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Review of Oya Vape

Oya Vape: A Women-Owned Vaporizer Store with Mixed Reviews

Oya Vape is a vaporizer store located at 722 Cheyenne Meadows Rd, Colorado Springs, CO 80906. The business is owned by women and offers a range of vaporizer products and e-juices. The store is open seven days a week from 11:00 am to 7:00 pm.

The store offers a range of service options, including in-store shopping and accepts debit cards, credit cards, and NFC mobile payments. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

While the store has received some positive reviews, it has also received several negative reviews from customers. Some customers have praised the store's customer service and knowledgeable staff. One customer wrote, "Are you looking for a great vape shop? How about quality goods? What about excellent customer service? Then look no further, this shop is the place to be." Another customer appreciated the store's wide range of options, from budget-friendly to pricey.

However, several customers have complained about the quality of the products and the store's return policy. One customer wrote, "I bought an elfbar, and it was burned. They made me try the whole box, and none of them worked, and they didn't give me a refund." Another customer complained that the disposable products were leaking and breaking within 2-3 days.

Some customers have also complained about the store's return policy. One customer wrote, "I asked if I could get a reimbursement, and they gave me a solid no! I spoke with the owner if she could find the issue, and she couldn't. She, as well, wouldn't reimburse me. I came in very respectfully and felt very disrespected knowing I just got scammed!"

Overall, Oya Vape has a mixed reputation among customers. While some customers have had positive experiences, others have had negative experiences with the quality of the products and the store's return policy. If you're looking for a vaporizer store, it may be worth checking out Oya Vape, but be sure to read the reviews carefully before making a purchase.

From the business

"Conveniently located on Cheyenne Meadows Rd in Colorado Springs, we are your neighborhood vape shop. Since 2016, we have been providing the community with some of the best vaping supplies on the market. Our vision is simple; we offer the latest in quality products with affordable prices. We have a wide variety of products including vape juices, mods, tanks, coils, salt nicotine, kits, batteries, chargers, atomizers, accessories, and so much more. Whether you are new to vaping or an experienced pro, we have everything you need to make your vape experience enjoyable. Come shop our products today!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Oya Vape Reviews - 228

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
The Senpai King

The Senpai King

πŸ‘ πŸ‘Ž 😐
Great customer service Quality products Knowledgeable staff Budget-friendly options Peaceful atmosphere Recommendation

Are you looking for a great vape shop? How about quality goods? What about excellent customer service? Do you enjoy a peaceful vibe? Then look no further, this shop is the place to be.

This is my first time in this shop and the employee Jeremy did a great job at answering my questions without fail. I think when I left the shop, I would be able to explain some knowledge to my non-vape friends since I do not vape right now. I simply like learning new knowledge and such. With that being said, they have a lot of options, budget friendly to pricey I'd you fancy that.

All in all, I recommend you come to this business to support it and buy your wares that you need.

Crystal Gonzalez

Crystal Gonzalez

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Defective Product

My first time here was yesterday and the worker was very helpful. I bought a vape and liked it, then I went back this morning and bought 2 more. 1 of the 2 didn't work after about an hour after leaving the store and I called to see if they would do something for me and they said no. I understand they have to be careful of ppl trying to scam but I was literally just there and they knew that. So that was very
disappointing and now I'm without a vape.

Elizabeth Whitson

Elizabeth Whitson

πŸ‘ πŸ‘Ž 😐
Insensitive Staff Poor Customer Service

I found this shop lovely and the staff very knowledgeable. I think the problem with some ppl who can’t read the return policy is that they want something for free. As a small business owner that is appalling. Grow up get a job and be a member of the working class. That way you don’t need to steal that is what that is when you want something for free and think you are entitled. I said what I said!

Maria AvendaΓ±o Aponte

Maria AvendaΓ±o Aponte

πŸ‘ πŸ‘Ž 😐
Defective product Poor customer service

I bought an elfbar en it was burned. They made me try the whole box and none of them worked and they didn’t give me a refund

Elijah Tuttle

Elijah Tuttle

πŸ‘ πŸ‘Ž 😐
Fake Products

The guys who work here are nice but the elf bars (at least the one i got) are definitely fake

Anisa Lenzini

Anisa Lenzini

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service

This place was awful, none of the devices we have purchased there work at all. This has been an awful experience, we’ve tried to come back twice. But no outcome change

Drew Parrott

Drew Parrott

πŸ‘ πŸ‘Ž 😐
Bad product Poor customer service Overpriced

I purchased e-juice from here, based off recommendation from person in store. Juice was/is disgusting. ALLEGEDLY Blueberry & Raspberry, instead it's a Menthol Eucalyptus, Not even a full tank out of a 120 mil, and won't exchange/trade out, or replace with different e-juice. For 32 bucks for a 120 mil, you guys could've done better. Pathetic.

Nicole Duke

Nicole Duke

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Defective Product No Receipt Given

I purchased a smock Nord for from a very nice person in Oya vapes. He was guiding me on which vapes I would be most comfortable with. We ended up on a smok Nord 4 And I asked him specifically about the return policy. He stated I have 14 days to come and return this device if it is defective. He did not state that I had to have a receipt. I have everything that I was given on that exact day to include the bag I was giving it in. Lo and behold, this mock nord is not working correctly. I go to make the return and I am not allowed to do so. You need to educate your employees and make sure that they hand out receipts even if the customer declines ( which I did not because I was not even given the option). If you are aware that you're warranty or whatever warranty that I can come back and make a claim on requires a receipt. You need to be handing out receipts.

DuWayne DeeRoberto

DuWayne DeeRoberto

πŸ‘ πŸ‘Ž 😐
Great Vaping Equipment Chill Vibes Early Closing Time

Great place to go if in need of some new vaping equipment....! Only been in there 1nce but it was totally worth it they close alil earlier then so keep that in mind if ur traveling from across town or something plan accordingly with the afternoon traffic..... but I dig it, the vibes are chill right when u get through the door

Olivia Elledge

Olivia Elledge

πŸ‘ πŸ‘Ž 😐
Poor Quality Not Recommended

Consistently get disposables here that don’t hit at all or don’t taste right. Would not recommend

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Oya Vape Hours

  • Monday 11 AM to 7 PM
  • Tuesday 11 AM to 7 PM
  • Wednesday 11 AM to 7 PM
  • Thursday 11 AM to 7 PM
  • Friday 11 AM to 7 PM
  • Saturday 11 AM to 7 PM
  • Sunday 11 AM to 7 PM