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Review of Haven Smoke & Vape

Haven Smoke & Vape: Your One-Stop Shop for All Your Smoking Needs

If you're looking for a tobacco shop, cigar shop, hookah shop, or vaporizer shop in Durham, North Carolina, Haven Smoke & Vape is the place to be. This shop has everything you need for your smoking needs, from high-quality tobacco products to a wide range of vaping devices and accessories.

Service Options

At Haven Smoke & Vape, you can choose between in-store shopping or quick visits. Unfortunately, they do not offer delivery services at this time.

Accessibility

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. This makes it easy for everyone to visit the shop and enjoy their products.

Products and Services

Haven Smoke & Vape offers a wide range of tobacco products, including cigars, cigarettes, and hookahs. They also have a vast selection of vaping devices and accessories, including e-liquids, coils, batteries, and tanks. Their knowledgeable staff can help you find the perfect product for your needs and preferences.

Hours of Operation

The shop is open seven days a week, from 10:00 AM to 9:00 PM, except on Sundays.

Customer Reviews

Many customers have praised Haven Smoke & Vape for its excellent customer service and knowledgeable staff. They appreciate the friendly and helpful staff who are always willing to answer questions and provide recommendations. Customers also love the wide range of products available at the shop and the fair prices.

However, some customers have had negative experiences with the shop, particularly with defective products and poor customer service. Some customers have also complained about the high prices of some products.

Conclusion

Overall, Haven Smoke & Vape is an excellent choice for anyone looking for a tobacco shop, cigar shop, hookah shop, or vaporizer shop in Durham, North Carolina. With a wide range of products and knowledgeable staff, you're sure to find what you need at this shop. Whether you're a seasoned smoker or just starting, Haven Smoke & Vape has something for everyone.

From the business

"Covid 19 hours updated !"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Haven Smoke & Vape Reviews - 55

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Anthony Misiak

Anthony Misiak

πŸ‘ πŸ‘Ž 😐
Friendly Staff Fair Prices Highly Recommend

The best smoke shop I have ever been to. Very kind, friendly, and knowledgeable staff. Prices are very fair. Highly recommend this place.

genessa bingham

Place is awesome good products , wide selection super helpful and chill staff . Will be back for sure

Cynthia Thurston

Cynthia Thurston

πŸ‘ πŸ‘Ž 😐
Friendly Staff Reasonable Prices Great Selection

This place is a cute little gem!!!! The guy working was very helpful and VERY VERY patient when helping my brother.... I got a few things from here that day but my absolute favorite thing I got was the 2 Zippo lighters... Not expensive at all!!! But what made this store so welcoming and just an all around ease was the employee... He was so nice and so just chill and kind... I will definitely be making this place my go to shop ..

Mia ASMR

Mia ASMR

πŸ‘ πŸ‘Ž 😐
Best Vape Shop Helpful Employees Knowledgeable Staff

Haven Smoke & Vape is hands-down the best vape shop around. I live in Raleigh, but I drive out to Durham for Haven. The employees are super nice, helpful, friendly, and knowledgeable. The guy with long hair is so nice. He helped me find the perfect piece for my collection. 10/10 would recommend that anyone who is looking for a go-to vape shop go to Haven!

james madison

james madison

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Staff Great Customer Service Recommended Store

I love this store, I visit the store twice a month and the staff is always so kind and knowledgeable about all the products, and they always seem so happy to see you. I've taken several coworkers to the store and it seem to be their Go To store as well. So if your looking for the best Vape Shop, take a little time out of your busy schedule and stop by Haven Smoke & Vape.

Christian Watson

Christian Watson

πŸ‘ πŸ‘Ž 😐
Great customer service Good selections Best tobacco/smoke shop

Great customer service each time, good selections and willing to listen to your needs, show you, and not feel like you’re selling them anything . 10/10 recommend best tobacco/smoke shop in Durham that I’ve been too and I’ve been to a lot!

s kaps

s kaps

πŸ‘ πŸ‘Ž 😐
Poor Service Lack of Knowledge

They have a good selection of juices and devices, but over the past few months their service has gone downhill. They give me the wrong items for my vape every time I go, they don’t know what coils or pods go to which devices. It’s a hassle more than anything. The employees don’t know very much about their job, at least the ones I’ve dealt with.

Ze

Ze

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Racial Discrimination

I hate to leave this review because the products are good and there is an excellent variety. I have visited this location about 4 times within the past 2-3 months my most recent visit was December 27th & 28th. I am a young black woman and each visit I was not greeted or acknowledged when I walked into the store. It didn’t bother me the first 2 times but on the 28th which was my last visit I was not greeted nor acknowledged when I walked into the store. As I was being checked out a Caucasian woman walked in and the guy that was working that day happily greeted her, like his whole mood changed when she walked in. You would have thought she was Queen Elizabeth. I was completely blown away because i was not greeted that way or even asked if I needed help every time I visited. I have seen this pattern a lot in Durham with poor customer service towards black women, it’s actually quite discouraging to even shop in certain places if you are not greeted or acknowledged when you are shopping.

Janiah Poole

Janiah Poole

πŸ‘ πŸ‘Ž 😐
Great Products Friendly Staff

I come here with my boyfriend almost every week I absolutely love their products and the staff. Everyone is always so polite and knowledgeable when it comes to asking about a product!

Jessa Cabrera

Jessa Cabrera

πŸ‘ πŸ‘Ž 😐
Defective Products Expensive

Sells defective products they don’t accept back that are 1/3 more expensive than other locations. Not worth going here

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