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Review of JB Hawks Discount Tobacco and Vape

JB Hawks Discount Tobacco and Vape:

JB Hawks Discount Tobacco and Vape is a one-stop-shop for all your tobacco and vape needs. Located at 1211 Court St, Pekin, IL, this store offers a wide range of products at affordable prices. Whether you are a smoker or a vaper, you will find everything you need at JB Hawks.

The store is open seven days a week, with extended hours from 7:00 am to midnight from Monday to Saturday and from 10:00 am to 10:00 pm on Sunday. JB Hawks offers various service options, including curbside pickup and in-store shopping. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

JB Hawks Discount Tobacco and Vape offers a variety of tobacco products, including cigarettes, cigars, and smokeless tobacco. They also have a vast selection of vaping products, including e-liquids, mods, and accessories. The store has a knowledgeable staff that can help you find the perfect product for your needs.

JB Hawks also offers video gambling machines for those who enjoy playing games of chance. The gaming room is quiet, clean, and has a dedicated exit in the back for smokers. The store also offers small snacks, free cans of soda, and often hot fresh pizza or some other yummy food for free.

While JB Hawks Discount Tobacco and Vape has received mixed reviews from customers, most of them appreciate the store's reasonable prices and the helpfulness of the staff. Some customers have complained about the unprofessional behavior of some employees, but others have praised the store's customer service.

If you are looking for a store that offers a wide range of tobacco and vaping products at affordable prices, JB Hawks Discount Tobacco and Vape is worth checking out. With its knowledgeable staff and various service options, this store can help you find the perfect product for your needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store shopping

JB Hawks Discount Tobacco and Vape Reviews - 111

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rayick Taylis

Rayick Taylis

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Wrong Order

I've been a loyal customer for year's. The prices are cheaper than anywhere else. Normally the staff is very polite. Today on the other hand was very different. I went through the drive thru and ordered 4 packs of Lucky Strikes. The total was high than I expected, but I paid anyway. Then she handed me 4 packs of Marlboros. I said oh "that's why the price was higher I asked for Lucky Strikes" I wasn't rude I was actually smiling about it. Until she rudely said "you said Marlboros". I have worked in retail for a long time and one thing you never do is contradict what a customer just said. It is after all thier mouth that just said it. Maybe if she wasn't preoccupied by the conversation she was having with someone in the store or messing with her phone that was in her hand.... She might have gotten it right. She did offer to fix it, by I was already put off by the ordeal that I left.

Brian Goodin

Only had a phone conversation with them but they were helpful in answering my question. Very polite.

Melissa Imhof

Great staff, prices are reasonable, and they have quite an assortment of tobacco products.

check the scedie

check the scedie

πŸ‘ πŸ‘Ž 😐
Unprofessional Confrontational

One lady is very good but the other has stopped and confronted me/us about a problem that he has with my friend. Friend has also been vaguely threatened by him. Im sure business is good for others but personally wont be giving this JB my business anymore. Completely unprofessional.

Tia Titanic

Tia Titanic

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Customer Service Quality Products

The people here are really great. Staff have helped me after I bought boxes of brown vape liquid in my Vuse pods instead of them being clear juice, how they should be (mostly a temp or sun exposure issue that can happen in shipping). As frustrated as they were too a couple times, they helped fix the issue overall to their best dedicated ability. I very much appreciated that & so does my wallet, lungs, & taste buds. L

Crystal Hunt Beebe

Crystal Hunt Beebe

πŸ‘ πŸ‘Ž 😐
Helpful Employees Lack of Product Variety

Employees are very helpful the only issue that I've had was they tend to not have the coils that fit my vape that I had purchased there. You'd think they'd carry the accessories for the products they sell

Tyson Howell

Go for the video gambling but its ok not my favorite place

Talitha Smith

Talitha Smith

πŸ‘ πŸ‘Ž 😐
Rude Staff Inconsistent Product Quality

Please keep up w your kratom so i don't have to go to creve coeur all the time. The other night the girl was rude. I'm a loyal customer. I come weekly. Please do better or I'll be forced to go to mobil next door and get it.

Randy β€œPimpin” Drowns

Better prices than all the gas stations in the neighborhood

Jeni Wagner

Jeni Wagner

πŸ‘ πŸ‘Ž 😐
Great customer service Variety of items Drive-through service Video gaming machines Clean gaming room Free snacks and drinks Weekly prize giveaway

JB Hawks is AWESOME!! They have ALWAYS had my cigarettes and my husband's rolling tobacco and tubes in stock. They also have a variety of other items. It's nice to look at and/or try out from time to time. Even cooler, they have a drive through and video gaming machines! The gaming room is WONDERFUL. It's quiet and very clean. It's for a fireplace which adds to the ambiance. It also has a dedicated exit in the back just for smokers to step out for a smoke when gambling that is fenced in for security. They also offer small snacks (candy, trail mix, etc ), free cans of soda, I THINK $1 bottles of beer, and often hot fresh pizza or some other yummy food...FOR FREE! It's ALWAYS super clean, well stocked, and the staff are a bunch of ROCK STARS!! Oh yeah, and every Tuesday you can check your receipt numbers from the past week to a randomly drawn number and could win AT LEAST $50!! It's been OVER $700 before!!! Overall, THE BEST place in town for tobacco, lottery, or video gaming, AND CUSTOMER SERVICE.hands down!!

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JB Hawks Discount Tobacco and Vape Hours

  • Monday 7 AM to Midnight
  • Tuesday 7 AM to Midnight
  • Wednesday 7 AM to Midnight
  • Thursday 7 AM to Midnight
  • Friday 7 AM to Midnight
  • Saturday 7 AM to Midnight
  • Sunday 10 AM to 10 PM

Location