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Review of Midtown Smoke & Vape Shop

A one-stop-shop for all your smoking and vaping needs!

Midtown Smoke & Vape Shop is a tobacco, cigar, and gift shop located in Reno, Nevada. The shop offers a wide variety of smoking and vaping products, including pipes, bongs, e-cigarettes, e-liquids, and more. The shop is open seven days a week, from 8:00 am to midnight on weekdays and until 1:00 am on weekends.

Products and Services

The shop offers a vast selection of smoking and vaping products, including:

  • Pipes
  • Bongs
  • E-cigarettes
  • E-liquids
  • Kratom
  • Tobacco
  • Cigars
  • Gift items

The shop also offers a variety of services, including:

  • In-store shopping
  • Quick visit planning
  • Wheelchair accessible entrance and parking lot
  • NFC mobile payments

While the shop does not offer delivery services, customers can enjoy a quick and easy shopping experience in-store. The knowledgeable and friendly staff are always available to help customers find the products they need.

Customer Reviews

Midtown Smoke & Vape Shop has received mixed reviews from customers. While some customers have praised the shop's selection and knowledgeable staff, others have criticized the shop's prices and customer service.

One customer wrote, "Very friendly and knowledgeable staff. Great selection." Another customer wrote, "By far the best selection I've seen in Reno. Pretty much everything I could ever ask for in a smoke shop."

However, some customers have criticized the shop's customer service. One customer wrote, "I'm not a fan of being followed, especially when I'm not dressed in a manner which would provoke it." Another customer wrote, "The cashier only asked for my ID out of 5 white teens that bought alcohol and vapes. I was confused on why only card me and NOT the 5 teens who went 1 after another buying vapes and alcohol."

Overall, Midtown Smoke & Vape Shop is a great place to shop for smoking and vaping products. The shop offers a vast selection of products and knowledgeable staff to help customers find what they need. However, customers should be aware of the mixed reviews regarding customer service and pricing.

From the business

"Smoke shop vape Kratom puff bar disposable"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Midtown Smoke & Vape Shop Reviews - 50

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
WithWil

WithWil

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Racial Profiling

I thought I had done a review on this place before... apparently it's didn't post, so I'll write it now. I came to this place with my mom one night and while we did think it was cool that it has a bunch of stuff, I'm not a fan of being followed especially when I'm not dressed in a manner which would provoke it. As anyone who reads my reviews can see, I'm big on the customer experience and costumer service in general. So if they didn't follow us around the place, it'd be a place I'd stop by or even recommend. However, we noticed we were being followed throughout the store and I'll never be back. It's weird because we were the only people being followed and the only melanated customers in there as well. It's ridiculous. If you don't care about companies that do things like this, enjoy.

Joanna D.

Joanna D.

πŸ‘ πŸ‘Ž 😐
Overpriced Great Selection

Overpriced, then again everything is nowadays.

In all fairness there is a great selection. I agree everything costs an arm, a leg, foot and hand now lol.

Andrea Weakland

Andrea Weakland

πŸ‘ πŸ‘Ž 😐
Rude Staff Poor Customer Service

So yesterday going into this smoke shop we were followed the whole time inside looking at the pipes,bongs and just everything as I’m about to ask to see a pipe he looks and said we only where to have 5 mins to look at area. Then ask if I wanted the a dragon pipe right after saying this. I did so badly want that one and two others but told him no cause I didn’t like how rude he was.

Starla Knudson

Starla Knudson

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Staff Great Selection

Very friendly and knowledgeable staff. Great selection.

Montoya Williams

Montoya Williams

πŸ‘ πŸ‘Ž 😐
Wide Variety of Products

They got damn near ANYTHING you need

John Schutz

John Schutz

πŸ‘ πŸ‘Ž 😐
Good Service Helpful Staff Wide Selection

Any time I need something and I'm in the area this is where we go. They always have what we're looking for, and if by chance they don't, they have substitutes. The guys working there are cool, respectful, and honest. Good atmosphere. And if you have any questions they have your answers.

Rosalinda Hagen

Rosalinda Hagen

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Lost Business

they are ghetto . Went there during hot August nights and there was a sign on the door be back in 5 min. I waited 2o min. and they still didn't open. I watched over a dozen people that also just left. They lost a lot of business. Too bad for poor judgement on a business.

Peri Denzel

Peri Denzel

πŸ‘ πŸ‘Ž 😐
Racial Profiling Unfair Treatment

If you're African American they will ask for your ID. Been to this store a few times. Tonight I noticed the cashier only asked for my ID out of 5 white teens that bought alcohol and vapes. I was confused on why only card me and NOT the 5 teens who went 1 after another buying vapes and alcohol... I asked him why and he just said because he has the right. Does he have the right to do that? I'm a 30 year old black man with a beard, these teens had on kid clothes and glasses!

Jayna Suesue

Jayna Suesue

πŸ‘ πŸ‘Ž 😐
Reasonable Prices Good Selection Great Service

Dying for a puff bar that wasn’t trying to surcharge.
This spot got everything and isn’t closing like a babies bedtime. He made sure we tested it before we walked out those doors. Definitely would come here regularly if we lived up here.

Haily Hergerger

Haily Hergerger

πŸ‘ πŸ‘Ž 😐
Great Selection Knowledgeable Staff Smoke Shop Alcohol

By far the best selection I've seen in Reno. By far, you wanted they have it. Stuff always knows what to locate specific items, I like going into a store asking for what I want and they know what I'm talking about. Pretty much everything I could ever ask for in a smoke shop. They have booze too

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Midtown Smoke & Vape Shop Hours

  • Monday 8 AM to Midnight
  • Tuesday 8 AM to Midnight
  • Wednesday 8 AM to Midnight
  • Thursday 8 AM to Midnight
  • Friday 8 AM to 1 AM
  • Saturday 8 AM to 1 AM
  • Sunday 8 AM to Midnight