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Review of VapeHouse SmokeShop

VapeHouse SmokeShop: A One-Stop Shop for All Your Vaping Needs

If you are looking for a reliable and affordable tobacco shop in Charleston, West Virginia, VapeHouse SmokeShop is the perfect place for you. This shop offers a wide range of vaping products and accessories that cater to both beginners and experienced vapers.

Product Selection and Quality

VapeHouse SmokeShop has an extensive selection of vaping products, including e-cigarettes, e-liquids, atomizers, coils, and batteries. They also offer a variety of CBD products, kratom, and other smoking accessories. The products are of high quality and are sourced from reputable manufacturers. The staff is knowledgeable and can help you choose the right product based on your preferences and needs.

Service Options and Accessibility

VapeHouse SmokeShop offers in-store shopping, making it easy for customers to browse and purchase products. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop also offers quick visits, making it convenient for customers who are in a hurry.

Customer Service

The staff at VapeHouse SmokeShop is friendly, knowledgeable, and always willing to help customers. They are patient and take the time to answer any questions customers may have. The staff is also accommodating and can help customers find the right product based on their preferences and needs.

Hours of Operation

VapeHouse SmokeShop is open seven days a week, from 10:00 AM to 1:00 AM, making it convenient for customers to visit the shop at any time of the day.

Payment Options

VapeHouse SmokeShop accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Customer Reviews

Customers have praised VapeHouse SmokeShop for its excellent product selection, quality, and customer service. They have also appreciated the staff's knowledge and willingness to help customers find the right product. However, some customers have had negative experiences with the staff, citing unfriendly behavior and alleged scams.

Please note that the above description is based on the available information at the time of writing and does not reflect any personal experiences or opinions.

From the business

"Tobacco smoke shop, lots of accessories, great prices, and good deals! If we don’t have it, just put in a request to order!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

VapeHouse SmokeShop Reviews - 60

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mark Stevens

Mark Stevens

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Good Selection Clean Store Friendly Service

My vape broke and I needed one right off so I stopped in here to see what they had and ended up paying for a lost vape the gentleman new his stuff on the vapes and the juice. Definitely stop by and c what they have friendly staff and very clean store.

Cindy West

Cindy West

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Scamming No Receipt Given

The clerk who waited on me did not have the right personality to be working with the public at all. No smile, unfriendly, grunted answers to questions, very "not into my job or you" attitude. She also managed to scam me out of money. I called the store once I returned home and asked for the owner. To his credit, he promptly returned my call. I explained my money shortage to the best of my non-scamming knowledge. Didn't do well at all. Beyond my comprehension.
My fiance witnessed it as well. It was his money. I had to come back out to the truck and get more money. I had left what money I had on me on the counter. I was handed back the money I had left when I paid with a $100 bill. Minus roughly $10 or so we didn't catch onto until we got home. No receipt given either.
The owner supposedly watched the video of the transaction and sided with her. I'm no mathematical genius nor do I have a scamming mentality, thank you Lord. I'm still not quite sure how she did it, but she came out $10 richer in the end. Upon talking with friends who are familiar with the place, it's a regular thing. They're not too good at it. Proving it is a whole different thing. If you go here, ask for a receipt!!!
I just moved to the area and had plans to make this as well as the convenience store (where I paid for a pack of cigarettes and left without them by mistake). I went back to get them and was made to feel like I was a scammer by tricking them out of a pack. Come on now.
Got to go out of my way and a little further away but I remember the saying, "Fool me once, shame on you. Fool me twice shame on me."
Money scammed by people who seem to totally hate the public OR welcoming, friendly store further away. The latter has my business.

Jaime Cochran

Great variety. Sam was super sweet and helpful! This is the only place I go!

Samantha Hayes

Samantha Hayes

πŸ‘ πŸ‘Ž 😐
friendly staff excellent service

Absolutely wonderful staff especially the green haired girl and Trey was the best. He helped me with all my needs was patient and super friendly!!!

PH03N1X

Sam was such a great help, they are the only ones that have had the product I was looking for

Joshua Speer

Joshua Speer

πŸ‘ πŸ‘Ž 😐
Great Prices Helpful Staff Good Product Selection Caring Staff

This is become my new regular stop for all my energy pill needs and for my atomizers and coils for my e-cigarette and mods they have great prices and autumn was very helpful in finding me everything that I needed I tried the new OPMS and wow. I have been taking energy supplements since the 80s when ephedra was still legal. this stuff hits just as hard. She also seems to care a lot about the store that she works at and a little convenience store next-door because she was helping over there as well

Ben Hogue

This is my go to place, the customer service is amazing. See Sam if at all possible, she's the bomb

Jeremy Yeatman

Jeremy Yeatman

πŸ‘ πŸ‘Ž 😐
Excellent Service Unique Products

Had a problem finding a coil for my vape witch isn’t compatible with any other vape but it’s brand autumn ordered my vape she’s one of a kind I will be suggesting this place too all my friends the service is top notch thanks autumn!

Isaac β€œIc” Jackson

Isaac β€œIc” Jackson

πŸ‘ πŸ‘Ž 😐
Great staff Great selection Helpful

Great staff and great selection! It does get better when you feel better! To get better they know better! Help is just a Hollar away. Well... Up the creek anyway. You need it, they got it!

Dane Perkins

Always have a great experience, everyone is always helpful and nice. Autumn is always wonderful

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VapeHouse SmokeShop Hours

  • Monday 10 AM to 1 AM
  • Tuesday 10 AM to 1 AM
  • Wednesday 10 AM to 1 AM
  • Thursday 10 AM to 1 AM
  • Friday 10 AM to 1 AM
  • Saturday 10 AM to 1 AM
  • Sunday 10 AM to 1 AM