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Review of Burnsville Smoke Shop

Burnsville Smoke Shop: A One-Stop Shop for All Your Tobacco Needs

Burnsville Smoke Shop is a tobacco and vaporizer store located in Burnsville, Minnesota. The store offers a wide range of tobacco products, including cigarettes, cigars, and smokeless tobacco, as well as vaporizers, e-cigarettes, and e-liquids. The store is open seven days a week, with convenient hours that make it easy for customers to stop by and pick up their favorite products.

Service Options

Burnsville Smoke Shop offers a variety of service options to meet the needs of its customers. In-store pick-up and in-store shopping are both available, making it easy for customers to get what they need quickly and efficiently. Unfortunately, delivery is not an option at this time.

Amenities and Accessibility

The store is wheelchair-accessible, with a wheelchair-accessible car park and entrance. However, the seating and toilet are not wheelchair-accessible. The store offers free Wi-Fi, making it easy for customers to browse the internet while they shop.

Crowd

Burnsville Smoke Shop is LGBTQ+ friendly, making it a welcoming place for everyone. The staff is friendly and knowledgeable, and they are always happy to help customers find what they need.

Planning and Payments

The store is a great place for a quick visit, with a wide selection of products that make it easy to find what you need. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Customer Reviews

While Burnsville Smoke Shop has received some negative reviews from customers who have had bad experiences, the majority of reviews are positive. Customers praise the store for its wide selection of products, competitive prices, and knowledgeable staff. Many customers also appreciate the welcoming atmosphere of the store, which makes it a great place to shop for tobacco products and vaporizers.

Note: The business's website and contact information are not provided in this description.

From the business

"Flavored Tobacco & Vape Products Shop, Premium Cigars, Pipes and Glass, Premium mix of Vapor and the latest Mods and Devices. Full line of smoking and vaping devices, and accessories. Flavored Tobacco products, Flavored Cigars , Premium Cigars, Pipes, Vape Mods, E-Juice and hemp derived CBD products."

Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • In-store pick-up
  • In-store shopping

Burnsville Smoke Shop Reviews - 99

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tara Bunn

Tara Bunn

πŸ‘ πŸ‘Ž 😐
Poor Customer Service False Advertising

Bought a rig, came back less than 3 hours later because it didn't work & they said they don't do returns or exchanges when the paper on the counter says they don't honor returns or exchanges for one time use not refillable vapes. And she knows she sold it to me. Not impressed.

tony b

Beautiful shop love it after the remodel

Steven B.

Steven B.

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unreliable Staff

Their staff seem nice, but they do not follow thru as promised. I moved here to Eagan in September 2019 from Denver Colorado hence found that my brand of cigarettes are not popular here and hard to find. I went to several Smoke Shops on Google search looking for my brand of smokes. Went to this location and talk to the manager about a special order for 10 cartons of my smokes about $800 guarantee money every 3 months. Never got a call back. I guess they do not like money?!?! πŸ€”

Mark

Mark

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Inconsistent hours Poor customer service Limited selection

Don't trust the online hours. It's been closed when the sign says open on more than one occasion. Once I drove some ways because it said it was open. There were several others in the parking lot looking confused as well. The other times I happened to be in the neighborhood, so I wanted to confirm my suspicions that it was a regular thing (not open during advertised hours - even on the sign from the door!)

Man inside (yes - he was still inside) came to the door when he saw at least 3 people looking in. Then acted very put out, and like he was doing us a huge favor by letting us in during business hours.

Not great pipe tobacco selection... but I guess it's a small store in an out of the way strip.

Long story short. There are much better places to go.

Jeremy Drake

Jeremy Drake

πŸ‘ πŸ‘Ž 😐
Clean Store Professional Employees Recommendation

Store is clean and the employees are professional. I would recommend this establishment for all your tobacco needs. Side note, Impressed by the responses of the owner/SMM on these reviews.

Landis Benton

Landis Benton

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Juices

the day time Manager is such a sweetie! She will answer any and questions you got. Not to mention they do have some good juices. I'll go there everytime just because she has all the answers.. !

Apollo

Apollo

πŸ‘ πŸ‘Ž 😐
Good Service Reasonable Prices Legal Lean CBD Tasty Ecig Juices

Cute ladies working at the counter, good service and good product. Prices on glass are reasonable. They have legal lean and cbd. Ecig juices are really tasty here too. Way better than the Sarah's in Columbia Heights.

Michael Brooks

Michael Brooks

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Age Discrimination

Got carded and looked at weird like my ID was fake while buying swishers, kind of a joke. Was considering making a large purchase here. I’m 25 by the way and the cashier couldn’t be only enough to make the purchase herself.

Trevor Culpepper

Trevor Culpepper

πŸ‘ πŸ‘Ž 😐
Nice Shop Relaxing Helpful Staff Great Job

I stop by very often and it’s a nice shop to be at in the mornings very relaxing and they’re always helpful and nice! They’re doing a great job

Kay Shell

Kay Shell

πŸ‘ πŸ‘Ž 😐
great atmosphere good smell excellent service

love this place. It always smells so good. They completely OWNED Gateway Market!

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Burnsville Smoke Shop Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 9 PM
  • Saturday 9 AM to 8 PM
  • Sunday 9 AM to 7 PM