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Review of JB Hawks Discount Tobacco and Vape

JB Hawks Discount Tobacco and Vape:

JB Hawks Discount Tobacco and Vape is a tobacco shop, cigar shop, discount store, gambling house, lottery retailer, and vaporizer store located at 205 E Morton Ave # 1, Jacksonville, IL 62650. The store is open from 6:00 AM to 1:00 AM from Monday to Saturday and from 9:00 AM to 1:00 AM on Sundays. The store offers a wide range of tobacco products, cigars, and vaping supplies. The store is known for its affordable prices and friendly staff.

The store offers a variety of services such as in-store shopping and quick visits. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store accepts debit cards, credit cards, and NFC mobile payments.

Customers can find a variety of tobacco products, including cigarettes, cigars, and chewing tobacco. The store also offers a variety of vaping supplies, including e-cigarettes, e-liquids, and vaping accessories. The store has a wide selection of flavors and brands to choose from.

The store also has a gaming section, where customers can play slot machines. The gaming section is well-maintained, and the store offers free drinks to customers who are playing. The store also holds a weekly drawing based on receipt numbers, giving customers a chance to win a $500 jackpot.

The store has received mixed reviews from customers. Some customers have praised the store's friendly staff and affordable prices. Customers have also appreciated the store's wide selection of tobacco products and vaping supplies. However, some customers have complained about the store's customer service, with some customers stating that the staff was rude to them. Some customers have also complained about the store's gaming section, stating that it can cause long waits for other customers who are just trying to make a purchase.

Overall, JB Hawks Discount Tobacco and Vape is a great place to find affordable tobacco products and vaping supplies. The store has a wide selection of products and a friendly staff. However, customers should be aware of the store's gaming section, which can cause long waits for other customers.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

JB Hawks Discount Tobacco and Vape Reviews - 134

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Robin blacketer

Robin blacketer

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Friendly Staff Customer Service Product Quality

Prices are not too shabby just I got some things there that I wasn't too happy with because of the manufacturer not them. They tried to help as much as possible and are the friendliest bunch of people. The only reason why it is 3 star's is the manufacturer screw up otherwise they deserve 4 1/2 star's 😁

Susie Dalton

Great place. Great staff… excellent supply with many vape flavors and brands to choose from.

Emily Moore

staff was very rude to me for no reason

Drake Williams

Drake Williams

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Poor Customer Service Communication Barrier Unprofessional Behavior

Today November 6 5:45pm whoever your male employee working during that period needs training how to approach a deaf customer properly without having to approach with a negative vibe. I understand that one customer dont make any difference since the store is busy anyway but ill never spend my money on this place again after being turned off and didn’t understand that i do not understand him with mask on communication barrier gave me a mask with a nasty approach i walked out in a heartbeat

Kao Organ

Kao Organ

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Reasonable Prices Clean Store Good Customer Service Great Hours of Operation Improved Selection Fun Gaming Section

Staff is for the most part very pleasant. Most of them have a good amount of knowledge about the smoking "utensils" that they have for sale. ms renee is of course my fav familiar smile. Tobacco products are the best priced in town that I have personally found (which I would expect in a tobacco store). The gaming section is nice, well maintained, serving free drinks with play, oh and yes, a mask is definitely required in this section which they will provide, if and only if you are playing machines. If your wanting to use the restroom either have a mask with you or plan on pretending that you are going to throw a few bucks in bc one will not be given if you tell them that you need it simply to go potty! As far as the entire store goes it is very clean, overall customer service is on point, their hours of operation are great, 5 or 6 am to 1am. Their glass smoking selection has immensely improved over the last year. And the drawing, based off of your receipt number that is held every Tuesday is definitely an added perk. Now... If only I could win that 500 jackpot at least once!

Carol Cole

Carol Cole

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Knowledgeable Staff Friendly Staff Great Business Practices Fun for Customers

Good shop with knowledgeable and friendly staff!! Also really like their weekly drawing. Great to keep business flowing and fun for the customers!

Samantha Sampson

Just a great place to play slot's and get cigarettes

Dixie Crays

Dixie Crays

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Appreciative

I love every single person I have ever came in contact with!!!! They are extremely helpful and very polite!!!! They always have a smile on their face and are always there to help!!!! I always look forward to seeing them and giving them a hug!!!! I love all of you and appreciate the people you are !!!! Thanks for being my friend!!!!!! Love you all so very much and appreciate all your help ❀

Honest Reviews

Honest Reviews

πŸ‘ πŸ‘Ž 😐
Friendly Staff Fast Service Helpful Good Deals Reasonable Prices

Friendly staff and fast cashier's. They always ask if there is anything they can help with . They also point out what's on sale so you can get better deals. Prices aren't bad either.

Raymond Willis

Great customer service.

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JB Hawks Discount Tobacco and Vape Hours

  • Monday 6 AM to 1 AM
  • Tuesday 6 AM to 1 AM
  • Wednesday 6 AM to 1 AM
  • Thursday 6 AM to 1 AM
  • Friday 6 AM to 1 AM
  • Saturday 6 AM to 1 AM
  • Sunday 9 AM to 1 AM