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Review of JB Hawks Discount Tobacco and Vape

JB Hawks Discount Tobacco and Vape is a tobacco shop, beer store, cigar shop, liquor store, lottery retailer, vaporizer store, and wine store located in Champaign, Illinois. The store is open seven days a week, with hours from 8:00 AM to 8:00 PM Monday through Saturday and from 10:00 AM to 6:00 PM on Sunday.

JB Hawks Discount Tobacco and Vape offers a wide variety of products, including cigarettes, cigars, tobacco, beer, wine, and liquor. The store also sells vaporizers and vaping accessories. Customers can choose to shop in-store or place an order for delivery.

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Customers who are in a hurry can take advantage of the store's quick visit option, which allows them to get in and out quickly.

JB Hawks Discount Tobacco and Vape accepts a variety of payment options, including checks, debit cards, NFC mobile payments, and credit cards.

Customers have praised the store's friendly and knowledgeable staff, as well as its great selection and fair prices. Some customers have noted that the store can get crowded and that the prices can be high, but overall, the reviews are positive.

One customer wrote, "Polite, knowledgeable and courteous staff. Great selection, prices are fair. Easily accessed off University ave." Another customer said, "I love the employees at this store. They are ALL very professional, and the cigarette prices are amazing. Thanks J.B."

Another customer praised the store's customer service, writing, "Better get there before online time says it closes. The lady working close always closes and locks the doors 10 minutes early, sometimes a half hour early. Depends on how she feels that night. But the day service is always very pleasant and prompt. The morning shift always tries to take the time to remember you and your order before you have to ask."

Overall, JB Hawks Discount Tobacco and Vape is a great option for customers looking for a wide variety of tobacco, beer, wine, and liquor products. The store's friendly and knowledgeable staff, quick visit option, and wheelchair accessibility make it a convenient choice for many customers.

From the business

"~Previously Discount Smoke Shop~ JB Hawks Discount Tobacco and Vape is a growing retail chain with 31 stores spanning across Illinois and Missouri. Our mission is to please our customers through low prices, best selection and instant service in a clean, well merchandised store."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

JB Hawks Discount Tobacco and Vape Reviews - 51

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
TJ Bishop

Polite, knowledgeable and courteous staff. Great selection, prices are fair. Easily accessed off University ave.

Edward Simon

I love the employees at this store. They are ALL very professional, and the cigarette prices are amazing. Thanks J.B

Sam Rhoades

Sam Rhoades

πŸ‘ πŸ‘Ž 😐
Good Service Friendly Staff

Better get there before online time says it closes. The lady working close always closes and locks the doors 10 minutes early, sometimes a half hour early. Depends on how she feels that night. But the day service is always very pleasant and prompt. The morning shift always tries to take the time to remember you and your order before you have to ask.

Megan Auten

Always friendly staff and the best prices

Mia Luyando

These guys are always great!

pitbull2 Breed

Clean, good customer service, friendly.

Gene Hennigh

Gene Hennigh

πŸ‘ πŸ‘Ž 😐
Poor Customer Service High Prices

Sometimes folks are friendly there. Usually they talk right through you. You can't shop. You have to know what you want or wait 15 minutes for a 3 minute exchange of questions and answers. Prices just keep going up. My brand went up $9 overnight. Try Sam's.

Susy Medina

Susy Medina

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Disrespectful Behavior

Very upset how we were treated in this shop. The guy didn’t speak at all and when we asked questions he laughed or just pointed us in the direction. If you don’t like your job don’t work there! Don’t spend your hard earned money with people like this I felt disrespected and it was very rude of him to treat us like that.

Vickie Loatman

Friendly staff,clean store

GERARD HEGLIN

GERARD HEGLIN

πŸ‘ πŸ‘Ž 😐
Great service Money-saving Helpful staff

Great place and service

Went to buy cigarettes, found what I needed, but, the women working their saved me almost $20, instead of ringing up a carton they rang up individual packs because it would be cheaper. I would never had known this. And they did not have to do it.
Thank you

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JB Hawks Discount Tobacco and Vape Hours

  • Monday 8 AM to 8 PM
  • Tuesday 8 AM to 8 PM
  • Wednesday 8 AM to 8 PM
  • Thursday 8 AM to 8 PM
  • Friday 8 AM to 8 PM
  • Saturday 8 AM to 8 PM
  • Sunday 10 AM to 6 PM