Xhale City - Little 5 Points | CBD • Smoke • Vape |
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Review of Xhale City - Little 5 Points | CBD • Smoke • Vape |
Xhale City - Little 5 Points | CBD • Smoke • Vape | is a tobacco shop, cannabis store, vaporizer store, and variety store located in Atlanta, Georgia. The store offers a wide range of products and services, including delivery and in-store shopping. The store is open seven days a week, with hours varying from 10:00 AM to midnight on weekdays and 11:00 AM to 11:00 PM on Sundays.
The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is also LGBTQ+ friendly and a transgender safespace, making it a welcoming environment for all customers. The store offers quick visits, making it a convenient option for customers who are short on time.
The store accepts debit cards, credit cards, and NFC mobile payments, providing customers with a variety of payment options.
Customer reviews are mixed, with some customers praising the store's knowledgeable and friendly staff, while others criticize the store's customer service and return policy. One customer praised the store's cleanliness, product placement, and music, as well as the staff's impressive product knowledge and warm, welcoming atmosphere. Another customer, however, criticized the store's customer service and business practices, stating that they were unable to return or exchange a faulty product.
Despite some negative reviews, many customers praise the store's selection of products and friendly staff. One customer praised a staff member named Thomas for his recommendations and eye for what's best for the customer, stating that he deserves a raise and promotion for his great service.
Overall, Xhale City - Little 5 Points | CBD • Smoke • Vape | is a convenient and welcoming option for customers looking for a variety of tobacco, cannabis, and vaporizer products. While some customers have had negative experiences with the store's customer service and return policy, many customers praise the store's knowledgeable and friendly staff and wide selection of products.
From the business
"Established in 2011, Xhale City is deep-seated in Atlanta, Georgia. Known as one of the largest Smoke and Vape supply outlets in the Southeast, Xhale City offers the newest, top-quality products at leading prices. Our employees set the bar in product knowledge and can assist in finding the ideal vape, CBD or smoking accessories for your needs. Our mission is to be number one in delivering the hottest, trending products at the best prices in the market."
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Delivery
- In-store shopping
Xhale City - Little 5 Points | CBD • Smoke • Vape | Reviews - 244
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Regina Riven
I brought a Volcano from this location in May I called a former employee seeking advice on obtaining my receipt to get my Volcano replaced called the store & the Wonderful Jackie answered she was So patient and helpful she stayed on the phone until my problem was resolved She literally found my receipt and emailed a copy over to me seems small to some but her customer service was above and beyond if you don't give her a Raise give her some Praise!!!!
Chelsea Bow
Refused to sell me anything even though I showed my ID and I had an account with them. I I met the age requirement for an item that I planned on purchasing but they still insisted that I couldn’t buy anything but I went two weeks ago and I bought edibles and pre-rolls.
emeline renz
Huge variety, very courteous staff, tap to pay. Only shop I've found that carries Coastal Clouds which is the best juice for my Nano 2.
A Beckett
Parking is weird you have to worry about your car getting towed right in front of the store. Also the organic/hemp wrap selection is non existent. Pretty dope customer service though!
Lindsay Johnson
They have everything you need for your smoking needs. Very friendly and helpful and stay checking on you. Overall a great shopping experience. But don't park in front of the store they will absolutely boot your car within minutes. Most definitely suggest you stop in.
Lisa Wilson
I’ve only been here once. They’re open late so that’s a huge plus. The guy behind the counter was very helpful. Unfortunately I can’t remember his name 🤦♀️ I think he might’ve been a manager. Nonetheless he was very nice, very helpful and discounted my purchase (whether he gave me a discount or not it still would’ve been a good experience). The store was nice, very clean and very well lit. I just wish I could remember his name so he and “The Powers That Be” would know that it’s him I’m talking about 😞
davd jacob
Favorite smoke shop in a 5 mile radius of myself. There is an entry policy of only 2 persons in the store, and a gentleman outside to regulate entry. No parking whatsoever, YOU WILL GET BOOTED! The gentleman outside will remind you when you arrive. PLEASE BRING THEM YOUR BUSINESS, the parking situation has hurt buisness and its entirely NOT THEIR FAULT!
Suga Britches
Initially the visit to Xhale City was amazing friendly staff. However once I walked outside my car was booted! Apparently there is NO parking in the Xhale city parking lot.... excuse me in the parking lot that sits in FRONT of Xhale City is not available for parking for Xhale customers only for the restaurant. I was in the store less than 10 minutes and was booted! The cost? $75! I will find another Excel City IF I even go! 😒😒
Marissa Banks
Now was so helpful for someone not familiar with vaping. Outstanding customer service
Wendell Owens
Very helpful staff, nice products.