Review of Scarlet Vape and Smoke Shop
Scarlet Vape and Smoke Shop: A One-Stop Shop for All Your Vaping Needs
If you're looking for a reliable and knowledgeable tobacco shop in Cincinnati, Scarlet Vape and Smoke Shop is the place to be. Located at 11424 Montgomery Rd, this shop offers a wide range of vaping products and accessories that cater to both beginners and experienced vapers.
Product Selection
The shop offers a wide range of vaping products, including e-cigarettes, e-liquids, mods, tanks, coils, and batteries. They also have a good selection of smoking accessories, such as pipes, rolling papers, and lighters. Whether you're looking for a new device or just need to restock on e-juice, Scarlet Vape and Smoke Shop has got you covered.
Staff Knowledge and Customer Service
One of the standout features of Scarlet Vape and Smoke Shop is their knowledgeable and friendly staff. According to customer reviews, the staff is always willing to help customers find the right product and answer any questions they may have. Leaf, Payton, Hunter, and Ben are some of the staff members who have received high praise from customers for their exceptional customer service.
Accessibility and Convenience
Scarlet Vape and Smoke Shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is open seven days a week, from 10:00 am to 10:00 pm on weekdays and Saturdays, and from 10:00 am to 9:00 pm on Sundays. The shop also offers quick visits, making it a convenient stop for customers who are short on time.
Service Options and Payment Methods
Scarlet Vape and Smoke Shop offers in-store shopping, but does not offer delivery services. They accept debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.
Customer Reviews
Customers have praised Scarlet Vape and Smoke Shop for their excellent customer service, knowledgeable staff, and wide selection of products. However, there have been a few negative reviews, with some customers complaining about receiving the wrong product or being unable to return a product. Despite these negative reviews, the majority of customers have had positive experiences at the shop.
Overall, Scarlet Vape and Smoke Shop is a great place to shop for all your vaping needs. With a wide selection of products, knowledgeable staff, and convenient hours, it's no wonder why customers keep coming back.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Scarlet Vape and Smoke Shop Reviews - 128
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Bear Hager
I stop in here on my way home from work about once a week or so. Leaf knows what I like, points me in the direction of new flavors in the disposable style I prefer. He's never steered me wrong and he knows his stuff. When he's not there, Payton is every bit as knowledgeable and fun. I absolutely adore the staff here!
adam teegarden
Great experience I don't vape but my friend does have a good selection Justin and Jeremy was a lot of help will return for more buesness
Cory Evans
Great Vapes and good vibes! Friendly and helpful staff makes The Scarlet smoke shop shopping experience stand out from the rest! Hunter is a very helpful employee and takes time to personalize each customer’s experience by making jokes and finding the best way to help all patrons.
Joseph R
Hunter was very informative and attentive to others in the store while simultaneously helping me. Would recommend 10/10.. With Hunter behind the counter, Id recommend 11/10!!
Michael Goettsch
Showed sales associate my tank and asked for coils. Well they sold me the wrong coils and when I went to exchange them I was told it was store policy not to accept coil returns. All I wanted to do is exchange the coils and buy some juice. Well, I will never step foot back into Scarlet Vape, lost me as a customer!
jemma bates
I dont come here a lot, but when i have, ben has been an amazing person to talk to. he is very helpful and always gets me exactly what i want. thank you!!
Evan Previte
Best vape shop I've been to in a while, hunter was great I will definitely be coming back
Erin
Hunter was phenomenal. He helped me find everything I needed. I came in with lots of questions and he had answers. Thank you for bearing with me!
Mike Oxsmall
Finally another shop that has informed employees. Hard to get good customer service like this. Leaf was a great help to me. Thanks!
isabella fiehler
Hunter was amazing!! He was very helpful and had a wonder personality, my new favorite smoke shop!!