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Cobra Vape & Smoke Shop - Hookah, CBD, Kratom, Head Shop, Tobacco

4.7

129 reviews

Review of Cobra Vape & Smoke Shop - Hookah, CBD, Kratom, Head Shop, Tobacco

Cobra Vape & Smoke Shop - Hookah, CBD, Kratom, Head Shop, Tobacco is a one-stop-shop for all your smoking needs. Located at 500 Main St, New Britain, Connecticut, this shop offers a wide range of products, including vaporizers, cigars, hookahs, and tobacco. The shop is open seven days a week, from 9:00 am to 9:00 pm on weekdays and until 10:00 pm on weekends.

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Customers can choose from a variety of service options, including curbside pickup, in-store pickup, and in-store shopping. The shop accepts debit cards, credit cards, and NFC mobile payments.

The staff at Cobra Vape & Smoke Shop is friendly, knowledgeable, and always willing to help customers find the right product. Customers have praised the staff for their excellent customer service, with one reviewer stating that the staff is "very kind and respectful and lets me try the product before I pay and replaces any defective items."

The shop has received mixed reviews from customers, with some praising the shop's selection of products and others criticizing the shop's return policy. However, the majority of reviews are positive, with customers praising the shop's prices, selection, and knowledgeable staff.

Overall, if you're looking for a smoke shop that offers a wide range of products and excellent customer service, Cobra Vape & Smoke Shop - Hookah, CBD, Kratom, Head Shop, Tobacco is definitely worth checking out.

From the business

"Our business carries 100% Authentic/original products. We specialize on so many thing including: Vape Shop: E-Juice, Mods, Tanks, Coils, Batteries, Pens, Flavored Pens, Disposables..etc. Smoke Shop: Bongs, Bubblers, Pipes, Cigarettes, Cigars, Grinders, Trays, Scales..etc. Hookahs, Shisha, Flavors, Hoses, Bowls, Charcoals, Mouth Pieces..etc. Health Shop: CBD, Kratom, Hemp..etc. Our main goal is customer's satisfaction on all products that are being sold in our store. We put our selves in the customer's place, that's why we have the authentic and lowest prices in the area."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Cobra Vape & Smoke Shop - Hookah, CBD, Kratom, Head Shop, Tobacco Reviews - 129

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Glitter

Glitter

👍 👎 😐
Friendly Staff Knowledgeable Staff Reasonable Prices

I love this store! I love the staff! They are so friendly, helpful and knowledgeable. The store is so neat and tidy. They have everything you can possibly think of. Believe and if there's something that they don't have they will try to order it for you. Their prices are so reasonable. I've been going here for years! I wouldn't dream of going anywhere else!

Nicole Gables

Always great. Very knowledgeable about their products, very friendly as well. Location is also perfect!

Brian Platkiewicz

Brian Platkiewicz

👍 👎 😐
Excellent Customer Service Friendly Staff Highly Recommended

Excellent customer service. Never had any issues.. MO is very kind and respectful and let's me try the product before I pay and replaces any defective items. Other employee Joe is also very welcoming and recommends his favorite products.. All of which I enjoyed. Both remember me each time and know what I'll buy before I could even get the words out of my mouth. Highly recommend, won't go to any other vape shop around.

Sara Collin

Sara Collin

👍 👎 😐
Great Selection Knowledgeable Staff Highly Recommended

This place is amazing!! They have a great selection of vape juices, and the 2 guys that are always there are always willing to help and very knowledgeable about there products!! I would highly recommend this place for ANY of your smoking needs!!

Richard Scheidel

Richard Scheidel

👍 👎 😐
Poor Customer Service No Returns Policy Disappointed

Not happy. Great sales staff . But I have bought 4
Nova 4 kits from here. Tried to return them at different times. They don't take returns. And good luck with the smok company . What a joke .
Myself and my wife and friends are never going back here.

Megan Dillenbeck

Megan Dillenbeck

👍 👎 😐
Friendly Staff Knowledgeable Large Selection Great Prices

I LOVE this place! The guy is the friendliest, and SO helpful! He's patient and very knowledgeable about all of their products, and takes the time to answer your questions and help you choose the best option for your needs, budget etc. I was buying Delta-8 pens there, but since recreational legalization, they're not allowed to be sold anymore. But I'm sure I'll find something else to suit my needs. Great place, great people, great prices, large selection.

Anthony Sziabowski

Great staff is really nice & informative knows their products very well cool / fun investment

Nina Rowe

Nina Rowe

👍 👎 😐
Friendly Owner Good Customer Service

Nice place, owner was friendly and had what we needed. Unfortunately when we got home, we discovered that one of the puff bars sold to us was counterfeit. If they can make this right for us when we return, we will definitely be back.

Update: Owner was very accommodating and replaced the product. Will definitely be back!

Bobby Benedict

The staff was very nice and helpful! Great selection. Will definitely be using them for my vaping supplies from now on.

Billy Oathout

Billy Oathout

👍 👎 😐
good experience polite workers attentive knowledgeable wonderful store God bless

Had a very good experience with workers and very polite very very attentive and are very knowledgeable about their products just would like for people to know that is a wonderful story and they should keep shopping there God bless

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Cobra Vape & Smoke Shop - Hookah, CBD, Kratom, Head Shop, Tobacco Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 9 AM to 9 PM