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Review of City Vape & Tobacco LLC

City Vape & Tobacco LLC: A One-Stop Shop for All Your Vaping Needs

City Vape & Tobacco LLC is a tobacco shop located in Tupelo, Mississippi. The shop offers a wide range of vaping products, including e-liquids, vape pens, and mods, as well as tobacco products like cigars and cigarettes. The shop also offers a variety of other products, including Kratom, CBD, and other smoking accessories.

Service Options

City Vape & Tobacco LLC offers several service options to its customers. Customers can choose to have their products delivered, pick up their orders in-store, or shop in-store. The shop also offers quick visits for customers who are in a hurry.

Accessibility

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Payments

City Vape & Tobacco LLC accepts debit cards, credit cards, and NFC mobile payments.

Hours of Operation

The shop is open seven days a week, from 9:00 AM to 10:00 PM Monday through Saturday and from 9:00 AM to 9:00 PM on Sunday.

Customer Reviews

City Vape & Tobacco LLC has received mixed reviews from customers. Some customers have praised the shop for its knowledgeable and friendly staff, great prices, and wide selection of products. One customer wrote, "My new favorite vape shop. The guy I talked to was extremely helpful and even hooked me up with some promo gear. I didn’t get his name but all the people behind the counter were extremely knowledgeable and eager to help you."

However, other customers have criticized the shop for its customer service and product quality. One customer wrote, "Bought a Cookies vape pen for $53. Noticed that new out of the box it wouldn’t charge a few hours later. Took it back for an exchange unused, with receipt in hand, thinking no big deal sometimes you get a bad product. How wrong I was."

Conclusion

City Vape & Tobacco LLC is a one-stop shop for all your vaping needs. The shop offers a wide range of products and service options to its customers. While the shop has received mixed reviews from customers, it remains a popular destination for vapers in Tupelo.

From the business

"Vape/Cbd/Delta8-10/HHC/THO/kratom"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Delivery
  • In-store pickup
  • In-store shopping

City Vape & Tobacco LLC Reviews - 33

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Katy Pruett

Katy Pruett

πŸ‘ πŸ‘Ž 😐
Great place Extremely friendly staff Caring staff Honest staff Continuous business

Great place, and extremely friendly staff!! Matt, is the man!! He doesn't just try to sell you a product. He really cares & is honest about his knowledge with product. You should definitely check them out! They have my continuous business for sure! πŸ‘πŸ‘

Review #2
I had another great experience, today! Mo, was very kind & patient. He even opened the door for me, when I walked in. I love this place.

Tim Aldridge

Tim Aldridge

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Defective Product Refusal to Exchange

Bought a Cookies vape pen for $53. Noticed that new out of the box it wouldn’t charge a few hours later. Took it back for an exchange unused, with receipt in hand, thinking no big deal sometimes you get a bad product. How wrong I was. Employee refused to exchange for a working product, since she wasn’t the employee that sold it. I should come back in an hour when he is in. The employee who sold it basically told me to go pound sand. He stated they don’t exchange anything, it’s yours once it leaves the door.

Justin Rayburn

Justin Rayburn

πŸ‘ πŸ‘Ž 😐
helpful staff great customer service promotional offers

My new favorite vape shop. The guy I talked to was extremely helpful and even hooked me up with some promo gear. I didn’t get his name but all the ppl behind the counter were extremely knowledgeable and eager to help you

Corinthian Renee Gause

Corinthian Renee Gause

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional Behavior

A friend of mine had an awful experience and when she tries to call to speak to the manager the guy Matt wants to be a jerk and won’t let her!!!! Screams GUILTY of what she wants answers to!!!! If you’re the manager and you see this I hope you’ll respond!

Edit: 5 stars because my friend finally went in on a day the manager and Matt BOTH were there and as Matt cussed her and denied what the cameras revealed the manager handled the situation very well & did right by her as a customer! Very nice man & hopefully Matt learned his lesson.

Grizz Grizzle

Grizz Grizzle

πŸ‘ πŸ‘Ž 😐
Horrible customer service Poor communication

Horrible customer service. Called to see if they had a certain product. Guys says ,,,you will have to drive out here to see if we have it and hung up on me. 11-10-22 6pm.

Leah M

Leah M

πŸ‘ πŸ‘Ž 😐
Best Selection Best Prices Friendly Service Convenient Location Plenty of Parking

Best selection of Kratom within 50-100m. Best prices too. Beats any online by more than half. Friendly service & convenient location. Plenty of parking.

Sammy Fadel

Sammy Fadel

πŸ‘ πŸ‘Ž 😐
Best Vape Shop Great Selection Affordable Prices Clean Environment

Best vape shop , all you need is there , vapes , E liquid, cbd , kratom, best brands with best prices . Also nice & clean.

David Hopper

Awesome atmosphere, very friendly service, and great prices.

Jennifer Waid

Jennifer Waid

πŸ‘ πŸ‘Ž 😐
Great Customer Service Wide Product Selection

I drive from Alabama just to get my juice and accessories from here. At a time when finding vape products seems to be getting harder all the time, this shop carries exactly what I need. The gentleman is friendly and the shop is always clean and organized.

jamie kincade

jamie kincade

πŸ‘ πŸ‘Ž 😐
Underage Sales Bad Influence

My Son was caught with vapes . City vape was one of several places in town he said certain kids (14-16) years old could walk in and buy this garbage. You better believe the police are aware.

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City Vape & Tobacco LLC Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 9 AM to 9 PM