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Review of Cigar n Vape

Cigar n Vape: A Local Tobacco and Vaporizer Shop

Cigar n Vape is a local tobacco and vaporizer shop located in Fairfax, Virginia. The shop offers a wide range of products, including cigars, hookahs, pipes, vaporizers, and vaporizer accessories. The store is open seven days a week, from 10:00 am to 9:00 pm, and offers in-store shopping only.

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop also offers quick visits for customers who are in a hurry. Payment options include debit cards, credit cards, and NFC mobile payments.

Despite the store's wide range of products and accessibility, some customers have had negative experiences with the shop. Several customers have reported purchasing defective or fake products, including vapes and vape cartridges. Some customers have also reported poor customer service, with staff members refusing to exchange or refund defective products.

However, some customers have had positive experiences with the shop, praising the store's inventory and sales. One customer recommended the Rick & Morty 8000 puff disposable vape, while another praised the store's variety of juicy vapes.

Overall, Cigar n Vape is a local tobacco and vaporizer shop that offers a wide range of products and accessibility options. However, customers should be aware of the potential for defective or fake products and should carefully inspect their purchases before leaving the store.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Cigar n Vape Reviews - 195

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
jamaal jefferson

jamaal jefferson

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unhelpful Staff

They have good selection of products, BUT worker have no knowledge of anything. They just push what other people have bought. The one tall Asian kid was real cool & tryed to help me, but the other worker some white guy with an F*@k you attitude help me with my decision to never go back there again!

Morgan Sigsbee

Morgan Sigsbee

πŸ‘ πŸ‘Ž 😐
Price Gouging Poor Quality Unknowledgeable Staff

The only reason that I ever go to this store is that is happens to be the closest one to me, though I believe that will be stopped today. The store consistently price gouges to the point that some of the items that they sell are twice the standard market price. They pride themselves in the quantity of Juice that they carry, yet the lion's share is gas station quality slime. I would not worry so much about the cost, nor the quality if the clerks were of a knowledgeable disposition as to the items that they sold, but just like their selection they are a whole lot of nothing. I am finished with this shack and will not be back.

Chris Skalski

Chris Skalski

πŸ‘ πŸ‘Ž 😐
Great Customer Service Great Vape Selection

They were great. My machine: (Innokin disrupter worked great for 3 years untilI spilled juice down the battery compartment). They are in the same plaza as my guitar shop just like a previous post. Great vape selection, customer service and always a smile on their face. Great!

John Clark

John Clark

πŸ‘ πŸ‘Ž 😐
Bad Product Poor Customer Service

Here's my deal with these guys they sold me a vape that had a bad battery the next day it was bad and they said we can't help you how many more do you want I said like hell frankly most of these vape shops have a lot of inventory that's not selling as fast as it should so pick a reputable representative of the trade in in my opinion these are not the people that reflect that kind of mission statement however they could change my opinion if they'd be willing to negotiate which they are not so as far as I'm concerned run like hell

Nate Muller

Nate Muller

πŸ‘ πŸ‘Ž 😐
Large Juice Selection Decent Prices Helpful Staff

This place has a ton of juices and a decent hardware selection. Its definitely not a fog packed hangout.
Prices are decent for retail (I'm sick of people complaining about retail stores not being as cheap as online. Buy online if that's what you're looking for. )
The staff is ok, they're helpful and friendly, but definitely not what you'd find in some other vape shops. With their large selection of juices, they always have what I'm looking for, but they don't offer any trials.

Mikki

Mikki

πŸ‘ πŸ‘Ž 😐
Unfriendly Staff Limited Selection Standard Prices

Wasn't very friendly. Especially since I have never been to a vape shop in my 5+ years of vaping where they weren't friendly. The selection is okay. Probably not a lot of people out here that use salt nics anyway. Or regular mods. The prices are pretty much standard. Not competitive. I'll stick to the one by my apartments.

Nijma

Nijma

πŸ‘ πŸ‘Ž 😐
Poor Quality Overpriced

i went to this vape store yesterday and my vape was already leaking and running out by the next day. do not come here. they tax you and it doesn’t even work

Roger Jacobson

Roger Jacobson

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Ownership

Worst place to buy vapes, the disposables are broken and the juice is non potent. Worst place ever since the new owners took over.

Justin Clearfield

Justin Clearfield

πŸ‘ πŸ‘Ž 😐
Overpriced Poor Customer Service

I would give a 0 star if possible. I went into the shop here I normally buy my vape juice for 22.99 but the older gentlemen working there tried to charge me 25.99 even when I told him what I have been paying for it. The gentlemen then raised his voice at me telling me this is the price. I then told him I will drive 5 minutes down the road to get the fair price. If this guy keeps treating people this way he will not have a business for very long. Avoid this highly priced non customer service oriented business at all cost!

Sandra Le

Sandra Le

πŸ‘ πŸ‘Ž 😐
Fake Products

Stopped in real quick to get a disposable vape. Customer service was fine, no complaints. However, they are carrying fake Puff Bars and Pop vapes. The puff bars did not have a serial sticker and the Pop bar I received did not pass the verifying test. They were clear about no refunds and even allowed me to test the device before leaving the store. I didn’t check the serial number until getting home. I’ll stick to my usual store in Springfield (Tobacco Hut Vape Village).

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