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Review of Head Hunters Smoke & Vape Shop
Head Hunters Smoke & Vape Shop is a tobacco and vaporizer store located in Lubbock, Texas. The shop offers a variety of products and services to its customers, including delivery, in-store pickup, in-store shopping, and same-day delivery. The store is open seven days a week, from 7:00 AM to midnight, making it convenient for customers to shop at any time of the day.
The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is also LGBTQ+ friendly, making it a welcoming place for everyone. The store is known for its quick visit planning, making it easy for customers to get in and out of the store quickly.
The store accepts various payment options, including debit cards, NFC mobile payments, and credit cards, making it easy for customers to pay for their purchases. The store has a primary category of tobacco shop and a secondary category of vaporizer store.
The store has received mixed reviews from customers. Some customers have praised the store for its excellent customer service, knowledgeable staff, and great selection of products. One customer mentioned that the staff was welcoming and kind and helped them decide on their first CBD concentrate flavor. They also noted that the effects were immediate and smooth using the store's clean rig and enail setup.
However, some customers have had negative experiences with the store. One customer mentioned that they received the wrong product and did not receive the battery adapter that was supposed to come with it. They also noted that the staff did not seem to want to help them and that they would not be ordering from the store again.
Overall, Head Hunters Smoke & Vape Shop offers a variety of products and services to its customers, making it a convenient place to shop for tobacco and vaporizer products. While the store has received mixed reviews, it is still a popular choice for many customers in the Lubbock area.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Delivery
- In-store pickup
- In-store shopping
- Same-day delivery
Head Hunters Smoke & Vape Shop Reviews - 207
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Bilal Mumtaz
Head hunters team addressed my issue promptly and they gave me a brand new device Nord 5 in replacement of their device which stopped working during warranty period. I appreciate gesture of quality customer service.
Bruce Dunlap
I've only done my business through their website and I've been extremely happy with their service! My orders have always been delivered in a timely manner. On my last order, I ordered 3 120ml bottles. When I received the package, they noted they were out of stock, only had one 120ml bottle, so they shipped the one 120ml bottle and three 100ml bottles for other two they didn't have. That's GREAT customer service right there. They have my loyalty as a customer.
Sara Hill
Update: Noah has been there almost every time I’ve gone in and is so helpful and friendly toward me every time I see him. He’s a magnificent employee, very knowledgeable of all products, and is honestly just a seemingly good guy. 10/10 love shopping at Head Hunters & seeing Noah every time I go!
I am new to shopping at Head Hunter’s & P was so helpful & friendly during my experience there that it has now become my go to shop for all my needs!
A Edwards
Everyone here is pretty friendly, but I have to make note of a gentleman who spent about 30 minutes, if not more, helping me decide on a vape to purchase. He was very upfront and helpful as to which ones would be the best as far as experience and cost in the long run. I just knew he was going to get tired of all my questions, but he never did. He answered them all and I left there with a great new vape thanks to his informative opinions and the facts. I wish I had caught his name, but I didn't. He was great. This has been my favorite smoke shop for quite a while now. Thank you, Headhunters!
edit: went in two days ago and was waited on by a very rude young lady when I asked if I could exchange the "just purchased, unused, not even taken out of the store yet" product I had just paid for minutes earlier for another product of the exact same kind because I didn't like the fact that it appeared used upon closer inspection. I was asked "can I ask why" more than one time. Like I was trying to pull something over on her and not the customer she just waited on. That's the first experience I've had there like that in the years I've been trading there so your odds of engaging with a friendly employee are still high. Hopefully you won't encounter the same attitude I did.
Joe Garcia
Great place with great products. Thanks Matt with online orders and the Head Hunters team. 👍👍
Brooke Noble
I fist of all want to say that the products headhunters have are amazing but in saying that I ordered somthing from them before Christmas, it was ment to be a gift to a friend. Once I ordered it I waited around 2-3 weeks before hearing anything about my order so I had to actually go onto the site and message them about it, they said they will prosses it now it's jusy they were busy because of Christmas witch you know is fine I understood, so I got a email saying it was processed so I was happy, I then waited till the new year before I hurd anything about it again so I went back on to message them, I asked what was going on with my order and why it wasn't shipped yet, they said they would go look for my order without even asking me the tracking number or any of my details then proceeded to send me a message saying, I have refunded your order because I couldn't find it in with the other orders, I processed to tell them I didn't want a refund I just wanted my order, but instead he said it's too late he's sent the refund when they never asked for the order number my name or anything.. I had been waiting for it for about 2 months. So when I say I'm not happy I mean I am not Happy!
Tyler K
Very friendly staff, and knowledgeable about smokes, vapes, and kratom. Always take the time with you even if it is busy. Never rush you. Would recommend highly.
Southplainscollege Student
No one offered to help me when I walked in. I didn’t realize one of the males working was even an employee since he ignored me when I walked in and out. No one asked to see my ID either, I had to wonder around to find someone to help me and ended up leaving to green gorilla. Super bad experience especially when you come in ready to spend money.
Isaiah Lopez
Staff was welcoming and kind.helpful when deciding my 1st cbd concentrate (dab) flavor .went with the pineapple express 450mg (sativa)and a dash of the cbd crystalline 1000mg. The effects were immediate and was smooth using their clean rig and enail setup . well worth the 5$ forsure. Probably will pick up a cartridge in the near future.I definitely suggest trying the concentrates if you haven't already. 👍
Vickie L
I apologize for the first review and not allowing them a chance to correct issue. They have solved the mistake in order, and will order from them again.