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Review of Volcano Smoke & Vape Shop

Volcano Smoke & Vape Shop: A veteran-owned business, Volcano Smoke & Vape Shop is a tobacco and vaporizer store located in Albuquerque, New Mexico. The shop offers a range of services, including delivery, in-store pick-up, in-store shopping, and same-day delivery. The store is wheelchair-accessible, and there is a wheelchair-accessible car park and entrance. Additionally, the shop provides free Wi-Fi for its customers and is LGBTQ+ friendly.

The shop is known for its knowledgeable staff who go the extra mile to make customers feel welcomed. They offer a range of products, including CBD, vape juice, and accessories. Customers have praised the staff for being helpful and answering all their questions. The shop also has a variety of unique pieces, and their prices are very fair.

One unique aspect of Volcano Smoke & Vape Shop is their commitment to customer safety during the COVID-19 pandemic. The owner asks customers to sanitize their hands and takes their temperature before entering the store, which has made customers feel at ease and safe.

While the majority of reviews are positive, some customers have had negative experiences with the shop. One customer felt that the staff was rude and unhelpful, while another felt that the selection of products was limited. However, these negative reviews are in the minority, and most customers have had a positive experience at Volcano Smoke & Vape Shop.

In conclusion, Volcano Smoke & Vape Shop is a great option for those looking for a tobacco or vaporizer store in Albuquerque. The shop offers a range of services, has a knowledgeable and friendly staff, and is committed to customer safety during the pandemic. While some customers have had negative experiences, the majority of reviews are positive, making Volcano Smoke & Vape Shop a reliable and trustworthy business in the community.

From the business

"ABQ WESTSIDE BURQUE"

Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Delivery
  • In-store pick-up
  • In-store shopping
  • Same-day delivery

Volcano Smoke & Vape Shop Reviews - 56

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Aerial Frog

Aerial Frog

πŸ‘ πŸ‘Ž 😐
Vape Shop CBD Knowledgeable Staff

A large vape/smoke shop that carries CBD, Vape Juice and accessories. Knowledgeable staff go the extra mile to make you feel welcomed. I tried the vape juice, CBD gummies and Heisenbrew Isomixer Drops in my tea and worked as advertised.

Alina Nelson

A great smoke shop with great prices . Been going here a while

Mary Garcia

Mary Garcia

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Great Customer Service Customer Safety Sanitization Temperature Check Feeling Safe

I recently visited volcano smoke shop in Albuquerque. I can't even explain how GREAT this experience was. Amazing costumer service. But what was the most amazing to me was the fact that the owner is thinking about his customers safety. I know other businesses do as well, but I haven't seen another business do what he's doing. He asks you to sanitize your hands then takes your temp before entering his store. I felt really safe and most of all...at ease!! Thank you for that.

Shad Newland

Shad Newland

πŸ‘ πŸ‘Ž 😐
Great Variety Fair Prices Relaxed Atmosphere Respectable Establishment

Volcano is in my go-to smoke shop, though there are others closer to me. Oz, the owner, runs a very relaxed, yet respectable establishment. Their variety is always up to date with the most unique pieces and their prices are very fair.

Charles Chamblee

Charles Chamblee

πŸ‘ πŸ‘Ž 😐
Top Notch Staff Reasonable Price Helpful

The staff is top notch. They listened to what i wanted and they did everything to get me to the $ amount that i could afford. They were very nice and answered all my questions. I would recommend them to anyone that is looking for new quality equipment at a reasonable price.

Ben Duran

Ben Duran

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Misinformation

Walked in ready to drop top dollar on high end glass. We got treated very poorly by the guy at the door, started with attitude right away and sounded like he hated his job. He asked what we were looking for, I said I’m looking for some Helix products or something in that price range, to which he immediately said β€œHelix went out of business a long time ago buddy, you aren’t gonna find any of those”. Which is funny because he’s entirely wrong about that. I was looking for American Helix products which are 100% still in business. Definitely won’t be going back any time soon, looks like this place went under after the Moon name change.

Cole Allen

Cole Allen

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Service Good Coffee

If you’re looking for a smoke shop where you are treated like family, this is your place. Oz and Mad Dog always welcome you and help you with whatever you need. Also, check out their coffee. It’s amazing as well!! Highly recommend!

Azarina Andromeda

Azarina Andromeda

πŸ‘ πŸ‘Ž 😐
Cool place Friendly staff Variety of products

Cool place. 😎 They have body jewelry, smoke and vape supplies, colored contacts and more. Friendly and help people work and hang out here.

Zack

Zack

πŸ‘ πŸ‘Ž 😐
Friendly staff Safe precautions Best prices Good quality Top notch

Very friendly and helpful staff, safe precautions regarding COVID (temperature checks & sanitizer) and at least when it comes to kratom, the best prices you can get anywhere near this area. Almost every other shop carries Choice Kratom which prices 100g powder at $35-40. Choice Kratom also sucks. Here you can get 100g of better quality stuff for $20. They also have the typical smoke shop stuff as well.

I really like it here! Top notch stuff

Justus Curry

Justus Curry

πŸ‘ πŸ‘Ž 😐
Best Vape Shop Great Owner Remodel Lounge Premium Juice Customer Service

Hands down the best vape shop in Albuquerque! The New Owner is a great guy he has flipped the place around with a remodel and adding a lounge definitely a great place to hangout! They also have the best prices on juice being the only place that sells premium juice from labs and not the nasty house blends everyone in Albuquerque does! Make sure to make this vape shop your primary the owner takes care of his customers!!

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Volcano Smoke & Vape Shop Hours

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday