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Review of Cloud 9 Smoke, Vape, & Hookah Co. - Canton
Cloud 9 Smoke, Vape, & Hookah Co. - Canton:
Cloud 9 Smoke, Vape, & Hookah Co. is a tobacco shop, hookah store, and vaporizer store located in Canton, Georgia. The store is open every day of the week, with hours ranging from 10:00 AM to midnight on weekdays and weekends, except for Sundays, when the store closes at 11:00 PM. The store offers in-store shopping, and it is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is LGBTQ+ friendly, and it is a quick visit for those who are in a hurry. The store accepts debit cards, credit cards, and NFC mobile payments.
Customers who have visited Cloud 9 Smoke, Vape, & Hookah Co. have praised the store's staff for being knowledgeable, friendly, and helpful. The staff is always willing to assist customers with their purchases and answer any questions they may have. The store also has a point system that allows customers to save money on their purchases.
Cloud 9 Smoke, Vape, & Hookah Co. offers a great selection of products, including vape pens, hookahs, and cartridges. The store's staff is knowledgeable about the products and can help customers find the right product for their needs. Customers have also praised the store's prices, which are competitive with other smoke shops in the area.
While some customers have had issues with the products they have purchased from Cloud 9 Smoke, Vape, & Hookah Co., the store's staff has always been willing to assist customers and make things right. The store has a return policy, and customers are encouraged to test products before making a purchase to avoid wasting money.
Overall, Cloud 9 Smoke, Vape, & Hookah Co. is a great place to shop for tobacco, hookah, and vaporizer products. The store's staff is knowledgeable, friendly, and helpful, and the store offers a great selection of products at competitive prices. The store is also LGBTQ+ friendly and wheelchair accessible, making it a great option for all customers.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Cloud 9 Smoke, Vape, & Hookah Co. - Canton Reviews - 167
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Tim
The only reason why I'm giving 3 stars over 1 is because of your employees. The employees are kind, courteous, and always helpful. HOWEVER, your Kratom selection and stock maintanence is really bad. You don't refill stock on the most popular types and you only have small bags. You guys need way bigger bags (500-1000 Grams) and need more Red AND Green Maeng Da which are by far the most popular types of Kratom.
Sara McDonald
Love this place! Paul was amazing at helping us find what we were looking for. Everytime we come in to Cloud 9 WE NEVER HAVE A BAD EXPIERENCE! ITS ALWAYS GREAT! customer service is right on the dot, couldn't ask for a better smoke shop to have in Canton. This is the only one we go to now. Thanks Cloud 9 and your employees and especially Paul for your great customer service.
Chasity Lacy
They sold me fake or knock off products and assured me that they were name brand. The associate told me some bogus lie as to why they were in unmarked packaging. It wasn't until I went back to buy replacement parts that I figured it out. Also the quality is horrible my product is falling apart. When I have gone in the staff has little knowledge about products and acts like that are bothered by questions... I will make the trip to other places from now on. These people are liars and won't get another penny from me...
Latressa Grant
Was told about in store sales great service!
Ken Cahill
Bought a exxus snap a week ago and charging indicator light will not come on. They will not exchange....what poor customer service. So I guess if it breaks after 2 days because of defect you are out of your money.
After talking to Kyle they exchanged my device for a new one. I am changing my review to a 3. It should have been exchanged the first time I went.
Tyler Swann
Aidan was extremely helpful in helping me find a new Wulf Duo pen. I was coming in to get a less expensive product but the information I received made it a no brainer to get the better product. Most definitely coming back.
billy mccurry
Amari was a great help.
Alexandria Chastain
Came into this location with a few problems I was having with one of my old vapes. Karim not only insisted on providing the help that I needed. He quickly found the route to the problem I was having, and provided phenomenal service! He gave me an extra coil and also filled my tank with a flavorful custom Cloud 9 flavor!! Beautiful customer service, would refer anyone to visit any of the Cloud 9 locations! Always my GO-TO smoke shop of choice!!!
Jeremy Thornton
Great service, just pricey unless you’re buying a lot of different items. Staff is very helpful and informative, I just wish some of the prices compared to online prices :)
Antonio Minniefield
Made my first purchase here on 7/2/2016. This place is ok. Their card machine was down so I had to go find an atm for cash but hey, this type of thing happens so no big deal I guess. There was, however, a guy in the store (not sure if he worked there or just a regular customer) that made me feel a bit uncomfortable by continuously staring at me. He gave a bit of input as he listened in on my purchase, which is cool, but he seemed like he had never seen anyone "like me" before lol. It was a bit creepy. There are still 2 other vape shops near me that I'll have to check out before I decide whether Cloud 9 will be my primary source for juice.