Search

Review of Mad Hatter Smoke and Kava

Mad Hatter Smoke and Kava is a unique business that offers a variety of products and services to its customers. This tobacco shop, cigar shop, coffee shop, tea house, and vaporizer store is located in Chandler, Arizona, and is open seven days a week. The shop offers a range of service options, including in-store shopping, in-store pickup, and curbside pickup. The shop is wheelchair accessible, with a wheelchair accessible entrance, parking lot, restroom, and seating. The shop also offers free Wi-Fi to its customers. One of the unique features of Mad Hatter Smoke and Kava is its kratom bar. The shop offers a range of kratom drinks that are made fresh to order. The staff is knowledgeable about the products they offer and can help customers choose the right product for their needs. The shop also offers a range of other products, including cigars, CBD products, and vaporizers. The shop has received mixed reviews from customers. While some customers have praised the shop for its excellent customer service and knowledgeable staff, others have criticized the shop for its poor customer service and lack of attention to detail. Some customers have also complained about the quality of the products they received. Despite these mixed reviews, Mad Hatter Smoke and Kava remains a popular destination for those looking for a unique shopping experience. The shop's atmosphere is welcoming and relaxed, and the staff is friendly and helpful. The shop's location in Chandler, Arizona, makes it easily accessible to those in the surrounding area. Overall, Mad Hatter Smoke and Kava is a unique business that offers a range of products and services to its customers. While the shop has received mixed reviews from customers, it remains a popular destination for those looking for a unique shopping experience.

From the business

"Welcome to Mad Hatter Smoke and Vape! We're not your typical smoke and vape shop. We offer a unique selection of kava and herbal teas that have a variety of health benefits to help you feel better and live your best life. Looking for a natural way to boost your energy and mood? Try our kava tea, traditionally used in the South Pacific for centuries to promote relaxation and euphoria. It's a great alternative to alcohol or other substances and won't leave you with a hangover the next day. Dealing with anxiety pain or low energy? We have herbal teas that can help. Our selection includes kava, kratom and coffee, which can provide natural pain relief, energy and mood elevation or serve as a great preworkout! Get relief today at MadHatter!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Mad Hatter Smoke and Kava Reviews - 173

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Gee Gee Bee

Gee Gee Bee

πŸ‘ πŸ‘Ž 😐
Relaxed vibe Great people Helpful staff Good customer service

Relaxed vibe, and great people! I had been ordering all my stuff online before coming across this local gem! Ryan is awesome! I had a lot of questions the first time I went in, and Ryan was patient and knowledgable of all the products. He helped me find exactly what I was looking for. Friendly and helpful every time I go in. Love this place!

Tessa Cados

Tessa Cados

πŸ‘ πŸ‘Ž 😐
Great Service Tasty Flavors Helpful Staff Clean Environment Unique Products

Came in later in the night for a vape coil and was greeted with lovely service from Drew. Left with a tasty flavor and a taster of the on tap kombucha which was so delicious! Came back in the morning to try the CBD cold brew at the counter, the owners were amazing, helpful and kind. They really care about creating a nice, clean, helpful experience for their customers. I love the products they have on tap and think it's a great idea that they do it in the smoke shop as well. Thanks so much

Anthony luevano

Anthony luevano

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Out of Stock Limited Product Selection

Have purchased 4 or 5 tanks year(not the under 30$ ones) over the last two and a half years only for them to never carry the coils longer than the initial purchase of stock. Really unfortunate, I live across the street and have visited often, including several hundreds of dollars in purchases. If looking for vape products, don’t waste your time here. Carrying uwell 3 when the 5 is out seems silly. they do carry popular ejuice brands which is something I guess.

Libby Miller

Libby Miller

πŸ‘ πŸ‘Ž 😐
Cool Shop Informative Staff Helpful Great Products

WOW! This shop was insane cool & the gentlemen in the store were unbelievably informative of the huge variety of items available! The one gentleman was extremely helpful & found items that would assist in my back injury care! I would say if you don’t go to Mad Hatter for all the amazing products, or just to meet the gentleman, then you definitely are mad!

Mike Mike

Mike Mike

πŸ‘ πŸ‘Ž 😐
Great Service Reasonable Prices Knowledgeable Staff

I’m so glad I came into this shop. Very different from a normal smoke shop. The appearance, the service, the products all top notch. They have coffee and Kombucha on tap. Lower prices than every other shop around here. Ryan and Drew were absolutely amazing and very knowledgeable. Not the typical smoke shop guys definitely the new go to shop for me!

matt rutkoski

matt rutkoski

πŸ‘ πŸ‘Ž 😐
Great Selection Helpful Staff

It's my first time ever going to the store they had so much to choose from Cody with the good hair was super informative and helpful we'll be going here again!

arvindh jack

arvindh jack

πŸ‘ πŸ‘Ž 😐
experienced staff good experience

Overall it’s a good experience. The people over there are more experienced and know what they are doing .

Daytruin ziaos (Daytruin)

Daytruin ziaos (Daytruin)

πŸ‘ πŸ‘Ž 😐
unique shop fair prices friendly staff knowledgeable staff recommend

Very unique shop with a range of products for vapor and cbd. The prices are more fair than most shops i have come across. And the staff/owner is very friendly and knowledgeable. I recommend it to everyone! I also rarely feel the need to rate places but i have made an exception here.

Lurenda Armanini

Lurenda Armanini

πŸ‘ πŸ‘Ž 😐
Great Customer Service Wide Variety of Flavors

I came into the shop to get some vapes for Country Thunder and he hooked me up!!! Even got me to try a flavor i was not interested in and I liked it. I walked out with 7 different flavors. Now to find a favorite. Super friendly and took time to explain everything to me. Everyone in the shop was friendly and funny. Will definitely be going back.

Jennifer Saucier

Jennifer Saucier

πŸ‘ πŸ‘Ž 😐
knowledgeable friendly recommend

The most knowledgeable people in the game. We will be back! Bring you friends and come chill for a few.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload