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Review of The Hotbox Smokeshop , Vape & Hookah Lounge

The Hotbox Smokeshop, Vape & Hookah Lounge: A One-Stop Shop for All Your Smoking Needs

If you're looking for a place to unwind and enjoy a smoke, The Hotbox Smokeshop, Vape & Hookah Lounge is the perfect spot for you. Located in Colorado Springs, this veteran-owned business offers a wide range of smoking products, including vaporizers, cigars, hookahs, and more.

A Welcoming Atmosphere

As soon as you step into The Hotbox, you'll be greeted by a friendly staff that is always ready to help. The lounge has a welcoming atmosphere that makes you feel right at home. The owners are known for their top-notch hospitality, and they make sure that every customer is happy and satisfied.

A Wide Range of Products

The Hotbox has an extensive selection of smoking products that cater to all kinds of smokers. Whether you're a beginner or an experienced smoker, you'll find something that suits your needs. The store has a vast collection of glassware, kits, and other smoking accessories that are of great quality. They also have imported goods that you won't find anywhere else in town.

Reasonable Prices

The Hotbox offers its products at reasonable prices, making it an affordable option for smokers. They have a variety of options to choose from, and their staff is always ready to help you find the right product that fits your budget.

A LGBTQ+ Friendly Environment

The Hotbox is a safe space for everyone, and they welcome members of the LGBTQ+ community with open arms. They are known for their inclusive environment, and they make sure that everyone feels comfortable and respected.

Excellent Customer Service

The staff at The Hotbox is knowledgeable and always ready to help. They are happy to answer any questions you may have and guide you through the buying process. They take pride in their customer service and make sure that every customer leaves satisfied.

Conclusion

The Hotbox Smokeshop, Vape & Hookah Lounge is a one-stop-shop for all your smoking needs. They offer a welcoming atmosphere, a wide range of products, reasonable prices, and excellent customer service. If you're looking for a place to relax and enjoy a smoke, The Hotbox is the perfect spot for you.

From the business

"Colorado Springs Premier Smoke Shop & Hookah Lounge. We Carry Several Styles Of Disposable Vapes & Other Vape Supplies."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

The Hotbox Smokeshop , Vape & Hookah Lounge Reviews - 85

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
dogs damour

dogs damour

πŸ‘ πŸ‘Ž 😐
Quality Products Great Customer Experience

Their products are tried and true, I believe. So far, the products I bought there have been the best I’ve ever tried. Best pod, best disposable vape, best juice. Ever!!!! They have an eye for quality because I truly think they care about the customer’s experience.

S L

S L

πŸ‘ πŸ‘Ž 😐
Arrogant Staff Poor Customer Service

Called to ask about the Pastel Cartel Esco Bars vape pens. Girl who answered was arrogant and I was treated like dirt for no reason, I am tired in life and this person had no heart. I don’t know why I received this behavior. This happened two seconds ago. I just don’t condone this behavior. It’s childish. She doesn’t need a job there and needs to be replaced. Whoever she is- she needs to get off of her high horse. She never knows who she is speaking to. I’m unsure if this is the normal behavior. However yeah. Not giving them my business. Don’t go here.

Niko 95

Great spot to chill as well as get whatever you need to smoke

Charlie Hamner

A great spot to chill and smoke hookah. Great staff and a lot of good products.

Griffin Besse

Staff is amazing especially Kyle very helpful astute young man

Brandon Nelson

Brandon Nelson

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Shisha Friendly Staff Chill Atmosphere Entertainment

Stumbled upon this place with I needed some Shisha for my hookah setup. Instantly became friends with Alusha. She was very bubbly and helpful.
Now my husband and I always come in and have her select flavors of shisha for us lol.

Really chill place to come in for a smoke.
Pool table and Air hockey keeps us entertained. Playing your own music with the speakers is definitely VIBES.

Love the atmosphere and love Alusha β€πŸ’―

Keep up the good work Hotbox!

-Wy and Bran :]

Donovan Milliner

Came in and they helped me out perfectly.

Eric Sullivan

Eric Sullivan

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Poor Customer Service Unprofessional Behavior

Went in and 2 people working and no one after 10 minutes even said be right with you. Then 5 minutes later one of them had finished up her customer and said nothing to me and just went into the back and never seen them again. you say maybe it was busy and they just didn't see me. Well myself and the 2 customers being helped were the only people I'm there.

Meadow Warren

Meadow Warren

πŸ‘ πŸ‘Ž 😐
Best Smoke Shop Positive Staff Clean Environment Recommendation

I love the hotbox! Definitely the best smoke shop in the Springs. Everyone who works there is always positive, helpful, and kind. A very clean environment too. I would most definitely recommend others to check it out

Hanna Ulrich

Hanna Ulrich

πŸ‘ πŸ‘Ž 😐
Great Customer Service Helpful Staff

Caleb was fantastic! Helped me out with a new pod for my freemax. Thank you so much!

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The Hotbox Smokeshop , Vape & Hookah Lounge Hours

  • Monday 10 AM to 10 PM
  • Tuesday 10 AM to 10 PM
  • Wednesday 10 AM to 10 PM
  • Thursday 10 AM to 10 PM
  • Friday 10 AM to 10 PM
  • Saturday 10 AM to 10 PM
  • Sunday