in each one! Great deals everywhere.
michael snider
Cool head shop right near TU bring their receipts to dispensary’s next door and get a discount. And take that receipt back next door and get a discount. Cool system
And a free gift for a review. Check out Sydnie. She’s the best!!!!
DoylesKitty
Only rating a one because it only took One employee to ruin my experience. Shopped there for the first time on Christmas Eve evening to purchase a few vape batteries. The employees were very polite and helpful. Realized on Christmas evening that one of the batteries would not work. The day after Christmas, I went back to ask if I could replace the defective battery. A male employee with blue hair and a foreign accent (he had on a mask), asked how he could help me. I explained my situation, told him exactly what I bought, presented my receipt and battery, and he told me he would be more than happy to help me. He tested the battery himself, and agreed that it wasn't working. He then took my receipt to look it up in their computer. He pulled up my receipt, and upon this is when his pleasant attitude changed for the worse. He then held up my battery and receipt, and told me that my receipt did not show that particular battery being purchased. I told him again which batteries I bought, and that Christmas Eve was the First time I had entered this store. He again said that the battery wasn't on the receipt. I told him that this issue wasn't my problem, regarding what the previous employee logged in as what was purchased. He then Rudely told me it Was my problem because he had no proof that I had bought it. I then told him to look up the video footage at the same time as the receipt, and that he would Indeed find me purchasing different brands of batteries. I told him for a Third Time, which batteries I bought. He then went and grabbed another brand that was different from the defective one, scanned it, and supposedly 'found' my purchase by doing that. He then went on to lecture me, explaining how he was doing Me a favor, and that he wasn't even supposed to replace the battery due to their no refund or exchange policy. I told him I understood. I was trying my best to stay composed, considering the way he was treating me. He then rings up the battery, prints out the receipt, sets both the replaced and the dead battery in front of me as well as the receipt, and says 'Next time you have a problem, Don't come here, because it Is Your Problem! Call the battery company!' I said, 'Awesome, thanks! I'll Never step foot in here again!' He said, 'Ok Good! Have a nice day!'
If he had told me from the beginning that there were no refunds, I would have respected that and left. Some companies exchange items, while others don't. Again, it was my first time shopping there. Instead, he greeted me openly, then completely changed his demeanor all because He originally couldn't validate my purchase, basically treating me like a person scamming to have the cheapest battery there replaced (they were the cheap $15 batteries).
The Only reason I went there was by a referral. Another shop that I frequent advertised a discount at this smoke shop upon presenting their receipt. I left the smoke shop and complained to the referral shop about what had happened. A couple of those employees apologized, and stressed that they value me as a top customer who is Very kind to them. They also offered to help me from this point, on any batteries or accessories I may need in the future. That is True customer service!
Sad thing is I wouldn't be surprised if this employee was a manager or owner. The way I also heard him speak to the female employee there, made me feel sorry for her. Very demanding and bossy. It almost felt as though he puts women in a category where they are 'beneath' him. Very uncomfortable atmosphere and will Definitely be searching for a more Respectable smoke shop.
Tambra Cooper
Awesome place with great prices on everything!!
Tashiana Lawrence
Paije was a wonderful help she actually took the time to help us out especially for us not knowing exactly what we want she was very patient with us