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Review of Regime Vape & Smoke
Regime Vape & Smoke:
Regime Vape & Smoke is a Latino-owned tobacco shop located at 106 Cobblestone Ct Dr, Victor, NY 14564. The shop offers a range of products for smoking, vaping, and CBD needs. The store is open from Monday to Saturday from 10:00 am to 8:00 pm. The shop is closed on Sundays.
The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop accepts various payment options, including debit cards, credit cards, and NFC mobile payments. The shop offers in-store shopping options, but delivery services are not available.
Regime Vape & Smoke is known for its personalized service, knowledgeable staff, and great selection of products. The shop has received positive reviews from customers who appreciate the friendly and helpful staff.
Some customers have praised the shop for its clean and inviting atmosphere. The shop's aesthetic is unmatched, and the staff is full of amazing personalities. The shop has a great vibe and is super cool, according to one customer.
The shop has a good selection of products, despite its small size. The staff is knowledgeable and can help customers find exactly what they are looking for. The shop offers quality products, and the owners always show they care and go out of their way for customers, according to one customer.
However, some customers have had negative experiences at the shop. One customer complained about overpriced and fake products. Another customer had an issue with a defective product and was not satisfied with how the shop handled the situation. One customer had a bad experience with the staff, who they felt were rude and disrespectful.
In conclusion, Regime Vape & Smoke is a tobacco shop that offers a range of products for smoking, vaping, and CBD needs. The shop has a good selection of products, knowledgeable staff, and a great vibe. While some customers have had negative experiences, the shop has received positive reviews from customers who appreciate the friendly and helpful staff and the shop's clean and inviting atmosphere.
From the business
"At our shop we pride ourselves in having a great selection in PREMIUM products, stellar customer service, and having a look and vibe like no other smoke shop. We are the Regime... JOIN US."
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
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Aaron Stingray
Love this place. Great vibe and super cool. Personalized service is what keeps me coming back.
Max Iovoli
Quality products and these guys always reliable! The owners always show they care and go out of their way for customers. When there’s something defective, which is not their fault, you can count on these guys to make it right. You guys are awesome! Keep up the grind Joey/James, I’ll be back for more.
Holly Jacobs
Great selection of products for such a small shop. The staff is very friendly and knowledgeable. Great location!
tommy ungaro
Overpriced and fake products. Nothing stays charged and everything leaks! Do not recommend. Brand new torch out of box pictured below.
Nick Pedone (Nicolepedone17)
Came in to this shop to get a coil and some vape juice, and the “owner” had my coil and straight up had no idea what it was and was like I don’t know what you want. The coil tells you exactly what I need, and he gave me the run around. I’ve never had an issue before, I told him he wasn’t knowledgeable in vapes. And he straight up kicked me out over calling him out. You shouldn’t run a vape shop if you don’t know anything about it
Breanna Fischer
Such a nice store!! One of the cleanest looking stores I have ever been in. Amazing customer service & the employees are very knowledgeable. They can definitely help you find exactly what you are looking for. 10/10 would recommend this store for all your smoking/cbd/vape needs!
Jack Mancuso
Never had a problem with these guys. Joey and James are quality owners and care about their customers and it shows. Legends
Michelle Helfond
Super nice guy working. Helped and answered all my questions!
Travis Bonawitz
Only 4 stars due to the lack of variety of glass other than a focus on flower glass/rigs. Travel packs/tools such as travel nail rigs(glass/metal/silicone combos) the associate(don't remember name, younger male, was away from shop for a few months) was absolutely amazing, friendly and helpful(to what he could finding what I was specifically looking for as I am from out of town) would shop again, with hope of a increased amount of products to meet current trend needs.
James Feider
I got a mod here for a gift, it broke after a short time. I went back in asking if there's anything they could do. Answer "no", not even a sorry we can't just no. I understand not being able to take returns or exchanges but the product you suggested failed, and guy working said he couldn't do anything. So I took my business elsewhere. When I told the other shop what happened they offered me a discount just to get my business. Regime is fine but service and business sense is certainly lacking.