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Review of SmokeTokes Vape & Smoke Packaging Wholesale

A women-owned business that caters to the smoking needs of the LGBTQ+ community and offers gender-neutral restrooms.

SmokeTokes Vape & Smoke Packaging Wholesale is a wholesaler, packaging supply store, tobacco shop, and vaporizer store located at 401 E 2nd St, Los Angeles, CA 90012. The business operates from Monday to Saturday from 8:00 AM to 6:00 PM. They have a massive inventory of smoking accessories, including one of the deepest RAW papers, accessories, and apparel assortments. The store is known for its excellent selection of supplies and unbeatable prices.

SmokeTokes Vape & Smoke Packaging Wholesale is a women-owned business that identifies as LGBTQ+ friendly and a transgender safe space. They have gender-neutral restrooms, making it an inclusive space for everyone. The store is wheelchair accessible, but the entrance and seating are not. The business offers free one-hour parking in their secure parking lot to their customers, which is a rare find in the heart of Little Tokyo.

SmokeTokes Vape & Smoke Packaging Wholesale has received mixed reviews from customers. Some customers have praised the store for its excellent customer service, unbeatable prices, and a vast selection of products. On the other hand, some customers have complained about the store's poor customer service, wrong orders, and unfulfilled orders. The business has responded to some of the negative reviews and offered refunds or rectified the issues.

Despite the mixed reviews, SmokeTokes Vape & Smoke Packaging Wholesale remains a popular destination for smoking accessories in Los Angeles. The store's massive inventory, unbeatable prices, and inclusive space make it a unique shopping experience for customers. If you're in the area and looking for smoking accessories, SmokeTokes Vape & Smoke Packaging Wholesale is worth checking out.

Contact SmokeTokes Vape & Smoke Packaging Wholesale at (213) 628-3481 or visit their website at http://www.smoketokes.com/ for more information.

From the business

"Located in the heart of Downtown Los Angeles, Smoke Tokes is an international distributor and wholesaler of smoking and vaping products, and related accessories. Since 2009 we have been providing the best deals while aiming for great customer service and satisfaction. We’re known for our extensive collection, featuring the best that the smoking and vaping world has to offer. Our warehouse carries over 7,000 products, shipped worldwide every day from our distribution center, and our wholesale outlet has become the leading one stop smoke shop in Southern California."

Amenities

  • Wheelchair accessible restroom

SmokeTokes Vape & Smoke Packaging Wholesale Reviews - 107

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
iLL

iLL

πŸ‘ πŸ‘Ž 😐
Great Selection Deep RAW Papers Accessories Apparel Assortments

Great selection of supplies including one of the deepest RAW papers, accessories and apparel assortments I’ve ever seen

Stephen Bradley

Stephen Bradley

πŸ‘ πŸ‘Ž 😐
Horrible Customer Service Broken Display Ignored Customer

They have a few unique products but I experienced horrible customer service, making me question why I ever took a chance by placing a second order after they didn't bother solving the issue with the first order. Anyway, they just ignored me. They weren't rude or anything, they just didn't want to talk to me about the broken display they sent. Honestly I don't understand why because my issue is really simple to fix. "Dang Mr. Customer we are really sorry that happened, here's a coupon for 10% off your next order." That's how I do it anyway. But at Smoketokes they just ignore you until you go away and hope they never have to deal with you again in the future. Wish granted then, because they definitely won't have to deal with me or the retail store I am trying to keep stocked in the future.

Hailey Ouellette

Hailey Ouellette

πŸ‘ πŸ‘Ž 😐
Great Service Helpful Staff

I love them. They always have everything we need. May and mr andul are the absolute best❀️❀️❀️

WOTV

WOTV

πŸ‘ πŸ‘Ž 😐
Friendly Staff Wide Variety of Products

They have it all here! These guys are like a family. Just like a family if you’re an outsider they can sometimes take a few times to warm up. Most of them are cool but once in a while when you go to a checker for the first they can be a certain way. Lol but I’m the end they are cool. Come by here they literally have everything.

Yussar Akbar

Yussar Akbar

πŸ‘ πŸ‘Ž 😐
Best Prices Great Customer Service Large Selection

Best prices in town and great customer service πŸ‘πŸ»
Such a big store with so many products.

Carolyn G.

Carolyn G.

πŸ‘ πŸ‘Ž 😐
Great Packing Accurate Orders Small Business Friendly Reasonable Shipping Coupon Code Bonus

Everything about them is straight up awesomeness! Packing is spot on. The items I’ve purchased have all been exactly what I’ve ordered. I appreciate that they offer a $100 minimum order because I’m a small business, with a small store front and sometimes I can’t afford a big minimum order. Shipping is reasonable, plus I found a coupon code online so that was a bonus! 🀘🏻

Rob Brown

Rob Brown

πŸ‘ πŸ‘Ž 😐
Scam Bait and Switch False Advertising Poor Customer Service

This company is a SCAM! They post items that have phenomenal prices and then require you order $100 worth of things. They then ship the things that have normal prices and are conveniently out of stock of the items with great prices (even though the website says they are still in stock). They still charge the same massive shipping cost, don't notify you that they aren't shipping the key items and just "cancel" those parts of the order that they aren't making enough money from. Classic BAIT AND SWTICH scam! AVOID this company at all costs.

Miguel Vasquez

Miguel Vasquez

πŸ‘ πŸ‘Ž 😐
Great Quality Wholesale Pricing Good Communication

Placed an online order and everything was as described. All items were packed extremely well. The quality of the items were great as well. Their wholesale pricing can’t be beat! Email communication was quick and clear. Definitely shopping here again.

H K

H K

πŸ‘ πŸ‘Ž 😐
Convenient Location Large Inventory Secure Parking

SmokeTokes new location took away the pain of visiting Los Angeles Downtown for my smokeshop needs. They offer free 1 hour parking in their secure parking lot to their customers. Upscale area in heart of little Tokyo, not to mention they are 1 stop shop for all your smoking needs, their inventory is so massive I am sure no one else in LA can match them not to mention how big this wholesale location is, it's like visiting a Walmart of SmokeShop distro. I am customer for life!

Leone4130

Leone4130

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Incorrect Order Overcharged

Ordered a bunch of items, 1) had to reach out couple days later to confirm when/if it would be shipped.

2) Some items removed from my purchase, no reason as to why. Items still listed as in stock on the site but "unfulfilled" in my order.

A month later I receive the package

3) I ordered 9ml containers and was sent 5ml (still charged for 9ml though)

4) I ordered 3 bangers and caps. Charged full amount, listed as fulfilled on the packing list. No bangers or caps in my package!

5) I ordered .5ml cartridges. Was sent 1ml that I cannot use.

*Update*
Someone named Chris is making it right. Have me a refund on items I didn't receive. I originally just sent my email to the "Alex" address as suggested. Once I cc'd other addresses I found on their site, things started happening for the better.

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SmokeTokes Vape & Smoke Packaging Wholesale Hours

  • Monday 8 AM to 6 PM
  • Tuesday 8 AM to 6 PM
  • Wednesday 8 AM to 6 PM
  • Thursday 8 AM to 6 PM
  • Friday 8 AM to 6 PM
  • Saturday 8 AM to 6 PM
  • Sunday