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Review of 318 Cloudz Smoke & Vape Shop

318 Cloudz Smoke & Vape Shop: A One-Stop Shop for All Your Smoking Needs

Located in the Turtle Creek Plaza Shopping Center in Shreveport, Louisiana, 318 Cloudz Smoke & Vape Shop is a popular destination for smokers and vapers alike. The shop offers a wide range of products, including tobacco, vaporizers, and alternative and holistic medicine.

Product Selection

The shop boasts an impressive inventory of all vape and smoking devices, including disposable vapes, e-cigarettes, and hookahs. They also have a delicious selection of juice and a variety of smoking accessories, such as grinders, rolling papers, and lighters. Customers can choose from a range of brands, including Monster, Delta 8, and Smok.

Customer Service

The staff at 318 Cloudz Smoke & Vape Shop is known for their friendly and helpful customer service. Many customers have praised the staff for their knowledge and willingness to help new vapers navigate the world of vaping. The staff is also known for their patience and willingness to answer any questions customers may have.

Accessibility

The shop is wheelchair accessible, with a wheelchair-accessible car park and entrance. The shop also offers quick visits for customers who are in a rush.

Service Options

Customers can choose to shop in-store or have their purchases delivered. The shop accepts debit and credit cards, as well as NFC mobile payments.

Hours of Operation

The shop is open seven days a week, with extended hours from 9:00 am to 10:00 pm Monday through Saturday and 10:00 am to 9:00 pm on Sunday.

Customer Reviews

While the shop has received some negative reviews, many customers have praised the staff for their exceptional customer service and helpfulness. Some customers have also noted that the shop's prices can be a bit high, but many feel that the quality of the products and the level of customer service make up for the higher prices.

If you're looking for a one-stop shop for all your smoking needs, 318 Cloudz Smoke & Vape Shop is definitely worth a visit. With an impressive selection of products, friendly and knowledgeable staff, and convenient service options, it's no wonder why this shop has become a popular destination for smokers and vapers in the Shreveport area.

Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • In-store shopping

318 Cloudz Smoke & Vape Shop Reviews - 124

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ryan Poole

Ryan Poole

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Poor Customer Service False Advertising Unprofessional Staff

I have to retract my previous positive review, come to find out I was lied to by the staff. They would not honor their return policy that is posted on the door and they questioned my personal preference of products. I believe that the store must Only care about customers that are illegally using products. The staff is made up of a skinny white guy and a younger Bigger guy. Steer clear if you are wanting to get honest information and not be manipulated. I will be taking my grievances to other channels as well.

Rachael Covington

Rachael Covington

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Poor Customer Service Disappointing Product

So Iā€™m fifty fofty, I was id(Iā€™m over 30) which is fine however upon arriving there were 2 people ahead of me and after they were cleared one at a time a guy jumps to the counter and cuts so the willingness to respect each customers time was not honored there. Glad I could get cigs there also but I did feel rushed but the girl was nice seemed young but nice, now for the important part I have used delta8 for 2 years now and I have never tasted a more perfume type flower. I have traveled to 3 states trying different local brands and boy for what I spent I was deeply disappointed, the flower literally makes me nauseous due to the perfume flavor. I heard the vapes were good but Iā€™m not sure myself personally

Zachary Zepeda

Zachary Zepeda

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Poor Customer Service Lack of Knowledge Expensive Juice

The customer service is usually pretty good, but I've spoken with multiple workers in person and over the phone about pods I've previously purchased here and they all say there is only one type made for my vape. I've taken in the boxes and shown them the difference in ohms. One worker said they would order it so I waited a week and went back and the other worker said they wouldn't order it unless "the guy" can turn a profit on it. Not that knowledgeable. Juice is expensive too.

DeResa Snow

DeResa Snow

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Exceptional Customer Service Knowledgeable Staff Repeat Customer

I had the most AMAZING experience here. Avery educated me on the products I was looking for and made sure I had the best of the best. His customer service is exceptional and he has guaranteed a repeat customer with me.

Suzanne Hayes

Suzanne Hayes

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Great Customer Service

I have been buying my vape bars since y'all opened and j have to say that Amber has always been so very patient and kind.I love it when she is working and know I will make the best choice with her help. Thank you Amber

umcass

umcass

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Great Product Helpful Staff

got an amazing bong from here that is a really nice piece. the girls working there are all really nice and always willing to help customers and were very willing to help me and wrapped up my bong properly so it would get home safe . - steven

Cilli 4D

Cilli 4D

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great prices nice environment huge selection helpful staff points rewards system

This store is wonderful! They have great prices, a nice environment, huge selection on vape and smoking products, and really helpful staff that always educate me when Iā€™m there! Their points rewards system is awesome!

John Strong

John Strong

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Friendly Staff Helpful Satisfied

I go in there all the time to get smaller things but today I bought a nice Smok vape there and was very satisfied with the staff. They are always friendly and super helpful with whatever I need.

Katie Mutter

Katie Mutter

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Helpful Staff Great Customer Service Knowledgeable Staff

Avery was such great help! He answered all of my questions with honesty and guided me to exactly what I wanted. Thank you Avery!

renee anderson

I really enjoyed my time in the store. Avery was very kind upon arrival and was helpful thru out our experience

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