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Review of Urban Konnection Smoke Shop & Vape Shop

Urban Konnection Smoke Shop & Vape Shop:

Urban Konnection Smoke Shop & Vape Shop is a one-stop-shop for all your smoking and vaping needs. Located in Cuyahoga Falls, Ohio, this store offers a wide range of products, including tobacco, cigars, glassware, hookahs, incense, scales, vaporizers, and more.

Selection:

The store has a vast selection of products that you won't find anywhere else. Whether you're a beginner or an experienced smoker or vaper, you'll find something that suits your needs. The staff is knowledgeable and can help you find the right product for you.

Customer Service:

The customer service at Urban Konnection Smoke Shop & Vape Shop is exceptional. The staff is friendly, helpful, and knowledgeable. They take the time to answer your questions and help you find what you're looking for. JB, the store's owner, is particularly praised by customers for his excellent customer service and positive energy.

Accessibility:

The store is wheelchair-accessible, making it easy for everyone to shop here.

Hours:

The store is open seven days a week, from 9:00 am to 10:00 pm from Monday to Saturday and from 10:00 am to 8:00 pm on Sundays. This makes it convenient for customers to shop here at any time that suits them.

Payment Options:

The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Service Options:

The store offers in-store shopping, and while they don't offer delivery, they are happy to order products for customers if they don't have them in stock.

Conclusion:

If you're looking for a smoke shop or vape shop in Cuyahoga Falls, Ohio, Urban Konnection Smoke Shop & Vape Shop is the place to go. With a vast selection of products, exceptional customer service, and convenient hours, this store is a must-visit for anyone who enjoys smoking or vaping.

From the business

"Urban Konnection Smoke Shop & Vape Shop carries a large inventory of products for of all your smoking and vaping needs. Our stores stock Glass products, RDA’s, Mods and vapor products of all types, high quality e-juice, a large variety of tobacco products, hookahs, shisha, novelty products and much more! Urban Connection"

Amenities

  • Wheelchair-accessible parking lot
  • In-store shopping

Urban Konnection Smoke Shop & Vape Shop Reviews - 31

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Erica Hudak

Erica Hudak

πŸ‘ πŸ‘Ž 😐
Amazing Selection Great Customer Service Positive Energy

We have been going here ever since they opened. The selection is amazing and they have some amazing products you can’t find at other vape shops. JB has made every trip truly enjoyable! You can tell he really cares about his customers and his customer service couldn’t be beat. Honestly, he is the main reason we keep coming back. Every trip is a great experience and his positive energy is contagious!

Phillip Crislip

Phillip Crislip

πŸ‘ πŸ‘Ž 😐
Best Vape Shop Great Customer Service

Hands down the best Vape shop I’ve ever gone to. JB is the best, he goes above and beyond to help you find what you’re looking for and if he can’t get it or doesn’t have it he finds a way to get it. Definitely the best asset this company has it’s going to be hard to find somebody to replace him. Definitely my favorite Vape shop ever

Samantha Zaryki

Samantha Zaryki

πŸ‘ πŸ‘Ž 😐
Great Selection Helpful Staff Good Quality Products

My husband and I love this vape shop, by far has the largest selection. JB is always super helpful and if they don’t have the juice I’m looking for he will always offer to supply it later on. Hands down the best vape shop in the falls. & probably the only one that buys nicotine in juice rather then putting their own in. Which is a plus for me! Check it out! You won’t be disappointed.

Matt Zook

Matt Zook

πŸ‘ πŸ‘Ž 😐
Great Customer Service Helpful Staff Excellent Selection Recommend to Others

JB is an absolute LEGEND. Helped me find exactly what I wanted on my birthday. This is going to be my number one spot from now on. I'm telling everyone I know about this place.

Anthony Labay

Anthony Labay

πŸ‘ πŸ‘Ž 😐
Knowledgeable Helpful Great Customer Service

JB has been nothing but pleasant and knowledgeable in any questions or recommendations. Honestly, if you're a smoker, and want to quit, I can't think of someone better to get to know and talk with. He's very nice, and soft spoken from the multiple interactions I've had with him. Any juice I need, coils, tanks, mods, and pods, JB is my go to guy. Even if you want to try disposable's or actual MTL or DTL vaping, he has a good bit of answers and customer service to help ease any concerns/worries you may have. Do yourself a favor, and go to Urban Konnection and meet JB, you won't regret it!

Anthony Manera

Best vape shop I’ve ever been to, they have anything and everything you need.

Emily Maher (Em)

Emily Maher (Em)

πŸ‘ πŸ‘Ž 😐
Great selection Friendly service Fast service

Great selection of products. Never out of stock of anything I need. Friendly and fast service. Come in to talk to JB for any questions!

Jon Lucas

Jon Lucas

πŸ‘ πŸ‘Ž 😐
Helpful Staff Knowledgeable Highly Recommended

Love this place. JB is always helpful and knowledgeable on all products and takes the time to share his expertise. Highly Recommended!

Angelica Taylor

Angelica Taylor

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unreliable

Waiting outside for the store to open. Was supposed to be open at 9AM. I love waiting for people to come to do their job. -_-

Crystal Furey

Jb is super helpful even let me try my vape before I bought it! Definitely will continue to come back :)

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Urban Konnection Smoke Shop & Vape Shop Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 10 AM to 8 PM