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3.6

35 reviews
Tobacco shop
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Review of Grover Smoke Shop & Vape

Grover Smoke Shop & Vape is a tobacco shop located in Omaha, Nebraska. The shop offers a variety of tobacco products, including cigars, cigarettes, and vape juice. The store is open seven days a week, with hours from 9:00 AM to 11:00 PM Monday through Saturday and from 10:00 AM to 10:00 PM on Sundays.

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store offers in-store shopping, but delivery is not available. The shop is known for its friendly staff, who are knowledgeable about the products they sell and always willing to help customers find what they need.

Customers have praised the shop for its consistently high-quality products and friendly staff. One customer said, "I've been going here for a few years now. Sure there are other shops out there, but this is the only one with consistently quality products and the friendliest staff. I haven't stopped going here and I don't see myself stopping anytime soon."

The shop offers a variety of payment options, including debit cards, credit cards, and NFC mobile payments. Customers can also take advantage of the shop's quick visit option, which allows them to get in and out of the store quickly.

While most customers have had positive experiences at Grover Smoke Shop & Vape, some have had negative experiences. Some customers have reported that the shop's humidification in the humidor is poor, resulting in dry cigars. Others have reported that the shop's prices are higher than other tobacco shops in the area.

Overall, Grover Smoke Shop & Vape is a popular tobacco shop in Omaha, known for its friendly staff and high-quality products. While some customers have had negative experiences, most have had positive experiences and continue to shop at the store regularly.

From the business

"Your Hometown one stop shop for all of your Tobacco and Vape needs!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Grover Smoke Shop & Vape Reviews - 35

3.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
colin hicks

colin hicks

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inaccurate Signage

Came at 12:20 and the open sign was on. Door was locked with a sign that said back in five minutes. Waited 20 min and left. At least be accurate with how long you will be gone so people like me don’t waste their time actually thinking you will be back in 5min

Joe Stout

Joe Stout

πŸ‘ πŸ‘Ž 😐
One Stop Shop Good People Custom T-Shirts Hoodies Tobacco Liquor Parking Lot Hangout

Come on in one stop shop good people get yourself a t shirt made with whatever you want hoodies rep your squad in style I'll always go here first for any tobacco or liquor needs you'll probably see me in the parking lot kickin' it with some friends. πŸ’―πŸ’―πŸ’―πŸ’―

Wyatt β€œlp” Pentis

Wyatt β€œlp” Pentis

πŸ‘ πŸ‘Ž 😐
Quality Products Friendly Staff

Ive been going here for a few years now. Sure theres other shops out there, but this is the only one with consistently quality products and the friendliest staff. I haven’t stopped going here and i dont see myself stopping anytime soon

Nichole Johnston

Nichole Johnston

πŸ‘ πŸ‘Ž 😐
Great Prices Discounts Convenient

I come here often. They have really great prices and always offer me a discount on n higher oriced items. Selection and variety is a ok so always great. I enjoy the convenience of being able to do one everything I need in one spot.

Jeff Keefe

Jeff Keefe

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inconvenient

Here at the shop, door is locked. Sign says they're open. No one answered the phone when I called. Web site says they're open. All the lights are on. Kind of hard to do business with the doors locked. Oh look another customer that can't get the in. Very disappointed.

Ryan Townsend

Ryan Townsend

πŸ‘ πŸ‘Ž 😐
Poor Humidification

Always friendly staff. Decent selection of cigars. But the humidification in the humidor is horrible ...sticks are always dry as hell and have white dust of some sort on all of them

Gina Love-Aguilar

Gina Love-Aguilar

πŸ‘ πŸ‘Ž 😐
Helpful Staff Knowledgeable Patient Effective for Insomnia

The young man behind the counter was very helpful, knowledgeable, and patient with me, an old lady of 61 years, coming in asking about chocolate Delta 8 THC for treating insomnia. He patiently explained the dosing. He also told me that other customers take Delta 8 for insomnia as well and swear by it.

I know I swear by it. I used to stay up all night every night. Now, with Delta 8, I sleep like a baby every night.

Rilea Barber

Rilea Barber

πŸ‘ πŸ‘Ž 😐
Great Customer Service Wide Selection Reasonable Pricing Recommend

of all the shops in omaha, this one is by far the best. i know all of the employees, and they know me when i come in. they always converse with you and make you feel welcome. theres a lot to choose from as far as vape juices and disposables go. pricing is super nice too. the owner is great as are the employees. definitely recommend

William Hooker

William Hooker

πŸ‘ πŸ‘Ž 😐
Great Service Cool Place Good Business

Just doing an update. Let me just say this place is cool. Sam is a very good man who is funny and knows how to do business. I will alway be going here as long as he is there. Service is great. If you want a great smoke shop to go to this is the one!

Jennifer Schejbal

Jennifer Schejbal

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Great Customer Service Quality Products

Every1 is so nice and friendly,always willing to satisfy the customers needs!! Love this place! BEST VAPE SHOP IN OMAHA!! They're all super friendly and patient. They are also very helpful if you buy a vape that just isn't working right,which is very rare,but either way they'll help you and go out of their way to replace the vape or any problem!! Thank you guys for all you do!! #LOYALCUSTOMER !!

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