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Review of Franklin Smoke Shop

Franklin Smoke Shop: Your One-Stop Shop for All Your Smoking Needs

If you are looking for a tobacco shop that offers a wide range of smoking products, Franklin Smoke Shop is the perfect place for you. Located at 24 E Central St, Franklin, MA, this shop has been serving the community for years and has become a go-to destination for smokers and vapers alike.

Product Selection

Franklin Smoke Shop offers a wide range of smoking products, including cigarettes, cigars, tobacco, pipes, hookahs, e-cigarettes, and vaping supplies. They also have a great selection of glassware, including bongs, dab rigs, and other smoking accessories. Whether you are a beginner or an experienced smoker, you will find everything you need at this shop.

Service Options

Franklin Smoke Shop offers in-store shopping for customers who prefer to browse and purchase products in person. They also have a quick visit option for customers who are in a hurry and need to make a quick purchase. Unfortunately, they do not offer delivery services at this time.

Accessibility

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The staff is always willing to assist customers with disabilities and make sure they have a comfortable shopping experience.

Hours of Operation

Franklin Smoke Shop is open seven days a week, with extended hours. They open at 8:00 am and close at 9:00 pm from Monday to Saturday. On Sundays, they open at 9:00 am and close at 9:00 pm. These extended hours make it convenient for customers to shop at their convenience.

Customer Service

The staff at Franklin Smoke Shop is knowledgeable, friendly, and always willing to help customers find what they need. They are happy to answer any questions you may have about their products and provide recommendations based on your preferences. Customers have praised the staff for their excellent customer service and willingness to go above and beyond to ensure customer satisfaction.

Pricing

Franklin Smoke Shop offers competitive pricing on all their products. Customers have noted that their prices are reasonable and often lower than other tobacco shops in the area. They also have a rewards system in place that allows customers to earn points for every purchase they make, which can be redeemed for free products.

Final Thoughts

If you are looking for a tobacco shop that offers a wide range of smoking products, excellent customer service, and competitive pricing, Franklin Smoke Shop is the perfect place for you. With their extensive selection of smoking products and accessories, knowledgeable staff, and convenient hours of operation, this shop is a must-visit for smokers and vapers in the Franklin area.

From the business

"Now Open! Franklin Smoke Shop. Vape, Cigars, Smoking Accessories, Glass, Butane, Vaporizers, E-Cig. Pipe Tobacco and Much More. You will find everything you need from the latest Hookah Flavors, Grinders, Zippo Lighters, Cleansers, Ash Trays, Detox, Snoop Dog GPRO 2.0!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Franklin Smoke Shop Reviews - 79

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Victoria Basiner

Cute and quiet, friendly cashiers. Lots of selections

Michael Parrella

Michael Parrella

πŸ‘ πŸ‘Ž 😐
Affordable prices Friendly staff Clean and organized store Reward system

This is my go-to store for vape juice and filters. Franklin Smoke Shop has by far the best prices for these items compared to surrounding stores. The store clerks are very friendly and courteous, and the store is always clean and well organized. They also have a pretty decent rewards system in place so I can get a free juice or filter once in a while.

B K

B K

πŸ‘ πŸ‘Ž 😐
Excellent Service Great Prices Comfortable Environment Helpful Staff Good Selection

Nas and Derek do an excellent job in making sure my experience at the shop goes smoothly. Great prices, great selection, and a comfortable environment make it very easy for me to stop by after work and classes. Derek was more than happy to answer all my questions regarding product and pricing. They definitely have earned a lifetime customer and with pleasure I will continue to shop here! Also great cigar selection as well, and cheap prices on glass and tobacco. You guys rock!

-Ben

Maniacman2030

Maniacman2030

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Great Selection Repeat Customer

Nas and Derek are two awesome guys. They're willing to step you through things and answer questions. I've been a repeat customer there for over a year now and I can't see myself going to a different smoke shop anytime soon. It's amazing how in other shops, the employees don't know much about their products and FSS is a nice change of pace. The place might look small, but they're big on selection.

Merrick McGrath

Merrick McGrath

πŸ‘ πŸ‘Ž 😐
Great staff Helpful Knowledgeable

Great staff. I don't know who said they didn't care about customers or thier questions because when I go in I'm clueless as to what I'm looking for and they always voice thier option on what is the best product for both lowest buck and higher. For instance, I went in looking for a dry herb pen and the was told the nest on the market and the best for how much I could afford as well as what each one did and they even went into detail to explain features. I actually got to take a closer look at a few which was pretty cool

Denver Ribeiro

Denver Ribeiro

πŸ‘ πŸ‘Ž 😐
Helpful Staff Knowledgeable Good Customer Service

Love this smoke shop. They have always helped me whenever I get in and the people are super nice. I would recommend this store to anyone who wants to buy a new vape and has no knowledge because the guys inside explain everything in detail.

Andy Nemeth

Andy Nemeth

πŸ‘ πŸ‘Ž 😐
Expensive Poor Quality Products Unknowledgeable Staff

Following the change in ownership, the quality of the products and staff have decreased tremendously. Butane is needlessly expensive here. It's convenient to have something local, but it's pretty clear that the staff have very little practical knowledge of what they're selling.

Fabianna Sari

Fabianna Sari

πŸ‘ πŸ‘Ž 😐
High Quality Inventory Great Customer Service Top Line Ejuice

SEE BELOW for UPDATE

Love seeing how this shop has evolved! There is a new owner & manager. They are steadily taking this smoke shop to the next level. The quality of their inventory has increased, they carry high quality mods & pod systems for the beginning vaper to the most advanced. They even carry the 1st DNA pods system from Lost Vape (which I just bought). The customer service is incredible & they carry a vast array of top line ejuice. Ive been vaping for 5+yrs & they are my GO TO shop for anything vape. Stop on and check them out...i guarantee you won't regret it!

UPDATE: Seeing how my review was two years ago I just wanted to throw a quick update out there. This place just gets better and better the glass they carry has evolved past expectations. They’ve really stepped up their game. They carry cotton for ur RDA, Vapes ( both subohm & Pod) coil’s & some of the most up-to-date best subohm tanks out there! Stop by and check them out tell them I sent u ... u won’t be dissapounted

Cameron Kernizan

Cameron Kernizan

πŸ‘ πŸ‘Ž 😐
Rude Staff Poor Customer Service

The older middle eastern man is the most ignorant, rude person I have ever met. He answers the phone rudely. I asked for a price and he says β€œI’m with costumers everything’s a different price bye” WE are customers too! Even when coming into the shop he is rude. Arrogant. And can’t be bothered with simple questions about the products they sell. Everyone complains about him yet he still works here. This is not about race either I am just describing him because he wears no name tag. I myself am a minority. The other young guy that works on sundays is the sweetest most caring guy who will help you find whatever you need and even explain to you facts about the products you’re buying.

A

A

πŸ‘ πŸ‘Ž 😐
Great Prices Excellent Stock Friendly Staff Knowledgeable

I will encourage everyone who is local to visit this smoke shop. Prices and stock were great and Vance was the nicest associate I've had the pleasure of meeting and helped me quickly and was knowledgeable too all my questions.

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Franklin Smoke Shop Hours

  • Monday 8 AM to 9 PM
  • Tuesday 8 AM to 9 PM
  • Wednesday 8 AM to 9 PM
  • Thursday 8 AM to 9 PM
  • Friday 8 AM to 9 PM
  • Saturday 8 AM to 9 PM
  • Sunday 9 AM to 9 PM