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Review of Little Amsterdam Smoke Shop

Little Amsterdam Smoke Shop:

Little Amsterdam Smoke Shop is a local business located in Surprise, Arizona. The shop offers a variety of products, including tobacco, cigars, and electronic parts. The store is open every day of the week from 9:00 AM to 10:00 PM, making it convenient for customers to visit at their leisure.

The shop offers a range of services, including in-store shopping and in-store pick-up. However, delivery is not currently available. The store is also wheelchair-accessible, with a wheelchair-accessible car park and entrance.

Little Amsterdam Smoke Shop is known for its friendly and knowledgeable staff. Customers have praised the staff for their professionalism and customer service. However, some customers have reported negative experiences with the owner, who has been described as rude and unhelpful.

The shop has a range of payment options, including debit cards, credit cards, and NFC mobile payments. Customers can quickly and easily pay for their purchases using their preferred payment method.

The shop has a mixed reputation among customers. Some customers have praised the shop for its wide selection of products, fair prices, and helpful staff. Others have reported issues with the quality of products, poor customer service, and long wait times.

Little Amsterdam Smoke Shop has received mixed reviews for its products. Some customers have reported that the shop offers high-quality products at reasonable prices. Others have reported issues with the quality of products, including dry cigars and defective vaping devices.

Overall, Little Amsterdam Smoke Shop is a local business that offers a range of products and services. While the shop has received mixed reviews from customers, it remains a popular destination for those looking for tobacco, cigars, and electronic parts. Customers are advised to exercise caution when dealing with the owner and to carefully inspect products before making a purchase.

From the business

"Hi! Little Amsterdam Smoke Shop is the first and oldest Smoke & Vape shop in the City of Surprise. We proudly opened our doors in 2006, and it has truly been an honor and a pleasure to get to know and serve every single one of you. It’s unique customers just like you that have made us a success, we recognize your importance. We strive to show our gratitude and appreciation for your business @ Little Amsterdam Smoke Shop. We know how hard our customers work for their money. Your satisfaction and happiness is our motivation to open our doors to you for seven days a week, every week of the month, and every month of the year since 2006. Please give us the chance to show you how privileged we feel in serving you! Team @ Little Amsterdam"

Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • In-store pick-up
  • In-store shopping

Little Amsterdam Smoke Shop Reviews - 136

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jonathan Frame

Jonathan Frame

πŸ‘ πŸ‘Ž 😐
Best Prices Good Quality Friendly Staff Good Owner

I frequent this store for my kratom. Best prices in town by far for that, both for powder and capsules. Better quality than quite a few online retailers. Always friendly when I come in. Owner seems like a stand up kinda guy.

Mike Esavi

Mike Esavi

πŸ‘ πŸ‘Ž 😐
Poor Service

It was ok the worker there seem like he didn't wanna be there I can go somewhere else because it's all about service

Gregory Knight

Gregory Knight

πŸ‘ πŸ‘Ž 😐
poor customer service defective product battery issues not honoring warranty

I went in to purchase a 2nd Novo 4 (my current one has lasted me 6 months+ so I was getting a backup just in case). I was talked into the Novo X told that it was better (which is wrong)... Start using it, battery drains extremely fast, fires when held upside down, it's spitting etc. so I stop using it and I go in the following weekend to see what they can do. Was told the owner can do something but I would have to speak with him. I call and talk to him on the phone today and he says he "doesn't like talking on the phone but to come in and he will make it right". I go in and am told that even with using my phone number to look up the purchase he cannot do anything besides offer a discount on another device (I have never been given a receipt on any purchase from this location, only sign the receipt upon purchase and give back). I drove round trip 40 miles, twice, to be met with "I can't send it back to the distributor, what about my money?, what if you dropped it"... This thing is brand new, I stopped using it immediately and put in back in the box when I knew it was defective and have everything that came with it. EXTREMELY poor customer service from the owner. I highly recommend you drive the extra block West to GK's.

Joey Orban

Joey Orban

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Prices Enjoyable Experience Consistent Ownership Nice Shop

What can I say friendly staff, great prices and always an enjoyable experience I actually started coming in here in 2006 threw 2009 then I moved aways and was happy to see when i moved back to the area it was the same ownership and a much nicer shop. Cheers and enjoy

Yesenia Riley

Yesenia Riley

πŸ‘ πŸ‘Ž 😐
knowledgeable staff timely service friendly atmosphere

This place is awesome they have a lot of knowledge about everything they sell in the store. They help you in a timely manner even when you're in a rush. Also the staff is amazing very friendly very chill vibe.

Mal

Mal

πŸ‘ πŸ‘Ž 😐
professional knowledgeable friendly good deal

The guys in there are very professional and knowledgeable. Very friendly. Came in there after having a bad experience at M&I and left very happy with a really nice bong! They hooked me up with a nice deal too. My new go to shop.

Adam Selby

Adam Selby

πŸ‘ πŸ‘Ž 😐
Fair Prices Good Selection Easy to Use Point System

I came in here to buy some glass. They have a pretty good selection at fair and reasonable prices. They have an easy to use point system that makes the experience even better.

John Koch

John Koch

πŸ‘ πŸ‘Ž 😐
Threatening Owner Poor Customer Service Defective Product Unsafe Environment

The owner of this place is a threatening and non customer focused person. Yesterday I bought a 2500 cool mint vape, 15 minutes later, it stopped working so I went to return as I live down the street. When I tried to exchange, the owner told me no and I need to pay 20 more dollars. I expressed my frustration as a loyal customer, and the owners response was to pull a 22 caliber pistol on me. He then wanted to fight me so I left. The police were called and recommended staying away as this is not the first time this has happened in his shop. I have no reason to lie about this and am upset I lost my nearby smoke shop. Please be careful when going here, as I never expected to be a customer and have a pistol pulled on me.

David Siegel

David Siegel

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service

More of a vape and head shop, less about cigars. Although the humidor was well humidified when I walked in, at some point, they let the humidifier run out of water for enough time to let all of the cigars dry out. All four of the cigars I purchased there were not smokeable... Rolling up some yardwork would have tasted about the same. They need to dump all their current stock and replace it.

Jorge and Andrea Estrada

Jorge and Andrea Estrada

πŸ‘ πŸ‘Ž 😐
Inconsistent Hours Unreliable

It is not worth my drive anymore. They are never open during the hours posted, today the sign said they would open at 11am and still not open at 2pm. Seems to be a regular occurrence, 40% of the time when I am there during their posted hours they are closed, easier to just try another shop that is more reliable.

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Little Amsterdam Smoke Shop Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 9 AM to 10 PM