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Review of Aqua Vape Lounge

Aqua Vape Lounge: A One-Stop Shop for All Your Vaping Needs

Aqua Vape Lounge is a tobacco shop, hookah bar, and vaporizer store located in Spirit Lake, Iowa. The shop offers a wide range of products, including vape pens, e-liquids, hookahs, water pipes, cigars, and smoking accessories.

Products and Services

The shop offers a variety of vaping products, including starter kits, mods, tanks, coils, and batteries. They also have a wide selection of e-liquids in different flavors and nicotine strengths. The shop has a great collection of hookahs and shisha flavors, making it a perfect spot for hookah enthusiasts. They also have a range of smoking accessories, including lighters, scales, bags, and novelties.

Customer Service

The staff at Aqua Vape Lounge is knowledgeable, friendly, and always ready to assist customers. They are happy to answer any questions and help customers find the perfect product to suit their needs. The shop has a quick visit option, making it easy for customers to get in and out quickly.

Amenities and Accessibility

The shop offers free Wi-Fi, making it a great spot to hang out and enjoy a vape or hookah session. The shop is wheelchair accessible, with a wheelchair-accessible entrance and parking lot.

Pricing

The pricing at Aqua Vape Lounge is reasonable and competitive with other local vape shops. However, some customers have mentioned that the prices are higher than other shops in the area.

Hours of Operation

The shop is open from 10:00 am to 7:00 pm from Monday to Thursday, from 10:00 am to 8:00 pm on Fridays and Saturdays, and closed on Sundays.

Customer Reviews

The customer reviews for Aqua Vape Lounge are mixed. While some customers have praised the shop for its great selection, friendly staff, and reasonable prices, others have criticized the shop for its high prices and poor customer service. Some customers have also mentioned that the shop is often out of stock of certain products.

Note: The above description is based on the business data provided and does not reflect the writer's personal views or experiences.

From the business

"One Stop Shop For All Your Smoking Needs! Vape Products, Vapes, Cigars, Cigarettes, Glass Pipes, Cbd, Delta 9, E-juice, Salt Nic, Hookahs & More!"

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • In-store shopping

Aqua Vape Lounge Reviews - 64

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sterling Wells

Awesome Place great selection customer service is number one

Brandi Fletcher

Brandi Fletcher

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Experience Helpful Staff Flexible Options

Always have a great time when Iโ€™m here. So many options and very helpful staff. Things are always changing. While they may not offer everything, they will try to find something to fit your needs

Kadda Jones

Kadda Jones

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Reasonable Prices Great Selection

best vape shop around!! the prices are super reasonable and thereโ€™s a great selection to chose from!! definitely will be back!!

Rachel Vande Brake

Rachel Vande Brake

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Helpful Friendly Good Customer Service

So helpful and friendly Always has demos to try and always willing to find what you want!

Tyler Jacobs

Great selection and awesome service, I'll definitely be visiting again!

Drew Carlson

Drew Carlson

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Excellent Service Helpful Staff

Wonderful staff, they answered all of the questions we threw at them! For sure will be returning!

Andrew Condon

Andrew Condon

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
excellent customer service knowledgeable staff

I absolutely love this place! The staff here are very cheerful and always happy to help even with the most difficult questions. There knowledge of everything inside there store is something Iโ€™ve never seen in vape shops before. Keep up the good work guys!

Kalie Tech

Kalie Tech

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Customer Service Overpriced Items Owner Behavior

I am a frequent and repeat customer here and I spend quite a bit of money in here, atleast by my standards, I am not rich by any means. In the past 2 weeks alone, I have bought 2 different Vape pens, ejuice, then this other type of salt water stuff because I guess my vape pen was not supposed to be used with ejuice, Who knows but one of them was 15.99 and the other 19.99. Not cheap at all. Anyway, I also was searching for a certain kind of torch/lighter for a gift and I didnโ€™t end up finding the exact one my friend had showed me, but I found a similar one. It alone was 39.99. The vape pens were 29.99 and then a better one for 49.99. I also bought several other things, accessories, etc. I have in the last week alone spent over $300 in this store and I have my bank account transactions that prove about 250 of that, iโ€™ve also used Cash several times tho. Iโ€™ve been shopping here since the store very first opened. I believe I came in on the third or fourth day of him being in business. I have never until today seen the owner working or helping customers. Thereโ€™s a reason for that, he has no customer service skills whatsoever. Very rude and arrogant. I could not believe the way that he treated me. Granted, Iโ€™m not a pushover at all, but I am also very Nice and do you have to be blatantly rude and trying pretty hard to piss me off before I Lose my cool the way I did in there today. The only thing I said at first was that he was being rude, which of course he started to argue with me about. He was also smoking cigarettes in the store which is against the law. As I said I have been a frequent and repeat customer since the beginning, Iโ€™m sure that he remembers seeing my face before even though he has never been the one to wait on me. I would think that would count for something, that I would have earned a little bit of respect by this point. Not that anyone should have to earn respect or earned the right to have someone treat them like a human being, because they shouldnโ€™t at all. If I am supporting your small business, and to the degree that I am, you should be thankful for me. Itโ€™s not only me, I know so many people I go in there. My entire group of friends will hear all about this. Youโ€™re talking probably at least 30 to 40 different customers right there. If I have to I will go out of town and get everyone everything that they need just to prevent them from going back into the store, I will without hesitation. If I were to have written this review even just yesterday, it would have been five stars and I wouldโ€™ve had nothing but nice things to say about this place. His employees are super nice, super friendly and they all genuinely seem to care and will go out of their way to make sure that you have everything that you need and that you were taken care of. Iโ€™ve even had one of them let me come in after closing just to grab something quick. As I said aside from this one instance, with the owner of all people, Iโ€™ve had nothing but good experiences. It is super sad that the owner would treat someone the way that he treated me and not just someone but like I said a customer whoโ€™s been a customer from the beginning. Shame on you, you should sell your business because you clearly have no business working with the public or otherwise do as you have been doing and stay away from the customers. Let your employees handle that part because I guaranteeIf you had been a salesman on the floor this entire time, you would not have nearly the amount of customers that you have, Iโ€™m sure you wouldโ€™ve actually sunk your business by now. Shame on you.

Shawn Meislahn

Shawn Meislahn

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Location Helpful Employees Reasonable Pricing

Great new store location that easy accessible from the main road. Great employees that can help you with what your looking for and or awancer any questions you may have. Great shop environment and layout along with great pricing.

Deb Scott

Deb Scott

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Unpleasant Staff Unprofessional

Wont shop there again! Stopped in about 4 430 the 2 people were very unpleasant werent a help and i could tell they didnt want to be there!! I told them they were unprofessional and will do my business elsewhere

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Aqua Vape Lounge Hours

  • Monday 10 AM to 7 PM
  • Tuesday 10 AM to 7 PM
  • Wednesday 10 AM to 7 PM
  • Thursday 10 AM to 7 PM
  • Friday 10 AM to 8 PM
  • Saturday 10 AM to 8 PM
  • Sunday