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Review of Smoke Life Smoke & Vape shop

Smoke Life Smoke & Vape shop:

Smoke Life Smoke & Vape shop is a tobacco shop located at 111 W Congress St, Savannah, GA 31401. The shop offers a wide range of products such as cigars, hookahs, vaporizers, souvenirs, and novelty items. The shop is open seven days a week, with extended hours on weekends.

The shop has a wheelchair accessible entrance, making it easy for customers with disabilities to enter and shop. The store offers in-store shopping, but delivery is not available. The shop accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

The shop has received mixed reviews from customers. Some customers have praised the shop for its excellent customer service and knowledgeable staff. Customers have also appreciated the wide range of products available at the shop. However, some customers have criticized the shop for overcharging them for products and for not honoring the prices displayed on the products. Some customers have also complained about the loud music in the shop, which makes it difficult to communicate with the staff.

The shop has a quick visit planning option, making it easy for customers who are short on time to quickly purchase their desired products. The shop is a popular destination for tourists and locals alike, as it offers a wide range of products that cater to different tastes and preferences.

Overall, Smoke Life Smoke & Vape shop is a good option for customers looking for a tobacco shop that offers a wide range of products and excellent customer service. However, customers should be aware of the possibility of overcharging and should double-check the prices of the products before making a purchase.

Amenities

  • Wheelchair accessible entrance
  • In-store shopping

Smoke Life Smoke & Vape shop Reviews - 181

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Yasmine Summerset

Yasmine Summerset

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Great Vibe Will Return

I love it here!! Alex was very knowledgeable about everything in the store. I loved his vibe and I will definitely be back.

Darren Harris

Darren Harris

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Comprehensive Clean Friendly Knowledgeable Inviting Recommend

This is the most comprehensive, clean, and friendly shop I’ve been in yet! (I visit shops whenever I travel). The staff is so knowledgeable and inviting! I would recommend to anyone visiting like me... my only complaint (not really a complaint) is that it puts my local shop in New Jersey to shame, smh. You guys got it right!

Tara Perna

Tara Perna

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Fantastic Customer Service Knowledgeable Staff Patient Staff

Fantastic customer service by Alex!
He was super knowledgeable and patient with our questions!
Will definitely be returning thanks to him!

jasmine wiggins

jasmine wiggins

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Overcharged Poor Customer Service

Bought $70 worth of stuff 2 days ago and got charged for two separate transactions (one $72 and one $69) without a SINGLE word that something may have messed up during the transactions . he said β€œthe total is $72” so i said okay. then he says β€œactually i put a discount on it so its $69” so i said okay thanks. Somehow i ended up getting charged for BOTH and i have been calling repeatedly for last 2 days and they WILL NOT ANSWER. i just want my money back before i take it up with my bank instead.

Jason Acevedo

Jason Acevedo

πŸ‘ πŸ‘Ž 😐
Great Customer Service Highly Recommended

Just visiting for Savannah picked up a random smoke shop. AND I DEFINITELY WONT GO AHY WHERE ELSE. Ashley welcomed us to the shop with open arms and gave me the best suggestion to what I was looking for. Will come back!!!!

Juli Kurta

Juli Kurta

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Quality Products Great Selection Helpful Staff Durable Products

If your looking for quality and quality in the same location than you’ve come to the right place. I’ve never seen such a stocked smoke shop! It’s so amazing there’s so much to look at and they’re always getting new stuff! The employees are always super welcoming and helpful! I purchased one of those sticker cases for my Juul and it’s never even scratched! I love it!!!

Kristen Osborne

Kristen Osborne

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Service Highly Recommend

I adore the owner and employees at this establishment. They have always been extremely kind, considerate, and helpful when shopping for supplies.
Highly recommend!

Terrie Osbourne

Terrie Osbourne

πŸ‘ πŸ‘Ž 😐
Expensive Tourist Trap

Purchased 2 cigars from here today (small ones) and they charged me $26.99 a piece . I thought was extremely high so I went to Ye Ole Tobacco shop that is just about 2 blocks away on Bay Street and was able to buy the same brand and flavor in the large size for less than the other 2 cost! I got 3 large for $30!! Don’t shop here ever! I don’t blame the salesperson but their prices are outrageous! Tourist Trap!! Makes Savannah look bad! I will never shop there again and I hope others will steer clear!

Mr. JaY

Mr. JaY

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Poor Customer Service Inconsistent Hours

I’ll give this 5 stars if you would anwser the phone guys I called at 10 pmish because I don’t want to ride uptown to come to a business that have hours set up but close when they feel like or slow. Just saying. Nothing negative. I know you may be busy but calling back to back and no answer sounds like nobody wants to pick up or simply the phone number is no good. There’s actually good people that just want to do in and out business.

Samantha Rietzke

Samantha Rietzke

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Customer Service Good Recommendations

Ashley was amazing at helping me. I explained what I was looking for and she immediately had a few suggestions. Will definitely go back.

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