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Review of Wicked smoke shop & Vape

Wicked Smoke Shop & Vape: A One-Stop Shop for Tobacco and Vaping Needs

Wicked Smoke Shop & Vape is a local tobacco shop located in Campbell, California. The shop offers a wide range of tobacco products, including cigars, cigarettes, and smokeless tobacco. They also have a vast selection of vaping products, including e-cigarettes, e-liquids, and accessories.

The shop is open seven days a week, from 10:00 am to 10:00 pm, making it convenient for customers to stop by and shop at their leisure. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it easy for customers with disabilities to access the store.

Customers have the option to shop in-store or order online for in-store pickup. Unfortunately, the store does not offer delivery services at this time.

One of the unique features of Wicked Smoke Shop & Vape is that they offer quick visits, making it easy for customers to stop by and get what they need without spending too much time in the store. This is especially useful for customers who are in a hurry or have a busy schedule.

The store accepts various payment methods, including credit cards, debit cards, and NFC mobile payments. This makes it easy for customers to pay for their purchases using their preferred payment method.

While the store has received mixed reviews from customers, many have praised the store's vast selection of products and friendly staff. Some customers have reported that the staff is knowledgeable and helpful, while others have reported that the staff is uninterested in helping customers.

Overall, Wicked Smoke Shop & Vape is a one-stop-shop for all tobacco and vaping needs. With a wide range of products and convenient hours, customers can easily find what they need and get on with their day.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Wicked smoke shop & Vape Reviews - 69

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sarah Jacobs

Sarah Jacobs

πŸ‘ πŸ‘Ž 😐
Average Service Worth Trying Again

It was decent. The person working there had the personality of wet paint and didn't really seem interested in helping with what I wanted. But other friends and family said they had good things to say so I may be the exception. To be fair I think it's worth trying again due to their stock and hopefully the next time the experience will be positive.

kila boyd

kila boyd

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Service

I like this shop. They are always welcoming and helpful.

Talayah Pentz

Talayah Pentz

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Low Quality Products

They just want u out of there shop, they seem to not like it when people hang around for to long. And I wouldn't buy any of the cheap vape pen flavors cause they taste like chemicals!!!

David Ballesteros

David Ballesteros

πŸ‘ πŸ‘Ž 😐
Rude Staff

I used to come to this smoke shop because it’s near my house. I stopped by with my Mother one day and the chick at the counter was being really rude to my mom. Never coming here again

Brandon B

Brandon B

πŸ‘ πŸ‘Ž 😐
Great Selection Excellent Customer Service Overpriced

Update** they have the best selection of glass in town. I break a lot of glass so im here every few months. I appreciate the wealth of knowledge & time they spend with you here. Changing my review to 4*

I was coming on here to give an excellent review based on my vape mod I bought today. I was very pleased with the customer service that I received and the knowledge the manager had on every product on the Shelf.

I decided to look up my mod and was shocked to see I was charged almost $45 more than the highest price online. I shop here quite frequently and have given an astonishing amount of money just in the past 6 months. I will go back tomorrow and speak with the same manager in hopes that an agreement or decision can be worked out that's fair. I guess it's my fault for not checking ahead of time but as a consumer, we're supposed to feel comfortable where we shop, in the product we buy & the price we pay. I will most certainly stop shopping here unless some type of refund is given or a store credit is applied to my next purchase. I will check back in after I visit the shop to update my review & rating.

David Sanchez

David Sanchez

πŸ‘ πŸ‘Ž 😐
Amazing Customer Service Wide Selection of Products Super Friendly and Helpful

Called the shop to see if they had any smok trinity alpha replacement pods, and they didn’t... BUT!! within less than 20 minutes they called me back and had ordered a overnight shipment from their wholesaler and told me to come by tomorrow and pick up my new replacement pod!! Amazing customer service! Went out of their way to take care of me, these guys are great! They have a huge and wide selection of products here at an amazing deal! Been coming to this shop for years buying anything I need. Super friendly and helpful! Thanks again guys!

Tim Tcheblokov

Tim Tcheblokov

πŸ‘ πŸ‘Ž 😐
Great Place Helpful Staff Authentic Products

The place is great. The guy at the shop was very helpful and friendly. I've bought new tank, coils and batteries there, all good, authentic, and I'm enjoying new stuff. Batteries are more expensive compared to online stores, but I expected that and was fine to pay a bit more to get the stuff immediately.

sheila lyon

sheila lyon

πŸ‘ πŸ‘Ž 😐
Poor Customer Service

Just meh. The person working there had the personality of a gnat and didn't really seem interested in helping me find what I was looking for. But my other people I know have had good experiences. To be fair I think it's worth trying again due to their inventory. Hopefully the next time the experience will be positive.

Tyler

Tyler

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Selection Vape Products Tobacco Related Needs Glass

Friendly staff and great selection of products. I come here for vape products but they appear to have just about everything for your tobacco related needs including glass

Andrew Peregoy

Andrew Peregoy

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Quality Products Convenient Location

These guys were very understanding and patient with explaining their products to me. I felt like I had a bunch of dumb questions and they answered them all without making me feel like an idiot. It was totally worth it to pay a little bit more and know that there is a local store backing up their product. I will definitely be going back. Oh... and they are open 10 to 10; super convenient.

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Wicked smoke shop & Vape Hours

  • Monday 10 AM to 10 PM
  • Tuesday 10 AM to 10 PM
  • Wednesday 10 AM to 10 PM
  • Thursday 10 AM to 10 PM
  • Friday 10 AM to 10 PM
  • Saturday 10 AM to 10 PM
  • Sunday 10 AM to 10 PM