Clouds Tobacco & Vape
Review of Clouds Tobacco & Vape
Clouds Tobacco & Vape:
Clouds Tobacco & Vape is a tobacco shop located in Oak Ridge, North Carolina. The shop offers a wide range of products, including cigars, papers, cigarettes, vapes, and kratom. The store is open seven days a week, from 9:00 am to 9:00 pm on weekdays and Saturdays, and from 9:00 am to 8:00 pm on Sundays. Clouds Tobacco & Vape offers in-store shopping, but delivery is not available.
Clouds Tobacco & Vape is wheelchair accessible, with a wheelchair accessible entrance and parking lot. However, the restroom and seating are not wheelchair accessible. The shop is quick to visit, making it a convenient stop for those on the go.
The shop accepts debit cards, credit cards, and NFC mobile payments, making it easy to pay for purchases. Clouds Tobacco & Vape has received mixed reviews from customers. While some customers have praised the store's customer service and knowledgeable staff, others have complained about the rude and unhelpful staff.
One customer wrote, "I'm in here at least twice a week, and no matter who is there, the customer service is amazing! I love the younger crowd working here. They are so friendly, professional, yet relatable." Another customer wrote, "The worst customer service I've ever experienced. Sales person was rude unhelpful and completely out of her mind."
Customers have also complained about the high prices of some products. One customer wrote, "Good for cigars, papers, and maybe even cigarettes. But everything else is beyond overpriced." Another customer wrote, "Prices are steep too but I can deal with that but not the rudeness."
Overall, Clouds Tobacco & Vape is a convenient stop for those looking for tobacco and vape products. While some customers have had negative experiences with the staff and prices, others have praised the store's customer service and knowledgeable staff. If you're in the area, it may be worth stopping by to see for yourself.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
charlie ray
They are pretty rude here. Several occasions. I finally just quit going. I’ll ride 30 mins the other way just cause of customer service here. Prices are steep too but I can deal with that but not the rudeness. Keep driving.
James Soto
I have been trying to buy local since Covid. Things were going well. Even though it is not the best pricing, I wanted to support. This ends today, for the second time I have had a rude counter employee tell me that it is a process to order and get something I come in just about every week for in a rude manner. Skip the hassle and rude employees and order online.
Jimmy Moore
Good for cigars, papers, and maybe even cigarettes. But everything else is beyond over priced. I bought a yocan vape in Greensboro for $20 and they are asking $30 for them. Glass pipes that are labeled $150+ can easily be found at other stores for less than half of those listed prices. Nice people and friendly environment. But beware of prices on glass and vapes, a little more time researching other stores can save you a lot of money. Edit: definitely don't purchase a scale from this location, I bought mine about two weeks ago and it's already not working. Super disappointed! Will not read weight. Probably won't be returning to this location anytime soon.
Colt Casey
Great selection and wonderful staff! One of the staff, Devin, is very helpful and enthusiastic. Such a great experience shopping here!
Cassandra Adams (Cass)
Alexis Cogdill & Jimmy Moore, we have tried to work with both of you and still are trying to offer a solution to your problem concerning the scale. I am the General Manager and am willing to work with you in resolving this matter. You have stated you are not interested in what I can do to help, same for my employee. So if you change your mind just know I am here and ready. We have a policy that has been the same since the beginning, no returns, no exchanges, however we can work with you to render the situation. The choice is yours. Have a good day.
dalton damico
I walked in one day feeling depressed needing a fix, walked in to this little smoke shop and they put me on everything i needed. A1 customer service, 10/10 would probably come back.
manny andriote
I really needed kratom and all other smoke shops sucked. This one and the employees were really helpful with my needs and got me lifted!!
Nick Vasil
Best smoke shop ever. Has my favorite brand of kratom. I'll never go anywhere else again.
Chloe Blake
Amazing Service! The best worker there is Addy, such great service, she knows what she’s talking about, and she’s very sweet. My favorite vape shop.
Sebastian Verzeni
Absolute best vape shop I’ve been too! Been going for a few years now. Amazing staff, great service, and great products! I 200% recommend to any and everyone!