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Review of Puff It Glass and Vape Shop

Puff It Glass and Vape Shop: A Vaporizer Store with Mixed Reviews

Puff It Glass and Vape Shop is a vaporizer store located in Phoenix, Arizona. The store offers in-store shopping and is wheelchair accessible, making it a convenient option for many customers. The store is open seven days a week, with extended hours on Fridays and Saturdays, making it easy to visit at a time that works for you.

The store offers a range of products, including vaporizers, glass pipes, and accessories. While some customers have praised the store for its selection and customer service, others have had negative experiences. Some customers have complained about the store's prices, with some stating that they found the products to be overpriced. Others have had issues with faulty products and have been disappointed with the store's return policy.

Despite these negative reviews, some customers have had positive experiences at Puff It Glass and Vape Shop. Some have praised the store's customer service, with one customer stating that they received "spectacular" service and that the staff member who helped them was an "absolute sweetheart." Others have praised the store's selection and have found the prices to be reasonable.

Overall, Puff It Glass and Vape Shop is a vaporizer store with mixed reviews. While some customers have had positive experiences, others have been disappointed with the store's prices and customer service. If you're in the area and looking for a vaporizer store, it may be worth checking out Puff It Glass and Vape Shop for yourself to see if it meets your needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Puff It Glass and Vape Shop Reviews - 51

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
hammerhead7734

hammerhead7734

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Overpriced Products

My first time in there the young man working behind the counter came from the back room and never made eye contact mumbling his woods. I felt he just wanted me out of there. Not only that, their devices are over priced. I'm glad they're other vape shops around so I won't have to shop there.

Casandra Armenta

Casandra Armenta

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Great customer service Consistent customer Deserves a raise

I see there are alot of bad reviews on here and quite frankly i would say you guys don’t deserve them your customer service was absolutely spectacular thank u so much ty. You made my night you are a absolute sweetheart you deserve a raise! I will most definitely become a consistent customer thank u for taking care of me tonight.

Season Wilson

Good deals and open late

Chelle Page

Doesn’t sell anything by the box. Store hours are listed wrong.

Odell Burns

Odell Burns

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Great Service

They’ve recently staffed up and the store is running very smooth great service

Lindsay Rosales

Lindsay Rosales

πŸ‘ πŸ‘Ž 😐
Overpriced Expensive

Overpriced. I bought a 750 can of butane for $14. Every other smoke shop I’ve bought from sells it for $7. So if you don’t mind paying double then come here.

David Tice

David Tice

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Misleading hours Poor communication

"Hey, you guys are open til 10pm, right?" I ask, at 9:33pm. "Yes, we are open til 10." Really not trying to be the guy who shows up at 9:59, so I let them know when I'm on my way, so there's no confusion. I park at 9:50pm, staring at the barred-up, closed windows... I'm not sure what time I should have visited. I'd say make sure you're there by 9:20? 9:30? Not sure what time they actually leave.

Poobie Butthole

Poobie Butthole

πŸ‘ πŸ‘Ž 😐
Amazing Customer Service Helpful Staff

Shak was awesome! 10/10 amazing customer service. He was super chill and very helpful. Ended up leaving with the perfect piece!

Jamie R

Jamie R

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Customer Service Recommend

Ignore the other review. I own a business and if you give a little away all the time it all ads up. Plus if she is not the owner then she made not of had the authority to GIVE away goods.
My review... The people were helpful and willing to spend time with me and my partner. They explained how the item we purchased worked and they were very polite. I plan on returning and will recommend this store.

Mythic316

Mythic316

πŸ‘ πŸ‘Ž 😐
Faulty product Poor customer service

This place sold me faulty coils for my vape, and when they wouldn't work, they told me the best they could do is give me a 15% discount when I buy more. You're not going to replace your faulty product? And you're going to delete my negative review? Get in shape..

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