Search
Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights Logo

Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights

4.7

92 reviews

Review of Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights

Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights:

Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights is a tobacco shop, hookah store, and vaporizer store located in Kennesaw, Georgia. The store offers a wide variety of smoking and vaping products, including hookahs, vaporizers, e-cigarettes, and more.

The store is open seven days a week, from 10:00 AM to midnight on weekdays and until 11:00 PM on Sundays. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers free Wi-Fi for customers.

Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights is LGBTQ+ friendly and offers a quick visit for customers who are in a hurry. The store accepts various payment methods, including checks, debit cards, credit cards, and NFC mobile payments.

The store has received positive reviews from customers who appreciate the knowledgeable and friendly staff. Customers have praised the customer service provided by the staff, with many mentioning specific employees who went above and beyond to help them.

While some customers have had negative experiences with the store, the majority of reviews are positive. Some customers have complained about the prices of certain items and the limited availability of the store's rewards program. However, many customers have praised the store's selection of products and the cleanliness of the store.

Overall, Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights is a great option for customers looking for a wide variety of smoking and vaping products. The store's knowledgeable and friendly staff make for a positive shopping experience, and the store's accessibility and amenities make it a convenient choice for customers in the Kennesaw area.

From the business

"Tuscan Heights Cloud 9 Smoke & Vape Co. Your favorite smoke shop near me. We offer everything from exotic soda, to affordable glass pieces, high end glass, dab rigs, water pipes & hand pipes such as Illadelph glass, Toro glass and a great selection of exclusive heady glass along with Kratom, CBD, ecigs, Vape Juice and Vapes, and a large Hookah selection. Stop in and try the popular doctor formulated CBD by Long Beach Hemp Co."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights Reviews - 92

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ryan Godhigh

Ryan Godhigh

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Knowledgeable Staff

Kirk and Jacob are the reason i go to this store. The customer service is top tier and Jacob always goes out of his way to help me. Kirk knows his products too, anytime i have a question, always there to lend a helping hand.

Joshua Farina

Joshua Farina

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Good Service Recommend to Friends

Came into this location a couple of days ago and had a wounded full experience. Came back when I got paid I was helped by Ryan and Jackson and they are very patient and knowledgeable about the product would recommend my friends to come here.

Catherine M Dobbs

Catherine M Dobbs

πŸ‘ πŸ‘Ž 😐
Helpful Staff

The guys and dolls working at your Acworth Ga location deserve a raise above what they are paid. They want up and beyond helping me find and info.
Thanks Cat

Leonardo Pedraza

Huge variety of stuff y’all , these people will take care of you .

Jeff Keeling

Jeff Keeling

πŸ‘ πŸ‘Ž 😐
Professional Experience Knowledgeable Associates Best Selection Exclusive Products

Been shopping with C9 for years, if you want a professional experience. Come here. All associates are extremely knowledgeable on all their products. Not to mention they have the best selection. Only place in the state to get headys, first shop to bring mothership to Georgia. CLOUD 9 GANG

Brad Pearson

Brad Pearson

πŸ‘ πŸ‘Ž 😐
Discrimination Poor Customer Service

I talk to an employee about getting a job there and he said they were hiring just like the brochure said. There was another employee behind me that was shaking his head no when I asked about the job. So the employee changed what he was saying that they aren’t hiring. I feel discriminated against due to the one employee shaking his head no which made the other employee change his story that they weren’t hiring. I have spent a lot of money here only to be disqualified from a job because an employee was judging me

Ashley Brooke

Ashley Brooke

πŸ‘ πŸ‘Ž 😐
Great Experience

I've been a customer for Cloud 9 for ten years. And they are doing fantastic. I've frequented many locations in GA with great experience!

Derrick Le

Kirk, Jacob, and Emma were total pros!! came in looking for a glass piece and they were super helpful about it :)

Ashly Ellis

The staff members always provide quick and informative help with every visit. Favorite vape store this far!

Matthew Preyer

Matthew Preyer

πŸ‘ πŸ‘Ž 😐
Knowledgeable staff Customer satisfaction Welcoming to newbies Helpful management

Knowledgeable staff of cool people who care about their company and customer satisfaction. Super welcoming to vape newbies. Had an issue with one of their products in the first week I had it. Management was super helpful and willing to work with me.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights Hours

  • Monday 10 AM to Midnight
  • Tuesday 10 AM to Midnight
  • Wednesday 10 AM to Midnight
  • Thursday 10 AM to Midnight
  • Friday 10 AM to Midnight
  • Saturday 10 AM to Midnight
  • Sunday 10 AM to 11 PM