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Review of Bob Marley Tobacco

Bob Marley Tobacco: A One-Stop Shop for All Your Smoking Needs

Bob Marley Tobacco is a tobacco and vaporizer store located in the heart of Richmond, Virginia. The store is easily accessible and has a wheelchair accessible entrance, making it a great choice for all customers. The store offers a variety of services, including in-store shopping and quick visits. However, delivery services are not currently available.

The store is open seven days a week, from 10:00 am to 10:00 pm, making it convenient for customers to visit at any time of the day. The store offers a wide range of products, including tobacco and vaporizers, as well as rolling papers, pipes, and other smoking accessories. The store is known for its great prices, making it a popular choice for customers looking for a bargain.

Bob Marley Tobacco has received mixed reviews from customers. While some customers have praised the store's knowledgeable and helpful staff, others have complained about the quality of the products and the customer service. Some customers have reported receiving faulty or fake products, while others have complained about the store's no-refund policy.

Despite the mixed reviews, Bob Marley Tobacco remains a popular choice for customers looking for a one-stop shop for all their smoking needs. The store's prime location, great prices, and wide range of products make it a convenient and affordable choice for customers in the Richmond area.

Overall, Bob Marley Tobacco is a great choice for customers looking for a tobacco and vaporizer store in the Richmond area. While the store has received mixed reviews, it remains a popular choice for customers looking for a convenient and affordable option for all their smoking needs.

From the business

"Bob Marley Tobacco is a Vape Shop & Smoke Shop located in Richmond, VA. We offer a wide range of vape and tobacco related products, including Hookah, Glass Pipes, Vaporizers, E-Liquid, E-Cigs, Vapes & much more. You can get a better visual of our products on our Instagram page: bobmarleyonbroad (feel free to contact through instagram with questions, or call us if you would like more information. )"

Amenities

  • Wheelchair accessible entrance
  • In-store shopping

Bob Marley Tobacco Reviews - 73

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
lexie loves wallows

lexie loves wallows

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Customer Service Generous

i went in with my boyfriend, & there were two younger guys working. they were super chill & really nice. i was short a couple of dollars & they just let me have the product anyway. i love this store!

sydney k

sydney k

πŸ‘ πŸ‘Ž 😐
Defective Products Fake Products Poor Quality

hit or miss but mostly a miss. the disposable vapes i have gotten there are almost always defective, and i'm pretty sure two i've gotten from there were fake (printed text on vape didn't match with others of the same kind, color was different). also, i once bought vape juice that was already slightly burnt.

W β€œSpencer” Mason

W β€œSpencer” Mason

πŸ‘ πŸ‘Ž 😐
Great Prices Prime Location Discreet Shopping

Everything you want in a head-shop & more. They have a prime location and great prices. Employees mind your business when buying more discreet items, which is always good.
Dont be nervous if you feel like a novice

Thomas Gearhart

Thomas Gearhart

πŸ‘ πŸ‘Ž 😐
Old Tobacco Poor Customer Service Refusal to Refund

DO NOT GO! OLD TOBACCO. This store knowingly sold an old pouch of American Spirit to me today. Once I opened the wrapper there was the 50 rolling papers that used to come in the pouches prior to 2016. The tobacco was dry and dated. I checked the date on the pouch and it was from 2015... Went back to the store and asked for money back 15 minutes later after explaining purchase. Store did not care and refused to refund. There whole supply is probably tainted in the same way.... have heard of these places before.

Salah Deaibes

Best prices in town and great customer service one stop for all y'all need
Thank you keep up the great work

Maikah Flores

Maikah Flores

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional Behavior Damaged Credit Card

I am very disappointed in the service that I was provided today. I just came from the shop about 30 minutes ago, and had an issue that they didn't care to resolve. I told the employee what I wanted to buy (male employee) and after he told me my total and completed my order he decided to THEN let me know that he had slightly chipped my credit card. It was a minor small corner, yet I don't like the way he handled the situation. All he said was "I'm sorry, it's not that big of a deal." Of course it wasn't, because it wasn't his card. I then asked if it was any way I could get a discount and of course he says "well I already swiped the card." Which meant he had no intention on trying to resolve the issue, rather than saying sorry (which I really don't care for). Before I left he tried to offer me a pack of papers (which I didn't really care for, but I took them anyway). I returned maybe 5 minutes later to ask if it was any way possible that I could get a discount for the next time. After I left the shop the first time, I realized that he did this (and in this order)...1). broke my card (without first informing me about it before my purchase was complete), 2). swiped my card (knowing that he had just broke it), 3). this is when he decided to tell me that he broke it. Not before, but after the fact. It's the principal and the fact that they didn't realize or care for it just proves exactly why I will never go again. I explained to the female employee what had happened and all she had to say was "well he gave you the papers didn't he...he didn't mean to do it." That's easy for them to say because they are on the opposite side of the counter making the money (as I'm spending mine and regretting it now). They made sure they got their money but were basically saying it's your card, so it's your problem now. This is very bad service, and I wonder how they would have reacted if they were on my side of the counter. I'm not that upset because it's very very small crack in the corner but if it had been a bigger issue I wonder how he would have reacted then. Smh, I'm very very disappointed!!

Tom Chernati

Z is the man and helped me find the right juice for me. Super helpful and clean store!

Mary Jordan Siebert (rvamary)

Mary Jordan Siebert (rvamary)

πŸ‘ πŸ‘Ž 😐
knowledgeable fun stuff cool highly recommended

They are really knowledgeable, and would rather someone be safe than spend more (it seems with my experience). Lots of cool and fun stuff, pop culture out the "wazoo ".
I really can't speak highly enough of the people, though. I will now pass several other tobacco stores to come here (which has the potential to wear my shoes out faster,but it's worth it). They are on point, every time I ask something that stumps me (which again, is often). Highly recommended.

Cheryl Hitt

Cheryl Hitt

πŸ‘ πŸ‘Ž 😐
knowledgeable staff large variety of products reasonable prices highly recommend

I was so pleased with every aspect of this shop. The staff was very knowledgeable and helpful. Also the large variety of products and different brands is awesome and the prices are very reasonable. I'll definitely be a repeat customer and highly recommend others to visit and check it out.

Noah Loving

Noah Loving

πŸ‘ πŸ‘Ž 😐
Best Prices Great Deals In Stock Reliable

Best prices. I used to shop at another large head shop chain. But there prices where very high. These folks have great deals. And had what I needed In stock. There is nothing worse than driving to the store to find out they are out of an attachment you need for your rig. This will not do in a pinch. Trust Bob Marley Tobacco.

Your newly won customer.

Noah Loving

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