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Review of Moe's Tobacco Shop & Vape

Moe's Tobacco Shop & Vape:

Moe's Tobacco Shop & Vape is a local tobacco and vape shop located in Smithfield, North Carolina. The shop offers a variety of tobacco products, including cigarettes, cigars, and chewing tobacco, as well as a selection of vape products, including e-cigarettes, e-liquids, and vaporizers. The shop is open seven days a week from 11:00 AM to 9:00 PM, making it a convenient stop for those looking to purchase tobacco or vape products.

The shop offers in-store shopping, but does not currently offer delivery. The entrance to the shop is wheelchair accessible, as is the parking lot. The shop is also designed for quick visits, making it a great option for those who need to grab their tobacco or vape products on the go.

While the shop offers a variety of payment options, including debit cards, credit cards, and NFC mobile payments, some customers have reported issues with the credit card machine charging an extra fee for use. It is recommended to bring cash as a backup payment option.

The shop offers a variety of products at competitive prices, but some customers have reported overpriced items. It is recommended to compare prices online before making a purchase at the shop.

While some customers have reported positive experiences with the friendly and helpful staff, others have reported rude customer service. Some customers have also reported issues with the quality of the products, including knock-off disposables and fake Juul pods.

The shop has a mixed reputation among customers, with some praising the selection and prices, while others criticize the customer service and quality of the products. Overall, Moe's Tobacco Shop & Vape is a convenient option for those looking to purchase tobacco or vape products in Smithfield, but it is recommended to compare prices and products before making a purchase.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Moe's Tobacco Shop & Vape Reviews - 36

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
christina gonzalez

The employees are friendly and very helpful , they have good selection of products and for a GREAT PRICES !

Jake

Jake

👍 👎 😐
Overpriced Rude Customer Service

Absolute scam with overpriced items and rude customer service. Go to Cloud 9 they have wayyyyy better prices. I mean it.

Monkey loo Bubble

Monkey loo Bubble

👍 👎 😐
Knock-offs Pushy for Review Will not return

The disposables here are knock-offs. Also the guys in there was pushing me for a google review, so here ya go guy I left you an honest review will not return. Sticking to my old school shop.

William Holder

William Holder

👍 👎 😐
Overpriced Poor Customer Service

If your into vaping do not come here the guy charged me $50 dollars for a vaping pen that should of been under $30. After 10 minutes of using the pen I tried to EXCHANGE it and he told me no sale it on eBay he also sold me the wrong coils to my vape pen I only been vaping for a month so that's how he was able to get over on me

Aimee&Cody

Aimee&Cody

👍 👎 😐
Poor Communication Inconvenient Location

If your closed. Maybe let people know so they dont drive 30 minutes to see your shop closed. Both suprise from the reviews I've read. Keep going interstate travellers.

J P

J P

👍 👎 😐
Poor Customer Service Unpleasant Odor

Deserves ZERO stars! Person working looking completely confused AND annoyed about a VERY simple ejuice question. Saying, "what!!??" to a potential customer is NOT okay because you don't understand. Instead, I'd suggest a less annoyed approach like, "I'm sorry, can you repeat that" - if you expect people to buy from there. This was my second time going in here with the same level of POTENTIAL CUSTOMER DISS-SERVICE. Plus...the shop has a foul odor, not tobacco, eminating from within. You'll never see a dime from me! Good and done with chances for you guys.

Damien Jenkins

Damien Jenkins

👍 👎 😐
Expensive Outdated Products Poor Customer Service

Highly expensive just look online its worth it
Bought 2 disposable and it costed me 37 looked it up online it cost 23 for 2
His smok mods are outdated and still charging 74 dollars
I miss the other guy he knew how run the shop well
And spoke good English /knew what he was talking about /good deals
He should come back

Tabitha Lewis

Tabitha Lewis

👍 👎 😐
Horrible Hours Long Wait

Great store but horrible hours... every time I go theres 10-12 people waiting... they should post hours or hire more people... I've been waiting over an hour

Narcissa Miller

I love this shop. The owner is very personable and friendly. The prices are fair. I recommend!

Kim Russell

Kim Russell

👍 👎 😐
Poor Management Lack of Variety

Used to go here for my incense and my smell Goods but they have really gone downhill recently still have the same old merchandise not bringing in the stuff that they need to sell or that people want to buy management is poor

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Moe's Tobacco Shop & Vape Hours

  • Monday 11 AM to 9 PM
  • Tuesday 11 AM to 9 PM
  • Wednesday 11 AM to 9 PM
  • Thursday 11 AM to 9 PM
  • Friday 11 AM to 9 PM
  • Saturday 11 AM to 9 PM
  • Sunday 11 AM to 9 PM