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Review of Smoke City

Smoke City: A One-Stop Shop for All Your Smoking Needs

Smoke City is a tobacco shop, glass shop, vaporizer store, and tobacco supplier located in Baton Rouge, Louisiana. The store is open seven days a week, from 9:00 a.m. to 9:00 p.m. on weekdays, and from 9:00 a.m. to 10:00 p.m. on weekends. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Smoke City offers in-store shopping and quick visits for customers who are in a hurry.

Smoke City has a wide range of products to choose from, including tobacco products, glass pipes, vaporizers, and e-cigarettes. The store also sells a variety of smoking accessories, such as lighters, grinders, and rolling papers. Smoke City has a knowledgeable staff that can help customers find the right products for their needs. The employees are friendly and approachable, making customers feel comfortable and welcome.

Smoke City has received mixed reviews from customers. Some customers have praised the store for its great customer service and knowledgeable staff. One customer said, "Dom helped me and was amazing, made me feel extremely comfortable during my visit and purchase. This was my first time here and I will surely be returning in the future. Good atmosphere and great customer service. Thank you." Another customer said, "GREAT CUSTOMER SERVICE!!!!! the red-headed young lady was so knowledgeable & sweet. I will be back :)"

However, some customers have had negative experiences at Smoke City. Some customers have complained about the customer service, saying that the employees were rude and unhelpful. One customer said, "The customer service was awful..the young guy was not very helpful and had a really bad attitude. Then one of my vapes didn't work at all, switched it out for a new one and now all the juice is leaking out from the bottom. Needless to say, I will not be back!!" Another customer said, "The last few times I've been in this store have not been good. The first time, there was no one to be seen. Took 10 minutes for the person running the store to show up, and he wasn't even in the store. This last time I went in, he thought my ID was fake, and still continued to sell to me. I very clearly showed him the distinct marks on the ID that showed it wasn't, and it was state-issued. The customer service is terrible, they are usually very rude."

Overall, Smoke City is a good place to go for all your smoking needs. The store has a wide range of products to choose from, and the staff is knowledgeable and friendly. While some customers have had negative experiences at the store, most customers have had positive experiences and have praised the store for its great customer service. If you're looking for a one-stop shop for all your smoking needs, Smoke City is definitely worth checking out.

From the business

"Were a smoke shop in Baton Rouge. We sell Vapes, E-Juice, Water and Hand Pipes, accessories and everything smoke related! We try to give the best competitive services and prices to all our customers!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Smoke City Reviews - 16

3.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
LisaCruz Santos

LisaCruz Santos

πŸ‘ πŸ‘Ž 😐
Great Customer Service Good Atmosphere

Dom helped me and was amazing , made me feel extremely comfortable during my visit and purchase. This was my first time here and I will surely be returning in the future. Good atmosphere and great customer service. Thank you.

Moodyham Fly

Moodyham Fly

πŸ‘ πŸ‘Ž 😐
Convenient Location Friendly Staff

Go to smoke city all the time. Very close to my house. The chick that works in there is awesome. Always smiling and knows her stuff.

JOSEPH MCGEE

JOSEPH MCGEE

πŸ‘ πŸ‘Ž 😐
Knowledgeable Employees Chill Environment Great Selection

Was thoroughly pleased with my visit to Smoke City Vape Store. The employees are very knowledgeable of the products they sell, and it’s a chill environment. Will definitely be returning. If Smoke City doesn’t have it, then you don’t need it. πŸ€™πŸ»

Raegan Hebert

Love my lil shop right by my house! Dom is the best!!!

Jacob Dunn

Jacob Dunn

πŸ‘ πŸ‘Ž 😐
Great Service Wide Selection

Best vape store I've been to in baton rouge or Livingston. They have everything you could imagine plus some. And the girl that works there is great

Mark Guillory

Mark Guillory

πŸ‘ πŸ‘Ž 😐
Overpriced Poor Customer Service

Sold me a knockoff vape worth 20 bucks for $80. When I realized and brought it back the next day, he wouldn't take it back or exchange. Buyer beware before you purchase do some research!

Leigh-Ann Shepherd

Leigh-Ann Shepherd

πŸ‘ πŸ‘Ž 😐
Uncomfortable Judged Arguing Accusation

They werent the worst but made me feel uncomfortable. I felt judged by one of the workers there, young guy. I went in there trying to buy something and asked his advice for a mod that wouldn’t give me issues that I’ve seen happen before with other mods. He started talking to me like I was accusing him or their shop to have done something, at one point I even found he was arguing with me. He accused a friend of mine of lying. When I told him the mg I use he acted like I was a junky or something, almost like I was gross for using that much. Horrible first impression and maybe the guy was just having a bad day but either way I won’t be returning. There’s too many smoke shops to go somewhere that gives you bad vibes. Just my experience.

Kadyn Spell

Kadyn Spell

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Long Wait Times Questionable Sales Practices

The last few times I've been in this store have not been good. The first time, there was no one to be seen. Took 10 minutes for the person running the store to show up, and he wasn't even in the store. This last time I went in, he thought my ID was fake, and still continued to sell to me. I very clearly showed him the distinct marks on the ID that showed it wasnt, and it was state issued. The customer service is terrible, they are usually very rude.

Todd Lambert

Todd Lambert

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Defective Product

The customer service was awful..the young guy was not very helpful and had a really bad attitude. Then one of my vapes didn't work at all,switched it out for a new one and now all the juice is leaking out from the bottom. Needless to say I will not be back!!

RAVEN DEMOULIN

GREAT CUSTOMER SERVICE!!!!! the red headed young lady was so knowledgeable & sweet. I will be back :)

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Smoke City Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 10 AM to 8 PM