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Review of The Hookah Dispensary

The Hookah Dispensary: A Tobacco Shop with Mixed Reviews

The Hookah Dispensary is a tobacco shop located in Gretna, Louisiana. The shop offers a variety of tobacco products, including hookahs, papers, and vapes. The store is open seven days a week, but the hours are not specified on the business data provided. The shop offers several service options, including curbside pickup, in-store pickup, and in-store shopping. The store is wheelchair-accessible, with a wheelchair-accessible entrance and parking lot. The shop accepts debit and credit cards as payment.

Despite the variety of products and services offered, The Hookah Dispensary has mixed reviews from customers. Some customers praise the store's prices, selection, and customer service. One customer wrote, "Love love love this place. He was very helpful, gave me tips on how to take care of my products and what's the best choice/options. Their prices are very affordable and their store is very clean and good vibes. I will definitely come here for all my hookah needs from now on." Another customer wrote, "Great selection. Helpful staff."

However, other customers have had negative experiences with the store. One customer wrote, "I bought a vaporesso XROS Mini from the store. It had a small charge when I bought it but then would not take a charge at all with the proper charger that it came with. I tried to return it and was told that they would not take it back and I needed to send it in with my 90-day warranty to get a replacement. Nowhere in the store or on the receipt did it say no exchanges or returns. I would leave no stars but that's not an option. Terrible customer service policies." Another customer wrote, "Went in to get some papers just now...I waited my turn because there was only one customer ahead of me. Two white guys walked in. And the man behind the counter waited on them as if I wasn't even standing there. I was like, 'I'm sorry, you didn't see me standing here?' He just looked at me so I said don't worry about it and walked out. Wow! No worries, you will never get my money again."

Some customers have also complained about the loud music played in the store. One customer wrote, "Good grief, turn down the volume on those speakers." Another customer wrote, "The store itself is fine. However, that speaker they have outside is so obnoxious. You can hear it all the way through the neighborhoods around it which is so disrespectful to the people around them."

Overall, The Hookah Dispensary is a tobacco shop with mixed reviews. While some customers have had positive experiences with the store's prices, selection, and customer service, others have had negative experiences with the store's return policy, customer service, and loud music. If you are in the area and looking for a tobacco shop, it may be worth checking out The Hookah Dispensary, but be aware of the mixed reviews and potential issues.

From the business

"Smoke Shop - Hookahs, Vapes, Tobacco, Smoking Accessories"

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

The Hookah Dispensary Reviews - 14

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
DNicLambo Lambert

DNicLambo Lambert

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Customer Service

Went in to get some papers just nowโ€ฆI waited my turn because there was only so be customer ahead of me. Two white guys walked in. And the man behind the counter waited on them as if I wasnโ€™t even standing there. I was like, โ€œIโ€™m sorry, you didnโ€™t see me standing here?โ€ He just looked at me so I said donโ€™t worry about it and walked out. Wow! No worries, you will never get my money again.

Nejma Ali

Great service! Great prices! And the vibe is immaculate! ;)

cece eatsall

cece eatsall

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Defective product Poor customer service

I bought a vaporesso XROS Mini from the store. it had a small charge when I bought it but then would not take a charge at all with the proper charger that it came with. I tried to return it and was told that they would not take it back and I needed to send it in with my 90-day warranty to get a replacement. Nowhere in the store or on the receipt did it say no exchanges or returns. I I would leave no stars but that's not an option. terrible customer service policies.

Tori Luster

Tori Luster

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Helpful Staff Affordable Prices Clean Store Good Vibes

Love love love this place. He was very helpful, gave me tips on how to take care of my products and whatโ€™s the best choice/options. Their prices are very affordable and there store is very clean and good vibes. I will definitely come here for all my hookah needs from now on.

Tray Ingraham

Was good service and played good music

Mike Giamalva

Good grief, turn down the volume on those speakers

Timeless industries

Workers was nice and respectful

TrAy Yk

Birds was cool and friendly

ufduehdye dxeyhdbex

Chill pll

hidden user

Was good ppl

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