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Review of ART OF SMOKE GALLERY & SMOKESHOP

ART OF SMOKE GALLERY & SMOKESHOP is a unique business that offers a variety of products and services to its customers. This establishment is located at 2814 E Bearss Ave, Tampa, FL 33613, and is open seven days a week. The shop is a combination of a tobacco shop, art gallery, glass shop, hookah store, and vaporizer store.

The store offers a variety of products, including tobacco, cigars, cigarettes, hookahs, vaporizers, and e-cigarettes. Customers can also find a wide range of smoking accessories, such as pipes, rolling papers, lighters, and ashtrays. The store also has a selection of art pieces and glassware that are available for purchase.

The store's hours are from 10:00 am to midnight from Monday to Saturday and from 10:00 am to 11:00 pm on Sundays. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also accepts credit cards and NFC mobile payments.

The store's staff is knowledgeable and friendly, and they are always willing to help customers find the products they need. Customers have praised the staff for their excellent customer service and product knowledge.

Customers can choose to shop in-store or have their purchases delivered. The store offers a quick visit option, which is perfect for customers who are in a hurry.

While the store has received some negative reviews, the majority of customers have had positive experiences. Customers have praised the store's selection of products, competitive prices, and excellent customer service.

If you are looking for a unique shopping experience, then ART OF SMOKE GALLERY & SMOKESHOP is the place to go. With its wide range of products and services, knowledgeable staff, and convenient location, this store is a must-visit for anyone looking for smoking accessories, art pieces, or glassware.

From the business

"Vapes & Smoke Shop Lost Mary Disposables HQD disposables E&B Disposables Fume Disposables Smoke shop Water pipes Vape Shop Hookah Scientific Glass Vape juice Disposables Juul Terp Slurpers Quartz bangers Raw Cartridge Vape Batteries Hemp Delta 8 Pax Puffco Grinders Ash trays Rolling Trays Cigarettes Salt Juice E-Juice Disposable Vapes Wraps - Blunts - papers - cones"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

ART OF SMOKE GALLERY & SMOKESHOP Reviews - 379

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Birtannica Robinson

Birtannica Robinson

πŸ‘ πŸ‘Ž 😐
Convenient Great Customer Service Knowledgeable Staff

Art of Smoke is my number one shop. Convenient hours and close to home. I love the point system. And Jay is always welcoming and happy, which makes for a great shopping experience! Also he’s real respectful and knows what he’s talking about.

Shannon Sanchez

Shannon Sanchez

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Service Promotions

Jocelyn and Ryan in the Tampa location are super helpful. They let us know the promos going on, were attentive and fast with service! Will be shopping here again!

b6and3n

b6and3n

πŸ‘ πŸ‘Ž 😐
Great Customer Service New Vapes

Ryan helped me find a new vape today, I’ve never had one of them before a new brand that came out and I’m loving it! Definitely visit art of smoke for great customer service and new vapes

Kaci Winchell

Harrison and Josh are very knowledgeable and always happy when I stop in! I love coming here for all my vape needs.

Dominique Cummings

Dominique Cummings

πŸ‘ πŸ‘Ž 😐
Great customer service Good recommendations

Walked in and immediately was excited to see all the different flavors of nicotine they had. Great customer service and have good recommendations!

Elannie Mangual

Elannie Mangual

πŸ‘ πŸ‘Ž 😐
Convenient Great Customer Service Reward System

Art of Smoke is my number one shop. Convenient hours and close to home. I love the point system. And Harrison is always welcoming and happy, which makes for a great shopping experience!

Brennan Salvado

Brennan Salvado

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Knowledgeable Staff

I absolutely love this store and Harrison is hands down one of the nicest people I’ve ever met. He always makes amazing suggestions and has tons of knowledge on all the products! Super impressive 10/10 would recommend! Thank you!

C. Priestley Craig

C. Priestley Craig

πŸ‘ πŸ‘Ž 😐
Defective product Poor customer service Counterfeit product

Purchased β€œPuffco” atomizer from this store, that causes the light on my puffco to flash indicating a short circuit. Meaning I purchased a defective or possibly counterfeit product, the product I purchased was not sealed leading me to believe it may have been tampered with. I attempted to return the item and they refuse to resolve the issue. I was able to acquire a new atomizer and it’s works perfectly. Soooo shame on ArtofSmoke for not making this right for a customer! Along with being extremely rude and disrespectful! I Would not recommend this store or any affiliated stores. SMH

REPLY TO SHOP COMMENT-
The response below, to my first comment is very similar to how I was treated when I visited the store. I was blamed for this issue and forced to try and resolve it for myself. Combative, argumentative, and not taking accountability are words that come to mind. It would have saved us both sometime if you would have made this right and handled the warranty with Puffco. It would have been easier to keep me as a loyal customer, than try to convince the world that you are right and not the Customer…… **Warning**Just make sure you know who you are doing business with, if you absolutely have to visit this store. Otherwise run!! Checkout the post below to see the stores response and excuses! You will get the Vibe I’m referencing.

Kevin Miller

Kevin Miller

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Limited Stock

Just stopped by tonight for a new coil. The girl at the counter helped me right away and she was nice. The experience and expertise demonstrated tonight was on par with a convenience store/gas station selling Phillip Morris.
I asked for a coil for my device and requested the higher resistance of the two options your shop carries. After a few minutes of googling, salesperson reached in a bin and began comparing against resources. Then reached in a similar bin and offered both as a solution... because they will both work...

Do y'all remember what vaping is all about? Personalization. I ain't going to some gas station for a cheap fix. I'd rather spend more time driving further to a decent vape shop than waste money on something I explicitly don't want.

Other associate helped me because associate A was trying to read coil inside of pod with a flashlight rather than just getting a paper towel and pulling it out.
While being helped by associate A, the
other was pushing product that has "been selling well" (while the passed few months supply has been limited) and I haven't had my favorite brands in stock for almost a year. I think the convenience is no longer worth my time here. there are another 2 shops that are just as close to my house.

Tucker Nix

Great prices and the best customer service. Highly recommend!

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ART OF SMOKE GALLERY & SMOKESHOP Hours

  • Monday 10 AM to Midnight
  • Tuesday 10 AM to Midnight
  • Wednesday 10 AM to Midnight
  • Thursday 10 AM to Midnight
  • Friday 10 AM to Midnight
  • Saturday 10 AM to Midnight
  • Sunday 10 AM to 11 PM

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