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Review of M Street Glass & Vape

M Street Glass & Vape: A One-Stop Shop for All Your Smoking Needs

M Street Glass & Vape is a tobacco and vaporizer shop located in Washington, DC. The shop offers a wide range of smoking products, including glass pipes, vaporizers, hookahs, and e-cigarettes. The shop is known for its friendly and knowledgeable staff, who are always ready to help customers find the perfect product for their needs.

Products and Services

M Street Glass & Vape offers a wide variety of smoking products, including glass pipes, vaporizers, hookahs, e-cigarettes, and smoking accessories. The shop also offers a selection of CBD products, including oils, tinctures, and edibles. Customers can choose from a range of brands, including Puffco, Yocan, and Storz & Bickel.

The shop offers in-store shopping, and customers can also take advantage of the shop's quick visit option, which allows them to get in and out of the shop quickly. The shop accepts debit and credit cards, making it easy for customers to make purchases.

Accessibility

The shop is located on the second floor of a building and is not wheelchair accessible. The shop does not have a wheelchair-accessible entrance or parking lot.

Hours of Operation

The shop is open from 10:00 am to 8:00 pm Monday through Friday. The shop is closed on Saturdays and Sundays.

Customer Reviews

M Street Glass & Vape has received mostly positive reviews from customers. Customers have praised the shop's friendly and knowledgeable staff, as well as its wide selection of smoking products. Some customers have also praised the shop's customer service, saying that the staff is always willing to help them find the perfect product for their needs.

While some customers have had negative experiences with the shop, such as difficulty reaching the staff by phone or issues with the quality of some products, these reviews are in the minority.

Final Thoughts

M Street Glass & Vape is a great option for anyone looking for a tobacco or vaporizer shop in Washington, DC. The shop offers a wide range of smoking products, and its friendly and knowledgeable staff are always ready to help customers find the perfect product for their needs. While the shop may not be accessible to all customers, those who are able to visit will find a welcoming and helpful environment.

From the business

"We are DC’s premier glass vaporizers and CBD shop. We offer water pipes, grinders, hemp rolling paper, bowls for tobacco, and bubblers"

Amenities

  • In-store shopping

M Street Glass & Vape Reviews - 427

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Veteran Rebuild

Veteran Rebuild

πŸ‘ πŸ‘Ž 😐
Bad Customer Service Poor Communication Unprofessional

While I wish I could say that I’ve been to the location, I can’t. I’ve called numerous times to see if they are actually open with Covid and not once do they answer the phone. Also, a company that doesn’t have a proper voicemail system to call customers back doesn’t sound much at all like a legitimate operation. They might be great if you’re actually able to get inside but if you don’t care enough about prospective clients, there’s not much else to say.

Alhanna Camacho

Alhanna Camacho

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Helpful Staff

Sam was literally the nicest person! We called ahead of time to make sure they were open and he was swift to help us out! Once we got there Sam was super attentive and helped us out a lot to find what we needed. Shout out this store and shout out that mans Sam!!!

If you’re traveling and in the area do yourself the favor and slide here.

Hunter Wolken

Hunter Wolken

πŸ‘ πŸ‘Ž 😐
helpful staff welcoming atmosphere great store design

The guys in the store were super chill and knew the answer to everything I asked them. Sam (one of the head staff members) was an amazing character and he has an amazing sense of respect or loyalty. The other workers in the store had a great vibe that truly made me feel welcomed. The inside of the store was really awesome and it made me feel like I was in my own house. If you don’t know whether you should go to the shop let me be the one to say that YES you SHOULD!!!

Alexander Angulo

Alexander Angulo

πŸ‘ πŸ‘Ž 😐
Great Customer Service Relaxed Atmosphere Good Conversations

I’m Peruvian and was my first time in DC, also my first time at an American smoke shop. I was not disappointed. Def would like to go back to the store.
It is a very cool place with a relaxed atmosphere. Great customer service and good conversations. Ahmad is very good at explaining and answering buyers questions, had a good talk too. (Left u guys my email)

Lindsay Brezler

Lindsay Brezler

πŸ‘ πŸ‘Ž 😐
Trustworthy Helpful Friendly Informative

They are SO nice here. Totally trustworthy and helpful! I came in with a vape I'd bought elsewhere and they helped me change the coil without pressuring me to buy anything. I ended up buying juice there though because they had exactly what I needed. I've come in twice now and both times they have been very friendly and informative!

mark white

mark white

πŸ‘ πŸ‘Ž 😐
Great Customer Service Friendly Staff Highly Recommended

This place has the best customer service hands down! They are so kind and loyal to me! Always treat me right and make me feel like family! Sam here is the best and is always helping me out! Please stop by and check this place out! I promise you will not regret it! If I could give them 10 stars I would!

Jacob

Great selection and nice staff! Entrance was hard to notice at first, but I found it after a moment.

Ibrahim Ayu

Ibrahim Ayu

πŸ‘ πŸ‘Ž 😐
Excellent customer service Highly recommended

Absolutely the best place to get your materials! Customer service is superb and I have always left as a satisfied client! Almost didn't want to leave a review so I could keep them to myself lol. Great business 5 STARS!

Samuel Johnson

Samuel Johnson

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff No Pressure Sales Clean Store Clear Pricing Customer for Life

If I could give them 10 stars I would. This place is amazing and there so knowledgeable. Never feel pushed into buying anything. Always willing to educate you on the product. Also very clean and clear display you know what you are buying also clear pricing. New found customer for life.

gisella salazar

gisella salazar

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Friendly Staff Reasonable Prices

I love this store. They got excellent customer services. Friendly and very helpful staff. They let you try different flavors & devices. Products are always in stock and reasonable prices. My #1 place to go :)

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