Review of Monsters of Rock 2 Smoke Shop & Vape
Monsters of Rock 2 Smoke Shop & Vape:
Monsters of Rock 2 Smoke Shop & Vape is a tobacco shop, cigar shop, and vaporizer store located in San Jose, California. The store is open seven days a week, with hours from 9:00 AM to 10:00 PM on weekdays and 10:00 AM to 10:00 PM on weekends. The store offers a range of services, including curbside pickup, in-store pickup, and in-store shopping. However, delivery is not available.
The store is wheelchair-accessible, with a wheelchair-accessible entrance and parking lot. The store is also suitable for quick visits, making it a convenient stop for those in a hurry. The store accepts debit cards, credit cards, and NFC mobile payments.
The store offers an extensive selection of tobacco products, including pipes and other smoking accessories. The store also sells vaporizers and vape-related products. The staff is knowledgeable about the products and can provide helpful tips and recommendations.
Customers have praised the store's friendly and chill staff, with one reviewer noting that the owner is cool. The store has been in business for over 14 years, and some customers have been going there for just as long. The store has a reputation for having a great selection of glass pipes at reasonable prices.
However, some customers have had negative experiences with the store. One customer complained about the store's quality control, noting that the battery life of the Hyppe Max Flow nicotine salt vapes varies significantly. Another customer had a negative experience with the store's customer service, noting that the store locked its doors minutes before closing time. Another customer received a defective Snowwolf 218 and was refused an exchange or refund.
Overall, Monsters of Rock 2 Smoke Shop & Vape is a convenient and well-stocked store with friendly staff. However, customers should be aware of the store's limitations and potential issues with quality control and customer service.
From the business
"Smoke shop , vape shop , tobacco shop, cigars"
- Wheelchair-accessible entrance
- Wheelchair-accessible parking lot
- Curbside pickup
- In-store pickup
- In-store shopping
Monsters of Rock 2 Smoke Shop & Vape Reviews - 64
Amazing staff and i appreciate them staying in this location so i don't have to drive else where BUT. I would like the store owners to know that I think they sould stop selling Lux vape pens. The mechanism is so weird. I have to pick up the pen, look at the light, make sure it stops flashing, make sure that i've waited 2-3 seconds after the flahshing end, to then draw. IT"S really annoying for a pen that's over $15.
(*1st paragraph = a situation that happened to me Friday night, please scroll down for an honest review of store after reading)
* I hate leaving a review for something of this nature, however if your hours are 9 AM to 10 PM and The door is locked at 9:58 PM, thats super lame. I cut it way to close but i work till 9:30 & am upset i waisted my gas. Especially because i cant enjoy my night now because you're employing people that lock up early.. & i couldn't PURCHASE A NEW NAIL.. . Super lame. To avoid speaking with me they stayed inside until I pulled out at 10:04. I would've been gone two minutes after arriving and you would've been $20 richer for the night. Customer service guys come on. I would love to update my review after a manager reaches out to me.
+Extremely dope glass selection.
+Big selection of dab rig accessories, including attachments.
+Great shop for anything vape related
A bit pricey
They lock doors minutes before actual closing time
Super chill staff and owner is cool, ive been going here for about 14 years and they usually have my stuff and if not they will order what I need/have bought before. A huge variety of "tobacco"pipes and other things you'd find at smoke/head shops. All staff members are knowledgeable about their products and are cool AF.
Chill, friendly service. Usually has most of the mod components in stock that I need, though they never carry any of the drip tips that match the vapes they sell. So one star deduction for that illogical stocking methodology. But they have a great selection of products and cleanses, for those last minute "oh sh*t" moments at work.
Have been purchasing the Hyppe Max Flow nicotine salt vapes 3-4 at a time every week for the past few months. Quality control is shoddy as the battery life varies significantly. Recently had one that was dead out of the box and went into return/exchange it, only to be given the who knows where you bought this treatment. Didn’t expect the place to nickel and dime me like this after selling me a faulty product. Either get your inventory management and quality control right or stop selling products you know to be faulty. Last time, I saw a gentlemen opening several of these right outside the store to check if they work. Does this sound normal to you?
Dishonest practices. Won’t be returning. 1 star.
Friendly staff and great that they always seem to check for ID. Selection and pricing is superior to other shops in the area. 4 stars.
Love this place, they have a huge, wonderful selection of prices and great quality lighters (hard to find IMHO). Knowledgeable staff that are friendly and have good tips! Highly recommend!
Super knowledgeable and very friendly. Great selection and awesome staff!
Great smoke shop! Usually have a large selection of lighters and other items. They also carry larger butane sizes than the shop closer to my place. Pricing is on the higher end I think but products are decent, not all junky.
I've been to Monsters of Rock 2 twice; once to buy jewelry, and once for a piercing. My initial visit was a success. I was promptly greeted, and given exactly what I need for a fair price in less than 5 minutes. I then returned about a week later for a piercing on a Sunday, which is when I ran into problems. The only staff member available was the piercer, who was with a client when I arrived. I had to wait roughly 5 minutes to be greeted. I was then informed that they don't do dermals, and they stray away from many other more common piercings as well. On top of that, they charge the same amount for a nipple piercing as they do a nostril piercing ( $45.99). I found that price to be outrageous for a simple nostril piercing. Further disappointment came when I learned that they do not order custom jewelry. I will not be returning to this establishment for piercings, but for basic jewelry selection, they're great, provided you know what you want.
Went here to see if they had earrings that were better for super sensitive ears than the ones at Claire's or Kohls. I figured they'd know about that since they are a piercing store. The girl there didn't know anything beyond pointing me in the direction of the display cases, which only had surgical steel, cubic zirconium studs - not much of a selection.