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Review of Downtown Vape & Smoke

Downtown Vape & Smoke: A One-Stop Shop for All Your Smoking Needs

Located in the heart of Sacramento, Downtown Vape & Smoke is a popular tobacco, cigar, and vaporizer store that caters to the smoking needs of the local community. The store is open seven days a week, from 9:00 a.m. to 9:00 p.m., making it convenient for customers to visit at any time of the day.

The store offers a wide range of products, including glass smoking products, vaporizers, e-cigarettes, hookahs, cigars, and tobacco products. The store is well-organized, and the products are displayed in a visually appealing manner, making it easy for customers to find what they are looking for. The store also has a decent taste of music playing, which adds to the overall shopping experience.

The staff at Downtown Vape & Smoke are friendly, knowledgeable, and always willing to help customers find the right product. They are well-versed in the latest smoking trends and can provide valuable advice to customers looking to try something new. The store also offers quick visits, making it easy for customers to pop in and out of the store without spending too much time.

Downtown Vape & Smoke is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

While the store has received some negative reviews in the past, most of the reviews are positive, with customers praising the store's high-end products, fair pricing, and polite, well-mannered employees. Some customers have also praised the store's excellent customer service, with one customer stating that they gained a customer for life due to the level of service they received.

Overall, Downtown Vape & Smoke is a great place to visit if you are looking for a one-stop-shop for all your smoking needs. With a wide range of products, knowledgeable staff, and convenient hours, the store is a must-visit for anyone in the Sacramento area.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Downtown Vape & Smoke Reviews - 48

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Isaiah Svoboda

Isaiah Svoboda

πŸ‘ πŸ‘Ž 😐
Best Smoke Shop

Easily the best smoke shop I've been to. Sometimes the big graba got holes but just open it in the store

A P

A P

πŸ‘ πŸ‘Ž 😐
Awesome store Beautiful people Friendly staff

Awesome store, beautiful people behind the counter always greet one with a smile.

Freddy Smith

Freddy Smith

πŸ‘ πŸ‘Ž 😐
Good Prices Poor Customer Service Bad Location

Five stars for prices. Customer service was a tad lacking. The clerk was too busy yacking loudly w a girlfriend on her cellph -giggles and all.

The store is hidden on the backside of mini strip mall diagonally across the street from Target. When I went there, their neon "OPEN" sign wasn't lit, and from the parking lot, it looked like they were closed. I think it's a money laundering front! Great prices!

Tyler Kidwell

Tyler Kidwell

πŸ‘ πŸ‘Ž 😐
High-end products Professional setting Fair pricing Polite employees Positive experience

Walking in, you are immediately visually immersed with the colorful assortment of glass smoking products clearly displayed. Most pieces are displayed so it is easy to locate the product you are looking for. Decent taste of music playing, nothing too old and overlistened too. In all my earlier experiences, it has always been looking and smelling clean all insuring a positive, professional place of business. High end products, professional setting, fair pricing, and polite well-mannered employees provide a smooth and simple shopping experience. No. 1 shop out of many explored so far!

Sam Fox

Sam Fox

πŸ‘ πŸ‘Ž 😐
Illegal Activity Poor Business Practices

Just found out this place got shut down till February 5th for selling vapes to kids

Brooke Jackson

Brooke Jackson

πŸ‘ πŸ‘Ž 😐
great customer service kind staff

The two ladies who helped me with vape juice were so kind and down to earth. I ran out mid trip and went here. From the moment I walked in they were very accommodating and provided great customer service!

Thank y’all sooooo much!

conor ohlemeier

conor ohlemeier

πŸ‘ πŸ‘Ž 😐
Tobacco Vapes

Lovely place to buy tobacco and get disposable vapes.

David James

David James

πŸ‘ πŸ‘Ž 😐
excellent customer service impressed customer for life

I have to admit that I was very impressed with this vape shop. I went in to get a new pod and coil for my vape and they didn't have any in stock. I pointed out to the lady who was helping me that there were 2 of each that comes with the new vape pen so she opened it up and gave me both of them and said she would just order more of them and replace the one's she sold me. I can tell you from experience that this level of customer service doesn't seem to exist anymore so what she actually did was gain a customer for life. Thank you for the excellent service!

Jeff SJ...

Jeff SJ...

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Misleading Advertising Low Quality Products

Stated hours to open and no body showed up to open the doors until after 11.45am. 12 customers came and went... Looked to be more of a head shop as mostly has pipes and bongs. Sales person was late and rude and claimed I had to pay extra for a tank IN A KIT.... only has 3000ma batteries and well,, will never shop here again.

Annette Harmon

Annette Harmon

πŸ‘ πŸ‘Ž 😐
Clean Friendly Good Prices

Clean friendly good prices

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