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Review of Tobacco & Vape Land (Garner)

Tobacco & Vape Land (Garner) is a tobacco and vape shop located in Garner, North Carolina. The store offers a variety of products, including cigars, hookahs, vaporizers, and tobacco products.

The store is open seven days a week, with hours ranging from 8:00 am to 11:00 pm Monday through Saturday and 9:00 am to 10:00 pm on Sunday. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

The store offers in-store shopping, but delivery is not available. The store accepts debit cards, credit cards, and NFC mobile payments.

While the store has received mixed reviews, some customers have praised the staff for their knowledge and helpfulness. One customer said, "I enjoyed my experience there staff was very patient and knowledgeable and honest a staff member Lewis very awesome dude .definitely going to shop there again." Another customer said, "This place is great. They have good prices, amazing customer service. Every time I come in I feel welcome. They always try their best to get what I need no matter how complicated or hard to find. I would highly recommend this place to anyone who smokes or vapes."

However, some customers have had negative experiences with the store. One customer said, "Yes Iโ€™ve been a customer here for almost 3 years they sell faulty vapes broken devices and then want exchange anything the workers are rude always on the phone and one of the ladyโ€™s has bring her kids with her to work itโ€™s a very unprofessional place and definitely not a place for kids and illegal stuff their running out the back isnโ€™t cool either." Another customer said, "The far white lady with glasses is very rude she needs to be fired I wonโ€™t be shopping with them ever again."

Overall, Tobacco & Vape Land (Garner) offers a variety of tobacco and vape products and is open seven days a week. While some customers have had negative experiences with the store, others have praised the staff for their knowledge and helpfulness.

From the business

"Wide variety of Vape, Disposables, Water Pipes, E-rigs, Kratom, Delta 8, and Accessories!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Tobacco & Vape Land (Garner) Reviews - 22

3.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Wc Strickland

Wc Strickland

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Faulty products Rude workers Unprofessional Not suitable for kids Illegal activities

Yes Iโ€™ve been a customer here for almost 3 years they sell faulty vapes broken devices and then want exchange anything the workers are rude always on the phone and one of the ladyโ€™s has bring her kids with her to work itโ€™s a very unprofessional place and definitely not a place for kids and illegal stuff their running out the back isnโ€™t cool either

Luke Finucan

Place is awes9me great people fuc those other reviews they are lying and obviously salty and salt bic

Mike Wood

Mike Wood

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Faulty Product Poor Customer Service

white lady with glasses sells me faulty mr fog and refuses to give me my money backโ€ฆ after itโ€™s burnt and barely pulls right when i open it

tician moore

tician moore

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Knowledgeable Staff Great Experience Friendly Staff

I enjoyed my experience there staff was very patient and knowledgeable and honest a staff member Lewis very awesome dude .definitely going to shop there again

Alexis Simone

The far white lady with glasses is very rude she needs to be fired I wonโ€™t be shopping with them ever again

Alexis Braswell

Alexis Braswell

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Rude Staff Poor Customer Service

White lady with glasses very rude and aggressive she doesnโ€™t need to be working this is the worse store I been too if she isnโ€™t fired the store sells will go down

Jason Atkinson

Jason Atkinson

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Customer Service Refused Transaction Minimum Payment Policy

The associate working at 7:30pm on 2/11/2021 refused to process my debit card transaction because it was under the $3 minimum payment that they require for card use. I informed the associate that a debit card transaction is not the same as a credit card transaction and they are not supposed to charge a three dollar minimum according to the law. He then said well Iโ€™m refusing to process your transaction and rudely said that I have to leave even though I was in extremely nice and just giving him a little bit of information so the customer service in this place is horrible and I hope the owner or manager explains to him that he did break the law. Therefore I will be calling the Better Business Bureau!

nay nay

No problems.. every employee is dope.. as far as the sale items.. no issues..

Kelli Davis

Kelli Davis

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Responsive Good Customer Service High Quality Products

I love this shop. They are responsive to issues and always go the extra mile to make sure what i smoke is in stock!!

10/10 will continue to shop here.

Kamaia Barnes

Kamaia Barnes

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Quality Bad Customer Service

Iโ€™ve been sold two broken vapes from tobacco land, I didnโ€™t get a refund or a new disposable. Both of the disposables were burnt out the moment I hit them and I was told โ€œ All I can do is a discount on a new disposable โ€œ, after Iโ€™ve already spent my money on a broken disposable JUST the day before.

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